ReviewPro

ReviewPro

Review Rank
+
+

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About

Together with leading hoteliers we designed a new generation property management solution for you. Nitesoft is a leading Swedish provider of a Hotel Management platform for guests and hoteliers that makes routines disappear for a flawless hospitality experience. Increase booking conversation with a modern and seamless integrated booking engine. Streamline operations and achieve operational excellence with sophisticated functionality that is easy to use. Nitesoft is a cloud-based property management system that enables you to manage your property in a more flexible way. We provide hoteliers with all the required features in a modern and adaptable infrastructure. The seamlessly integrated booking engine is optimized to attract and convert web bookings. We will of course design the booking flow to match your website. Nitesoft can easily be integrated with lock systems, channel managers, revenue management and economy systems and many other software solutions.

About

ReviewPro provides a powerful set of tools and processes to help hoteliers with guest experience management. By collecting guest feedback across all key touchpoints in the guest journey, and managing it on one central dashboard, brands can now gain valuable insights into areas where operational and service improvements are needed. By using an AI-driven messaging platform, hoteliers can automate guest communication to respond faster and more efficiently to queries or requests. These tools allow hoteliers to take quick action to fix problems, even while the guest is still on property. Guests insights can be leveraged to elevate the guest experience, boost online reputation, improve rankings on OTAs and TripAdvisor, and increase revenue.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels and accommodation businesses interested in a solution to manage guests and optimize their processes

Audience

Travel and Hospitality industry

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Nitesoft
Sweden
nitesoftsolutions.com

Company Information

Review Rank
Founded: 2008
Spain
www.reviewpro.com

Alternatives

Alternatives

SynXis

SynXis

Sabre
RoomKeyPMS

RoomKeyPMS

RSI Group

Categories

Categories

Chatbot Supported
Issue Tracking Supported
Review Management Supported
Survey Supported

Chatbot Features

Call to Action Not Supported
Context and Coherence Not Supported
Human Takeover Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Issue Tracking Features

Assignment Management Supported
Dashboard Supported
Escalation Management Supported
Issue Auditing Not Supported
Issue Scheduling Not Supported
Knowledge Base Not Supported
Project Management Not Supported
Recurring Issues Supported
Scheduling Not Supported
Task Management Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Not Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Not Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Not Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Not Supported
Skip Logic Supported
Supports Audio / Images / Video Not Supported

Integrations

BookVisit Supported
DigitalGuest Supported
FLEXIPASS Supported
Facebook Supported
Fortnox Supported
Google Supported
HotelAppz Not Supported
IDeaS G3 RMS Not Supported
MyForecast Not Supported
Netvisor Supported
Oaky Not Supported
Salto Supported
Seekom Not Supported
SiteMinder Supported
Storable Newbook Not Supported
Tripadvisor Not Supported
Verifone Supported
Visma Scanner Supported
YieldPlanet Supported

Integrations

BookVisit Not Supported
DigitalGuest Not Supported
FLEXIPASS Not Supported
Facebook Not Supported
Fortnox Not Supported
Google Not Supported
HotelAppz Supported
IDeaS G3 RMS Supported
MyForecast Supported
Netvisor Not Supported
Oaky Supported
Salto Not Supported
Seekom Supported
SiteMinder Not Supported
Storable Newbook Supported
Tripadvisor Supported
Verifone Not Supported
Visma Scanner Not Supported
YieldPlanet Not Supported
Claim Nitesoft and update features and information
Claim Nitesoft and update features and information
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Claim ReviewPro and update features and information