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About

Smart On-Call Management for Service Teams. Stop wasting hours manually building your on-call schedule, and rest easy knowing your team will automatically be notified when their shifts start and end. Effective call routing and recording ensures the first interaction a potential customer has with your organization is a positive one, resulting in new business. Shared voicemail ensures that important customer messages are accessible to you and your team, giving you greater visibility into each call.

About

PagerTree is a cloud-based incident management and on-call alerting platform designed to help teams respond to operational issues quickly and reliably. It centralizes alerts from monitoring tools and automatically notifies the right responders using flexible on-call schedules, escalation layers, and intelligent routing rules. It supports real-time notifications through push, email, SMS, voice, chatbots, and mobile apps, ensuring incidents reach the appropriate team members without delay. PagerTree enables organizations to create straightforward on-call rotations, add redundancy with escalation policies, and track performance through built-in analytics dashboards. Advanced routing and notification rules allow teams to match alerts to specific conditions, suppress noise, and prioritize critical incidents, helping reduce alert fatigue while improving response accuracy.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Field service companies like HVAC, plumbing, restoration, and more

Audience

DevOps, IT operations, and support teams that need automated on-call scheduling and intelligent alert routing to resolve incidents faster

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version
Free Trial

Pricing

$10 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OnCall IQ
Founded: 2019
United States
oncalliq.com

Company Information

PagerTree
United States
pagertree.com

Alternatives

Alternatives

The Service Program

The Service Program

Westrom Software
Opsgenie

Opsgenie

Atlassian

Categories

Categories

HVAC Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Integrations

Cronitor
Dead Man's Snitch
Freshdesk
Grafana Cloud
Healthchecks.io
HetrixTools
Hyperping
Jira
Jotform
LogicMonitor
Microsoft Outlook
Microsoft Teams
Sentry
Splunk AppDynamics
StatusCake
StatusDrift
StatusGator
Typeform
UptimeRobot
Workplace from Meta

Integrations

Cronitor
Dead Man's Snitch
Freshdesk
Grafana Cloud
Healthchecks.io
HetrixTools
Hyperping
Jira
Jotform
LogicMonitor
Microsoft Outlook
Microsoft Teams
Sentry
Splunk AppDynamics
StatusCake
StatusDrift
StatusGator
Typeform
UptimeRobot
Workplace from Meta
Claim OnCall IQ and update features and information
Claim OnCall IQ and update features and information
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Claim PagerTree and update features and information