OnCall IQ vs. Pointman Comparison


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About Smart On-Call Management for Service Teams. Stop wasting hours manually building your on-call schedule, and rest easy knowing your team will automatically be notified when their shifts start and end. Effective call routing and recording ensures the first interaction a potential customer has with your organization is a positive one, resulting in new business. Shared voicemail ensures that important customer messages are accessible to you and your team, giving you greater visibility into each call.	About The team over at Pointman have created a native application supported by desktops, tablets, and smartphones on iOS or Android. Virtually a 'dream come true' solution for teams that operate with inside and outside members that work together to serve customers. Back-office teams and management have a full suite dashboard which keeps field staff and customer data organized, and efficiently queued to reap maximum performance results. Field team members can utilize the mobile-friendly version to communicate, guide, and check on customer data. Owners and leaders can make better business decisions using the highly customizable automated reports that will identify improvement opportunities. A perfect 360-degree solution for the entire team.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Field service companies like HVAC, plumbing, restoration, and more	Audience Perfect for Small to Medium and even Large organizations with field workforce that communicate consistently with back-office support
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $49 per month Free Version Supported Free Trial Supported	Pricing $90 per user per month Up to 5 users $499 monthly fixed rate 6 to 100 users $90 per user per month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information OnCall IQ Founded: 2019 United States oncalliq.com	Company Information Pointman Founded: 2015 United States pointman.com
Alternatives Routezilla	Alternatives Field Promax
The Service Program Westrom Software	FieldEdge Xplor
Wello Solutions	Ai Field Management AI FIELD MANAGEMENT
Breezeworks	BuildOps
SmartServ View All	Simpro View All
Categories HVAC Supported Service Dispatch Supported	Categories Field Service Management Supported HVAC Supported Plumbing Supported Service Dispatch Supported Tradesman Job Management Supported
HVAC Features Billing & Invoicing Not Supported Customer Database Not Supported Dispatch Management Not Supported Inventory Control Not Supported Job Management Not Supported Maintenance Scheduling Not Supported Mobile Access Not Supported Quotes / Estimates Not Supported Routing Not Supported Scheduling Supported Service History Tracking Not Supported Technician Management Supported Work Order Management Not Supported Service Dispatch Features Billing & Invoicing Not Supported Call Center Management Not Supported Contract Management Not Supported Customer Database Not Supported Inventory Control Not Supported Job Management Not Supported Job Tracking Not Supported Mobile Access Supported Routing Not Supported Scheduling Supported Self Service Portal Supported Service History Tracking Not Supported Technician Management Supported Work Order Management Not Supported	HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Not Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Supported Routing Not Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Service Dispatch Features Billing & Invoicing Supported Call Center Management Not Supported Contract Management Supported Customer Database Supported Inventory Control Not Supported Job Management Supported Job Tracking Supported Mobile Access Supported Routing Not Supported Scheduling Supported Self Service Portal Not Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Show More Features Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Not Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported Plumbing Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Not Supported Job Management Supported Mobile Access Supported Quotes / Estimates Supported Routing Not Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported
Integrations QuickBooks Online Not Supported	Integrations QuickBooks Online Supported View All 2 Integrations
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