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About

North Metric is a churn-prevention application for SaaS businesses that bill through Stripe. It combines subscription billing signals with product-usage data from PostHog or Stripe Meters to identify customers who may cancel and rank them by recurring revenue at risk. For each account, it prepares a suggested response, such as a check-in, an offer, or a payment follow-up. Users can review and approve individual actions or configure rules with limits; actions remain off until enabled. A revenue ledger links kept revenue to Stripe invoices and compares results with a group of at-risk customers left without an action. A free, billing-data churn report highlights risk and the first accounts to review. The paid plan adds ongoing risk scoring, usage signals, action workflows, and revenue tracking for eligible Stripe-based SaaS subscriptions.

About

Recoupt is a Stripe payment recovery platform designed to help SaaS businesses reduce involuntary churn caused by failed subscription payments. The platform uses smart retry logic based on specific payment failure reasons, allowing businesses to recover revenue more effectively than standard payment retry schedules. Recoupt also includes branded three-step dunning email sequences that encourage customers to update payment information through Stripe’s hosted billing portal. Businesses can monitor revenue at risk, recovered payments, failed transactions, and recovery performance through a real-time recoupment dashboard with detailed payment tracking. The platform integrates directly with Stripe through secure OAuth connections without requiring SDKs, manual webhooks, or access to customer card data.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SaaS founders and small SaaS teams that bill on Stripe and lack a dedicated customer success team.

Audience

Recoupt is ideal for SaaS companies, subscription-based businesses, startup founders, and Stripe users seeking automated payment recovery and involuntary churn reduction solutions

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$109/month
The standard plan is $199/month or $1,990/year. SaaS businesses with under $30,000 in MRR pay $109/month for the first 12 months; after that, the monthly price is $199. A 14-day free trial requires no card. A free churn report is also available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

North Metric
Founded: 2025
United States
www.northmetric.io

Company Information

Recoupt
Founded: 2025
Unted States
recoupt.io

Alternatives

Alternatives

BetterRetain AI

BetterRetain AI

BetterRetain
BetterRetain AI

BetterRetain AI

BetterRetain
RetentionLens

RetentionLens

Monrad Ruzt Technology
RetentionLens

RetentionLens

Monrad Ruzt Technology

Categories

Churn Prevention Supported

Categories

Integrations

Stripe Supported
PostHog Supported

Integrations

Stripe Supported
PostHog Not Supported
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Claim North Metric and update features and information
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