NorthStarNorthstar Utilities
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Related Products
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About
Customers are the lifeblood of your utility. Their satisfaction is a priority and measure of your success. Modern technologies provide the opportunity to empower staff and deliver consistent customer service experiences at every touchpoint. NorthStar Customer Information System (CIS) helps utilities manage millions of customer accounts and utility bills every month. From new account set-up to credit history profiling, NorthStar CIS supports all customer interactions through a robust, reliable, and highly configurable application suite.
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About
Powercode's billing and provisioning software offers a comprehensive solution for Internet Service Providers (ISPs) to streamline operations and enhance customer satisfaction. The flexible billing system supports recurring services, one-time charges, referral credits, self-expiring discounts, and charges, allowing ISPs to manage customer transactions effectively. Automation features enable effortless invoice generation, with options to print, view, or email customer statements. Integration with various payment gateways facilitates credit card and ACH/EFT payments across multiple countries, ensuring seamless financial transactions. The provisioning component allows service plans to be defined based on criteria such as speed, usage, and bursting options. Utilizing the Powercode Bandwidth Management Unit (BMU), ISPs can set service options for VoIP, wholesale, and guarantor accounts, monitor usage and overages, and throttle customer accounts after specified usage thresholds.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Utilities that want to support customer interactions
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Audience
ISPs in need of a solution to automate billing processes, manage bandwidth provisioning, and enhance customer service operations
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$250000.00/one-time
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationNorthstar Utilities
Founded: 1976
Canada
www.northstarutilities.com
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Company InformationPowercode
Founded: 2001
United States
www.powercode.com
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Alternatives |
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Categories |
Categories |
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Utility Billing Features
Account Management
Supported
ACH Payment Processing
Not Supported
Billing & Invoicing
Supported
Cable
Not Supported
Collections Management
Supported
Customer Management
Supported
Electricity
Not Supported
Meter Management
Supported
Metered Billing
Supported
Move In / Move Out
Not Supported
Natural Gas
Not Supported
Non-Metered Billing
Supported
Online Payment Processing
Supported
Penalty / Cut-Off Processing
Supported
Rate Management
Supported
Service Call Management
Not Supported
Trash
Not Supported
Water
Not Supported
Work Order Management
Supported
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Integrations
CheddrSuite
Supported
Eat App
Supported
FlowCommand
Not Supported
Fresh KDS
Supported
Google Sheets
Not Supported
Legion
Supported
Microsoft Excel
Not Supported
PagerDuty
Not Supported
ProPay
Not Supported
Unimus
Not Supported
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Integrations
CheddrSuite
Not Supported
Eat App
Not Supported
FlowCommand
Supported
Fresh KDS
Not Supported
Google Sheets
Supported
Legion
Not Supported
Microsoft Excel
Supported
PagerDuty
Supported
ProPay
Supported
Unimus
Supported
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