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About

At the intersection of Customer Experience and Business Intelligence, Customer Intelligence reveals the critical connection between your customer's thoughts and feelings and the metrics driving business. Explore gives you the power to develop the Answers your company needs to make impactful decisions. You have collected the thoughts and feelings of your customers in various feedback, survey and customer support systems. Start putting this data into OdinExplore to understand at scale. Find which topics are most impactful to your customers by exploring the topics in their feedback. Explore auto-terms, create important topics, apply dictionaries, and analyze emotions and sentiment. Create segments based on specific demographics, ratings, or time periods to discover and highlight the distinctions between different groups of people. Run multiple experiments to gain new perspectives on different customer segments, products, and more.

About

With a background in protecting children online, our comparative text analysis platform extracts business value from your text data. Relative Insight’s technology helps marketing insights professionals and brand specialists like you extract more value out of the text data you’ve already got. By utilizing a comparative approach, our platform helps you to generate rich audience insights quickly and at scale. This adds sophistication and science to your qualitative analysis. Equipped with unique marketing insights, brands can develop sharper communications, better brand positioning, and more resonant campaigns. Our platform will help you decipher and embrace your unstructured data and reduce the time it takes to analyze. This same approach can be used to analyze other primary research transcripts including videos, interviews, and focus groups, you’re sitting on a data goldmine! Relative Insight enables you to compare your brand messaging against competitors.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer experience analytics platform for digital-first companies

Audience

Companies and businesses interested in a solution designed to extract business value from their text data

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$999 per month
Billed annually
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Powerful NLP algorithms to extract insights from text data. Intuitive visual interface for analyzing trends & patterns.

Cons

  • Requires expertise to fully leverage advanced analytics features. Steep learning curves for new users. Lack of No-code customization limits citizen data scientist access.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

OdinAnswers
United States
odinanswers.com/platform/

Company Information

Relative Insight
United Kingdom
relativeinsight.com

Alternatives

Canvs

Canvs

Canvs AI

Alternatives

Semantria

Semantria

Lexalytics

Categories

Text Analytics Supported
Text Mining Supported

Categories

Text Mining Features

Boolean Queries Not Supported
Document Filtering Not Supported
Graphical Data Presentation Not Supported
Language Detection Not Supported
Predictive Modeling Not Supported
Sentiment Analysis Supported
Summarization Not Supported
Tagging Not Supported
Taxonomy Classification Not Supported
Text Analysis Not Supported
Topic Clustering Not Supported

Integrations

No info available.

Integrations

No info available.
Claim OdinText Text Analytics and update features and information
Claim OdinText Text Analytics and update features and information
Claim Relative Insight and update features and information
Claim Relative Insight and update features and information