SurgyFrontdesk

SurgyFrontdesk

Surgy Innovation Labs
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About

ONEai Health offers a continuous clinical surveillance platform that aggregates biometric data from smart wearables or medical devices to monitor patients, analyze trends via AI, and issue alerts before conditions worsen. Its BIO-EYE system applies disease-specific predictive analytics to detect early signs of decline in patients with chronic conditions such as CHF, COPD, diabetes, hypertension, or sepsis, enabling proactive interventions and reducing hospital admissions. Patients’ real-time vitals, heart rate, SpO₂, HRV, stress, sleep, and activity are integrated via platforms like Apple HealthKit, while the system supports seamless access through a patient mobile app and secure data transmission to care teams. By continuously assessing patient health trajectories, ONEai Health helps clinicians intervene earlier, improve patient outcomes, lower costs, and extend monitoring into recovery settings, long-term care, and home environments.

About

SurgyFrontdesk is a conversational AI voice agent for hospitals that handles incoming and outgoing patient calls through a hospital’s existing PBX. It answers common questions, books, confirms, reschedules, or cancels appointments, collects patient registration details, and coordinates reminders and follow-ups. After visits, it can send prescriptions, bills, and reports to patients through WhatsApp or SMS. The service works alongside a hospital’s existing call center and routes calls that need human attention to staff rather than replacing the phone system. It also connects with SurgyCRM, allowing follow-up tasks to trigger AI calls or WhatsApp messages and record outcomes on patient records. SurgyFrontdesk is intended for hospitals and healthcare groups seeking to automate repetitive patient communication and appointment workflows while keeping staff available for conversations that require human judgment.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Healthcare providers, chronic care managers, and remote monitoring programs looking for a solution to monitor, detect risk, and intervene before escalation

Audience

Hospitals, doctors, and clinics.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ONEai Health
United States
oneaihealth.com

Company Information

Surgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-frontdesk

Alternatives

Alternatives

SurgyCRM

SurgyCRM

Surgy Innovation Labs
SurgyInsights

SurgyInsights

Surgy Innovation Labs
SurgyOne

SurgyOne

Surgy Innovation Labs
Guava Provider Dashboard

Guava Provider Dashboard

Guava Health Inc.

Categories

Categories

Integrations

WhatsApp Not Supported

Integrations

WhatsApp Supported
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