About
Dealerships don't lose customers because of price. They lose them because the phone rings and nobody answers, the customer calls three times for one status update, and the manager finds out about a problem when the survey comes back. Numa is the AI Operating System that fixes this where it breaks: in the daily work. Operator answers and routes every inbound call, so nothing goes dark. Status Updates reaches the customer before they have to call, so advisors stop drowning in callbacks. Voice AI books the appointment in the conversation, so the customer never waits. LiveCSI™ flags upset customers in real time, so managers step in before the CSI score takes the hit. Opportunities goes after declined services, open recalls, and equity moments while they're still warm. One inbox. One shared context. Your whole team working from the same system. Surveys tell you what happened last month. Numa is what happens today.
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About
STELLA is an artificial intelligence digital voice assistant that can answer an unlimited number of calls simultaneously, route calls, answer frequently asked questions, and book service appointments. Improve your CSI and lower costs at the same time. With STELLA Automotive, your customers can accomplish their goals without sitting on hold or getting frustrated. STELLA answers your telephone on the first ring. The STELLA team of scientists and engineers developed conversational AI with car dealers and customers in mind. With STELLA, saving time, retaining employees, and delighting customers is easy. STELLA is the smartest AI in automotive, and she keeps getting smarter. Because there are no per-minute fees, STELLA does not add cost as she handles more of your dealership’s calls. STELLA is a non-disruptive technology and is simple to deploy and run in your dealership. Your employees will not need to change any processes or spend time learning how to use or manage STELLA.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Dealership GMs, service directors, and fixed ops leaders who want every call answered and every customer kept.
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Audience
Automotive companies requiring a digital voice assistant solution to answer phones and talk to customers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationNuma
Founded: 2019
United States
www.numa.com
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Company InformationSTELLA
United States
www.stellaautomotive.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime
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Integrations
CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime
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