OPUS21

OPUS21

OPUS21 Management Solutions
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About

OPUS21 is more than just a software provider. For over 20 years, our team of utility billing experts has helped cities of all sizes simplify their utility billing and back-office needs. Our services cover a range of solutions including bill print & mail, e-billing, online customer portal, payment processing, and customer service all utilizing our cloud-based CIS software. As a family and women owned business, we pride ourselves on our commitment to partnership.

About

bsmart ORMS is a commercial off-the-shelf cloud based Utility Operations & Revenue Management System. The robust platform leverages the mobility and cloud to give all the stake holders of the utility a complete solution comprising of operations, Automated Spot billing, Payment collection systems, Revenue Management , Consumer engagement, Smart Metering needs, Command control center and mobile based Monitoring and analytics as a unified system giving an edge to reduce the losses, improve consumer satisfaction.It is a advanced Mobile first cloud enabled utility platform built with vast experience from internal utility expertise, incorporating the best practices and expertise gained over 2 decades of domain expertise of handling large billing and CIS projects. The software is modular and is highly customizable, configurable, scalable and reliable. Platform offers specific – solution as per customer requirement, measurable benefits with set KPIs,

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Utilities

Audience

For companies that need an application to handle billing and CIS projects

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • I really like how the Opus21 team customized the system for our utility billing needs for our municipality. It was absolutely the right decision to outsource our utility billing to Opus21 since our workforce has been shrinking due to retirement and we don't have the resources to hire, train, and support new full-time employees. We found that we were able to replace our antiquated utility billing software process and eliminate the redundancies that were costing us both time and money. The greatest part of working with Opus was that they not only offered support and a team of utility billing experts but it allowed us to be hands off and focus on other aspects of our neighborhood.

Cons

  • It was a longer setup process than we anticipated, but in all honesty, our utility billing system was complicated and needed extra customization that Opus handled very well. For the most part, the transition to their utility billing management system was smooth.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OPUS21 Management Solutions
St. Paul, MN
opus21ms.com

Company Information

BCITS
India
www.bcits.co.in

Alternatives

Diversified Billing

Diversified Billing

Diversified Technology Corp

Alternatives

Hansen CIS

Hansen CIS

Hansen Technologies
Muni-Link

Muni-Link

Link Computer Corporation
AmCoBi Utility Billing System

AmCoBi Utility Billing System

American Conservation & Billing Solutions
UtilityTrakR

UtilityTrakR

Starnik
EDIFICE

EDIFICE

Northern Data Systems
UtilityTrakR

UtilityTrakR

Starnik

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim OPUS21 and update features and information
Claim OPUS21 and update features and information
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Claim bSmart ORMS and update features and information