OPUS21

OPUS21

OPUS21 Management Solutions
+
+

Related Products

  • Cadebill
    1 Rating
    Visit Website
  • Datagate Telecom Billing
    12 Ratings
  • Canopy
    1,025 Ratings
    Visit Website
  • EBizCharge
    207 Ratings
    Visit Website
  • ShapeNet
    287 Ratings
    Visit Website
  • RouteGenie
    49 Ratings
    Visit Website
  • RXNT
    552 Ratings
    Visit Website
  • Melio
    2,212 Ratings
    Visit Website
  • DialerAI
    5 Ratings
    Visit Website
  • Macaw AMS
    8 Ratings
    Visit Website

About

OPUS21 is more than just a software provider. For over 20 years, our team of utility billing experts has helped cities of all sizes simplify their utility billing and back-office needs. Our services cover a range of solutions including bill print & mail, e-billing, online customer portal, payment processing, and customer service all utilizing our cloud-based CIS software. As a family and women owned business, we pride ourselves on our commitment to partnership.

About

Util360 is a company that specializes in providing innovative utility billing and customer engagement solutions for the public sector. Their services are designed to streamline operations through ERP integration and ensure compliance, aiming to enhance efficiency, sustainability, and operational excellence in utility management. Key Features of Util360: Utility Billing Solutions: Util360 offers transparent and efficient billing solutions to streamline invoicing and payment processes for utilities. Customer Self-Service: They empower communities by providing instant access to utility information, enhancing consumer engagement and satisfaction. Meter Data Management: Util360 ensures precision in utility monitoring and billing with efficient meter data management solutions. ERP Solutions: They provide comprehensive ERP systems for integrated and efficient utility operations. BI Analytics: Util360 leverages data-driven analytics solutions for informed decisicions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Utilities

Audience

Federal, state, city and schools

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

$100
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I really like how the Opus21 team customized the system for our utility billing needs for our municipality. It was absolutely the right decision to outsource our utility billing to Opus21 since our workforce has been shrinking due to retirement and we don't have the resources to hire, train, and support new full-time employees. We found that we were able to replace our antiquated utility billing software process and eliminate the redundancies that were costing us both time and money. The greatest part of working with Opus was that they not only offered support and a team of utility billing experts but it allowed us to be hands off and focus on other aspects of our neighborhood.

Cons

  • It was a longer setup process than we anticipated, but in all honesty, our utility billing system was complicated and needed extra customization that Opus handled very well. For the most part, the transition to their utility billing management system was smooth.

Pros & Cons from Real Users

Pros

  • Util360 makes managing billing, customer service, and field operations a breeze with everything in one place. The real-time data has been a huge help in addressing issues quickly. It’s also versatile enough to handle electric, water, and gas utilities, and once we got the hang of it, the platform became much easier to use and more efficient for daily tasks.

Cons

  • What took the most getting used to was learning the full range of features. It took a little time at the start, and the setup was a bit longer than we expected. But once we got comfortable with the system, everything started to flow much more smoothly.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OPUS21 Management Solutions
St. Paul, MN
opus21ms.com

Company Information

Util360
Founded: 2010
United States
www.util360.com

Alternatives

Diversified Billing

Diversified Billing

Diversified Technology Corp

Alternatives

Muni-Link

Muni-Link

Link Computer Corporation
UtilityBilling

UtilityBilling

Utilibill
AmCoBi Utility Billing System

AmCoBi Utility Billing System

American Conservation & Billing Solutions
UtilityTrakR

UtilityTrakR

Starnik
UtilAbility

UtilAbility

Cogitate

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim OPUS21 and update features and information
Claim OPUS21 and update features and information
Claim Util360 and update features and information
Claim Util360 and update features and information