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About

North Metric is a churn-prevention application for SaaS businesses that bill through Stripe. It combines subscription billing signals with product-usage data from PostHog or Stripe Meters to identify customers who may cancel and rank them by recurring revenue at risk. For each account, it prepares a suggested response, such as a check-in, an offer, or a payment follow-up. Users can review and approve individual actions or configure rules with limits; actions remain off until enabled. A revenue ledger links kept revenue to Stripe invoices and compares results with a group of at-risk customers left without an action. A free, billing-data churn report highlights risk and the first accounts to review. The paid plan adds ongoing risk scoring, usage signals, action workflows, and revenue tracking for eligible Stripe-based SaaS subscriptions.

About

RecoverPing is an automated dunning and failed payment recovery tool for Stripe-based subscription businesses. It helps reduce involuntary churn due to payment failures by sending personalized SMS and email sequences to customers when their subscription payment fails. Deep Stripe integration via webhooks - set up in under 5 minutes without code Configurable multi-step recovery flows with SMS and email channels Personalized message templates with dynamic customer and invoice data One-tap customer experience via direct Stripe Customer Portal link Analytics dashboard to track failed payments and recoveries over time RecoverPing runs automated recovery flows whenever a Stripe subscription payment fails. It sends timely SMS reminders (via Twilio) and email follow-ups with a friction-free one-tap link for the customer to update their payment method. Recovered payments are automatically retried by Stripe.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SaaS founders and small SaaS teams that bill on Stripe and lack a dedicated customer success team.

Audience

B2B or B2C SaaS companies with recurring subscription revenue on Stripe Billing

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$109/month
The standard plan is $199/month or $1,990/year. SaaS businesses with under $30,000 in MRR pay $109/month for the first 12 months; after that, the monthly price is $199. A 14-day free trial requires no card. A free churn report is also available.
Free Version Not Supported
Free Trial Supported

Pricing

$19/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

North Metric
Founded: 2025
United States
www.northmetric.io

Company Information

RecoverPing
Founded: 2025
Estonia
recoverping.com

Alternatives

Alternatives

BetterRetain AI

BetterRetain AI

BetterRetain
BetterRetain AI

BetterRetain AI

BetterRetain
RetentionLens

RetentionLens

Monrad Ruzt Technology
RetentionLens

RetentionLens

Monrad Ruzt Technology

Categories

Churn Prevention Supported

Categories

Integrations

Stripe Supported
PostHog Supported

Integrations

Stripe Supported
PostHog Not Supported
Claim North Metric and update features and information
Claim North Metric and update features and information
Claim RecoverPing and update features and information
Claim RecoverPing and update features and information