Utility Star

Utilities are evolving and the expectations of your customers are changing as well. These changes are being driven by smart grid, increasing mobility, and changing expectations from customers on how they wish to interact with their utility. Most CIS solutions have struggled to address these changing requirements and are limited by legacy technology. In addition, market consolidation among CIS vendors has limited competition, increased prices and left utilities with few alternatives to choose from. SpryPoint is excited to disrupt the market and offer the first enterprise CIS built from the ground up to be delivered in the cloud as a service. SpryCIS was built to address the challenges faced by today’s evolving utility.

Utility Billing Software that is Complete ... Comprehensive ... Contemporary. Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually. It is rich and full-featured. It offers clients the opportunity to improve customer service and satisfaction with an online customer portal where customers can access their account information and pay their bills. It offers the opportunity to increase staff efficiency by taking advantage technology to email bills, email customers from within the system and interface with any meter reading or accounting system. Available for LAN or Cloud, Diversified Billing can even be customized to meet your unique needs. Diversified Technology also uses its own software to offer utilities a complete managed billing service which currently sends 800,000 bills per year