About
Dealerships don't lose customers because of price. They lose them because the phone rings and nobody answers, the customer calls three times for one status update, and the manager finds out about a problem when the survey comes back. Numa is the AI Operating System that fixes this where it breaks: in the daily work. Operator answers and routes every inbound call, so nothing goes dark. Status Updates reaches the customer before they have to call, so advisors stop drowning in callbacks. Voice AI books the appointment in the conversation, so the customer never waits. LiveCSI™ flags upset customers in real time, so managers step in before the CSI score takes the hit. Opportunities goes after declined services, open recalls, and equity moments while they're still warm. One inbox. One shared context. Your whole team working from the same system. Surveys tell you what happened last month. Numa is what happens today.
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About
ProResponse is the least management-intensive, yet most comprehensive, sales follow-up and prospect CRM designed for the Automobile, RV, Marine and Powersports dealerships. ProResponse houses all of your sold customers and prospects on our secure servers. Get your message to the right audience! Mine your secure customer database by make, model, year, area code, zip code and more! Target your customer database with an email campaign. You can create and send the emails through our web-site or just send us the information and we can handle the campaign for you, at no extra cost. Each of the Management Reports that are available through ProResponse are designed to provide critical information to management, as well as providing an invaluable management tool with which you can better evaluate staff, work flows and customer buying patterns. Free ILM, auto responder, text alerts and control from your PDA.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Dealership GMs, service directors, and fixed ops leaders who want every call answered and every customer kept.
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Audience
Businesses searching for a sales follow-up and prospect CRM solution
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$500 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationNuma
Founded: 2019
United States
www.numa.com
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Company InformationProResponse
Founded: 1998
United States
www.proresponse.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Auto Dealer Features
Accounting
Not Supported
Buy-Here-Pay-Here
Not Supported
Collections Management
Not Supported
Contact Database
Supported
Customer Database
Supported
Document Management
Supported
F&I Management
Not Supported
Financing Management
Not Supported
Form Printing
Supported
Inventory Management
Not Supported
Lease Management
Not Supported
New Car Dealer
Supported
New Car Lot
Not Supported
Online Inventory
Not Supported
Parts Management
Not Supported
Sales Management
Supported
Service Department
Supported
Used Car Lot
Not Supported
Website Integration
Supported
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Integrations
CDK Global
Supported
DealerBuilt
Supported
Dealertrack DMS
Supported
ERA-IGNITE
Supported
PBS DMS
Supported
Tekion
Supported
VinSolutions Connect CRM
Supported
Xtime
Supported
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Integrations
CDK Global
Not Supported
DealerBuilt
Not Supported
Dealertrack DMS
Not Supported
ERA-IGNITE
Not Supported
PBS DMS
Not Supported
Tekion
Not Supported
VinSolutions Connect CRM
Not Supported
Xtime
Not Supported
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