OSS360

OSS360

Advantage360 Software
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About

OSS360 is a powerful module that is part of the Advantage360 suite. Providing true end-to-end operational support, OSS360 converges CDMA, CSP, GSM, TDMA, LTE, 3G, 4G, satellite, ILEC, MVNO, CENTREX, VoIP, CLEC, ISP, WISP, WiMAX, broadband, SMS, MMS, data, content, paging,voice mail, IPTV, and CATV billing in a single end-to-end platform. Core components of OSS360 include carrier-level customer relationship management (CRM), promotions, marketing, and commissions management, trouble ticketing, accounts receivable, churn and credit scoring, and GL, AP, lockbox, among others. Our platform provides all necessary software to manage your end-to-end business. No need to purchase separate modules from different vendors and through middleware and separate technologies configure them to work. Key benefits of our platform include Past Due Treatment, a valuable process that allows rules to be configured that when subscribers are delinquent actions can be taken to ensure service.

About

Agentforce Communications, formerly Communications Cloud, is Salesforce’s AI-powered CRM platform built specifically for communications service providers. It helps telecom companies modernize their middle-office operations with industry-specific applications, data models, and integrations. The platform leverages AI agents to deliver 24/7 automated customer support, streamline service workflows, and enhance overall customer experience. Tools like Billing Inquiry Manager use predictive and generative AI to resolve common billing issues quickly and reduce handling time. A communications-specific data model and enterprise product catalog simplify product lifecycle management and product-to-cash processes. Industry CPQ and workflow automation improve operational efficiency while reducing IT complexity. Agentforce Communications enables providers to increase ARPU, reduce churn, and drive revenue growth through intelligent, connected experiences.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

OSS360 serves carriers and service providers of billable wireline, wireless, fixed, and IP-Based technologies. Companies looking for an end-to-end on-premises or cloud-based billing, POS, CRM, and operational support solution can take advantage of OSS360.

Audience

Agentforce Communications is designed for telecom and communications service providers seeking an AI-powered CRM platform to streamline operations, improve customer experiences, and increase revenue efficiency

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$325 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Advantage360 Software
Founded: 1984
United States
www.advantage360.com

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/communications/cloud/

Alternatives

Aradial

Aradial

Aradial Technologies

Alternatives

CommVergence

CommVergence

CommSoft
Omnia360

Omnia360

CHR Solutions
CostGuard

CostGuard

IDI Billing Solutions

Categories

Categories

Billing and Provisioning Features

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Integrations

Collate
Salesforce

Integrations

Collate
Salesforce
Claim OSS360 and update features and information
Claim OSS360 and update features and information
Claim Salesforce Agentforce Communications and update features and information
Claim Salesforce Agentforce Communications and update features and information