NorthStar

NorthStar

Northstar Utilities
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About

Customers are the lifeblood of your utility. Their satisfaction is a priority and measure of your success. Modern technologies provide the opportunity to empower staff and deliver consistent customer service experiences at every touchpoint. NorthStar Customer Information System (CIS) helps utilities manage millions of customer accounts and utility bills every month. From new account set-up to credit history profiling, NorthStar CIS supports all customer interactions through a robust, reliable, and highly configurable application suite.

About

Powercode's billing and provisioning software offers a comprehensive solution for Internet Service Providers (ISPs) to streamline operations and enhance customer satisfaction. The flexible billing system supports recurring services, one-time charges, referral credits, self-expiring discounts, and charges, allowing ISPs to manage customer transactions effectively. Automation features enable effortless invoice generation, with options to print, view, or email customer statements. Integration with various payment gateways facilitates credit card and ACH/EFT payments across multiple countries, ensuring seamless financial transactions. The provisioning component allows service plans to be defined based on criteria such as speed, usage, and bursting options. Utilizing the Powercode Bandwidth Management Unit (BMU), ISPs can set service options for VoIP, wholesale, and guarantor accounts, monitor usage and overages, and throttle customer accounts after specified usage thresholds.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Utilities that want to support customer interactions

Audience

ISPs in need of a solution to automate billing processes, manage bandwidth provisioning, and enhance customer service operations

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$250000.00/one-time
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Northstar Utilities
Founded: 1976
Canada
www.northstarutilities.com

Company Information

Powercode
Founded: 2001
United States
www.powercode.com

Alternatives

Diversified Billing

Diversified Billing

Diversified Technology Corp

Alternatives

inHANCE

inHANCE

inHance Utilities
SmartCDR

SmartCDR

BusinessFusion
NorthStar Controller

NorthStar Controller

Juniper Networks
Utility Star

Utility Star

Able Software
BillMaster

BillMaster

Data West
VertexOne

VertexOne

Vertex

Categories

Categories

Utility Billing Features

Account Management Supported
ACH Payment Processing Not Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Supported
Customer Management Supported
Electricity Not Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Not Supported
Natural Gas Not Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Not Supported
Trash Not Supported
Water Not Supported
Work Order Management Supported

Integrations

CheddrSuite Supported
Eat App Supported
FlowCommand Not Supported
Fresh KDS Supported
Google Sheets Not Supported
Legion Supported
Microsoft Excel Not Supported
PagerDuty Not Supported
ProPay Not Supported
Unimus Not Supported

Integrations

CheddrSuite Not Supported
Eat App Not Supported
FlowCommand Supported
Fresh KDS Not Supported
Google Sheets Supported
Legion Not Supported
Microsoft Excel Supported
PagerDuty Supported
ProPay Supported
Unimus Supported
Claim NorthStar and update features and information
Claim NorthStar and update features and information
Claim Powercode and update features and information
Claim Powercode and update features and information