Related Products
|
||||||
About
OneBar is a knowledge management platform that helps your team collect valuable internal information and access it anywhere. OneBar gives you a convenient way to document frequently asked questions and answers to share with colleagues. Ask questions, invite people to help, and comment on answers, all in one place. Tag answers, assign subject matter experts, configure expiration notifications, and more, all to make sure your information in OneBar stays up-to-date and correct. Unlike traditional keyword-based search engines, OneBar actually understands what you mean. Already have an answer in Google Drive or Confluence? Just give OneBar a link, and we’ll embed a live preview into a OneBar document. Close deals faster with OneBar, share the right, up to date answers with your sales team. Reduce time of the first response to customer questions. Make every support rep your best rep.
|
About
Elevio is a knowledge platform that helps companies capture, deliver, measure and evolve their product knowledge.
We help growing teams reduce their support loads and enterprise teams better manage their knowledge requirements.
Deliver contextual answers to customers or give your support agents the right info as they need it. Reduce support loads, increase customer success and create custom knowledge experiences for your product.
Is your team utilising Knowledge Centred Service (KCS)?
With Hub, your whole team can collaborate to make sure your docs are up to date, accurate, and as detailed as they need to be.
Based on user feedback and data analysis, it's the backbone of continuous user education.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Companies seeking a knowledge management platform
|
Audience
Software, B2B, SaaS. Support teams small to enterprise. Product teams. Content Creators.
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$50 per month
Free Version
Supported
Free Trial
Not Supported
|
Pricing
$99.00
We offer tiered pricing based on your needs.
Startups to Enterprise. Need higher volume, SLA's or custom terms?
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Pros & Cons from Real UsersPros
Cons
|
||||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
|||||
Company InformationOneBar
Founded: 2017
United States
onebar.io
|
Company Informationelevio
Founded: 2015
Australia
elev.io
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Supported
Discussion Boards
Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
|
Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Not Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Content Management Features
Audio Content
Supported
Customizable Templates
Not Supported
Document Indexing
Not Supported
E-forms
Supported
Full Text Search
Supported
Image Editor
Supported
SEO Management
Supported
Text Editor
Supported
Version Control
Supported
Video Content
Supported
Website Management
Supported
Customer Engagement Features
Analytics
Supported
Churn Management
Not Supported
Communication Management
Supported
Community Management
Supported
Content Syndication
Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Supported
Video Content
Not Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Not Supported
Dashboard
Supported
Feedback Management
Not Supported
Knowledge Management
Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Customer Success Features
Account Alerts
Not Supported
Account Management
Not Supported
Communication Management
Supported
Customer Engagement
Supported
Customer Lifecycle Management
Not Supported
Health Score
Not Supported
Onboarding
Not Supported
Revenue Management
Not Supported
Usage Tracking / Analytics
Not Supported
Win / Loss Analysis
Not Supported
Help Desk Features
Alerts / Escalation
Not Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Not Supported
IT Asset Management
Not Supported
Knowledge Base
Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Not Supported
Multiple Brands / Products
Supported
Network Monitoring
Not Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
Review Management Features
Campaign Management
Supported
Dashboard
Supported
Negative Feedback Management
Supported
Response Management
Not Supported
Review Monitoring
Supported
Review Notification
Supported
Review Request
Supported
Sentiment Analysis
Not Supported
Social Sharing
Not Supported
White Label
Not Supported
|
|||||
Integrations
BrainCert
Not Supported
Chatlio for Slack
Not Supported
Dixa
Not Supported
Drift
Not Supported
Freshdesk
Not Supported
Freshpaint
Not Supported
Groove
Not Supported
Indent
Not Supported
Intercom
Not Supported
Kustomer
Not Supported
|
Integrations
BrainCert
Supported
Chatlio for Slack
Supported
Dixa
Supported
Drift
Supported
Freshdesk
Supported
Freshpaint
Supported
Groove
Supported
Indent
Supported
Intercom
Supported
Kustomer
Supported
|
|||||
|
|
|