Ochatbot

Ochatbot

Ometrics
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+

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About

Ochatbot’s leading AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. Lift revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45%. No code, auto install AI platform. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot engages customers overcoming sales obstacles, providing product recommendations, upselling and cross-selling, abandoned cart, and answering support questions including order tracking. The AI chatbot communicates through NLP textual conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also comes with 9 conversion optimization tools such as 80+ Leadbots, Offer Sliders, Popups, live chat and more.

About

ShopSite is a mature ecommerce platform that helps businesses create, manage, and grow professional online stores without requiring extensive technical expertise. For more than 25 years, ShopSite has provided merchants with a comprehensive ecommerce solution that combines catalog management, inventory control, order processing, customer accounts, promotions, SEO tools, and secure checkout in a single platform. ShopSite is available as both a hosted SaaS solution and a self-hosted deployment through ShopSite's 1x License option, giving businesses the flexibility to choose the deployment model that best fits their needs. The platform integrates with leading payment gateways, shipping carriers, tax automation services, email marketing platforms, fraud prevention solutions, and other third-party services. Built-in responsive themes, product options, digital downloads, customer reviews, coupons, gift certificates, upsell and cross-sell capabilities, and search engine optimization tool

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Chatbot for companies wanting to boost eCommerce sales, leads, support and user experience

Audience

Businesses of all sizes seeking a flexible ecommerce platform for selling products online.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Plan
Basic $29
Plus $99
Pro $495
Enterprise
Free Version Supported
Free Trial Supported

Pricing

$5.99/month
ShopSite offers flexible licensing options to meet a variety of business needs.

Monthly SaaS plans start at $5.99/month and include Starter, Manager, Pro, and Enterprise editions.

For businesses that prefer to host ShopSite themselves, Manager and Pro are also available under ShopSite's 1x License option, providing a one-time software license with support and maintenance available.

ShopSite is also available through many hosting providers, which may bundle ShopSite with hosting and support. Visit the ShopSite website for current pricing and licensing options
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I love this tool! The AI chatbot answers order status questions from our visitors, and it also does abandoned cart messaging and upselling. So, we definitely have a positive ROI. The support is outstanding - they respond quickly and have helped us make our chatbot better and found ways to improve our sales and reduce our support tickets.
  • Bot learns quick and it super intuitive for consumers. It really helps get customers to the proper product pages to make a purchase. The team even helped us come up with a personalized recommendations for our specific products (which are very niche)!

Cons

  • I really can't think of anything - any time I think I have an issue, their support team helps me out and everything keeps working great.
  • Literally can't come up with one. Not kidding, this is the best tool and company that supports it.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Ometrics
Founded: 2002
United States
ochatbot.com

Company Information

ShopSite
Founded: 1996
United States
www.shopsite.com

Alternatives

Alternatives

ShopFunnels

ShopFunnels

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hello24

hello24

Hello24.ai
Rebuy

Rebuy

Rebuy Engine
Verifast

Verifast

Verifast AI
Candy Rack

Candy Rack

Digismoothie

Categories

Categories

eCommerce Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Conversational Marketing Features

Appointment Scheduling Supported
Audience Segmentation Not Supported
Chatbot Supported
Email Automation Not Supported
Group Messaging Not Supported
Human Handover Not Supported
Lead Distribution Supported
Lead Qualification Supported
Mobile Messaging Not Supported
Multi-Channel Communication Not Supported
Product Recommendations Supported
Video Chat Not Supported

Live Chat Features

Canned Responses Not Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

eCommerce Personalization Features

A/B Testing Supported
Abandoned Cart Email Supported
Dynamic Pricing Not Supported
Offers & Discounts Notifications Supported
Personalized Site Navigation Not Supported
Product Recommendations Supported
Reporting / Analytics Supported
Social Insights Not Supported

eCommerce Features

Catalog Management Supported
Channel Management Not Supported
CRM Not Supported
Customer Accounts Supported
Data Security Supported
Email Marketing Supported
Inventory Management Supported
Kitting Not Supported
Loyalty Program Not Supported
Mobile Access Supported
Multi-Store Management Not Supported
Order Management Supported
Product Configurator Not Supported
Promotions Management Supported
Returns Management Not Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Supported
Templates Supported

Integrations

Amazon Not Supported
Authorize.Net Not Supported
Braintree Not Supported
BuySafe Not Supported
Constant Contact Not Supported
Eway Not Supported
GoDataFeed Not Supported
Google Analytics Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
NoFraud Not Supported
PayPal Not Supported
QuickBooks Desktop Premier Not Supported
ShipWorks Not Supported
Shopify Supported
WooCommerce Supported
Worldpay Not Supported
Zendesk Supported
Zoho CRM Supported
pc/MRP Not Supported

Integrations

Amazon Supported
Authorize.Net Supported
Braintree Supported
BuySafe Supported
Constant Contact Supported
Eway Supported
GoDataFeed Supported
Google Analytics Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
NoFraud Supported
PayPal Supported
QuickBooks Desktop Premier Supported
ShipWorks Supported
Shopify Not Supported
WooCommerce Not Supported
Worldpay Supported
Zendesk Not Supported
Zoho CRM Not Supported
pc/MRP Supported
Claim Ochatbot and update features and information
Claim Ochatbot and update features and information
Claim ShopSite and update features and information
Claim ShopSite and update features and information