+
+

Related Products

  • Shape Software
    136 Ratings
    Visit Website
  • Pipedrive
    10,536 Ratings
    Visit Website
  • Coevera
    752 Ratings
    Visit Website
  • Visual Visitor
    251 Ratings
    Visit Website
  • ActiveCampaign
    17,291 Ratings
    Visit Website
  • SalesTarget.ai
    161 Ratings
    Visit Website
  • Portal Wholesale CRM
    Visit Website
  • ShareCRM
    68 Ratings
    Visit Website
  • Act!
    554 Ratings
    Visit Website
  • D&B Connect
    188 Ratings
    Visit Website

About

Nimble is the Team Relationship CRM — built for the whole company, not just the sales team. Sales and marketing get the tools they need to scale revenue: pipeline, email marketing, sequences, and web forms. The rest of the company — customer success, recruiting, partnerships, business development — works from that same shared relationship record instead of getting left to spreadsheets and inboxes. Most teams stitch together five separate tools to cover what one platform should do — a CRM, a data-enrichment tool, an outreach sequencer, a prospecting tool, and an email marketing platform — at a cost of roughly $600 per user per month before anyone's sent an email. Nimble replaces all of that with one all-in-one platform and one shared record, at a fraction of the cost.

About

Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. Launched in 2010, Nutshell is a top-rated CRM known for its affordability and user-friendliness, serving thousands of businesses globally. Every Nutshell subscription includes unlimited data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an extremely affordable price. Nutshell integrates with the software small businesses already use, including Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. Nutshell also offers native iPhone and Android apps, allowing sales reps to create, search, and edit contact information in the field.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Relationship builders across the whole company — using Gmail, Google Workspace, or Microsoft 365 — outgrowing spreadsheets or frustrated with complex CRMs.

Audience

Small and medium-sized businesses with inside sales teams, across multiple industries.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$24.90 per user per year
Free Version Not Supported
Free Trial Supported

Pricing

$13.00/month/user
Nutshell Sales: From $13/user per month.

Nutshell Marketing: Pricing based on # of marketable contacts, starting at $5/month.

Nutshell Engagement: $16 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.6 / 5
features 4.3 / 5
design 4.6 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.4 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Nimble helps to connect and collaborate with marketing and lead approaching teams. The user interface is super clean and easy to navigate. Easy to engage with leads using unified communications. Customer support is very helpful.
  • Mainly the Nimble dashboard presents all the tools we need to do labor management. One of the main characteristics that makes Nimble stand out is its efficient integration with Office 365 and with social networks that we manage such as LinkedIn or Twitter, where we centrally manage contacts and capture the way we communicate. Nimble is the ideal tool to establish business ties, with easy access and a mobile tool which allows us to work from wherever we are. Its interface is intuitive and transports us to a more effective work methodology, its CRM is complete and unifies other tools that enhance its capacity and efficiency. In the same way, it is perfect for capturing potential clients, interacting with them, and sending them our message so that in this way we can strengthen ties. Customer support provides online help whenever we need it, they are efficient in their responses, in addition to this they provide full support. Real-time notifications are essential to keep us abreast of any updates. Lastly, it provides ample space for organizing tasks, creating ordered layers that contribute to time and task management, being a powerful weapon in our daily work.
  • It is a tool that offers the basics necessary to carry out good work management. It is part of a centralized system where it is possible to operate various functions, be it our email, where we look at the inbox and we can even work on digital marketing via email. The interface and tools are very good, from a single glance I can work on everything, without having to go from one place to another, Nimble also provides ease of connection and integration of applications, where it is possible for us to achieve our CRM work, interacting with each social network that we need and communication with each of our clients. Similarly, it provides us with the ability to store documents and databases, where we can see all the status of our customers, have all the information at hand for the application of the sales funnel and marketing campaigns. Likewise, it is the ideal platform to keep our workflow active, supervising the fulfillment of tasks, the follow-up of projects and the proper performance of activities within the framework of the organization and labor proactivity. The calendar is an excellent plus for planning and managing our work, putting everything in order and prioritizing important issues day by day.
  • Nimble is the best email marketing tool on the market at the moment, it has the best scheduling and editing panels and allows us to manage in an organized way all our contacts helping us to identify potential customers quickly.
  • One of the best CRM platforms with a wide variety of features. With Nimble, you get everything in one place from a social calendar, messages, and critical information. It's a tool that helps a lot in marketing, but you can also have multiple active emails organized and stored in the cloud, so you'll never have a loss of information. I love adding people to Nimble through its browser add-on by highlighting an email address or phone number. It's effortless and intuitive, just what any small, medium, or significant business needs. Integrating with social networks will allow you to get closer to your customers in a surprising way.

Cons

  • I haven't found any downside in my 6 months of usage.
  • Among the negative points, I can highlight that it needs a cost adjustment, better adapt the plans so that it is much more accessible to the public, for example, I require more storage and having a little more extra seems too high a cost. The summary of data that we could previously appreciate from the contacts is important, it is no longer like that, and we must enter to be able to see important things such as the phone number or email, in my opinion this can be adjusted in the contacts’ interface. The customization capacity is somewhat limited, configuring the formats can become too complicated when I feel that it is something that should be simpler. We are still in a learning process, trying to adapt to the user experience that Nimble offers and to see everything negative as positive.
  • I think some updates are needed, we feel as a team that we need to adjust things to adapt the interface for our work comfort, this is what the work management experience is all about, adjust everything to make Nimble our preferred work system, so that if we want there to be updates that allow much more customization. On the other hand, the templates for email marketing are limited and do not allow us to adjust as we need to transmit our message, it would be ideal to have greater editing capacity.
  • In comparison, the price of Nimble is high, although it compensates for everything it offers. The storage is very little for what they charge and it is annoying since we need enough space in the cloud.
  • I am genuinely delighted with Nimble and don't have much I can criticize; maybe the only detail is that I wish their mobile app were much better than it is; this would give us much more convenience anywhere, working more effectively from a mobile.

Pros & Cons from Real Users

Pros

  • Easy to Use and Effective Makes Customer Tracking Easy Clean, User-Friendly CRM Simple, Intuitive, and Reliable
  • One of the standout features of Nutshell CRM is its user-friendly interface. The clean, intuitive design makes it incredibly easy for team members to navigate and get up to speed quickly, even if they're not particularly tech-savvy. This simplicity doesn't sacrifice functionality, as the CRM also offers comprehensive reporting and analytics. With customizable reports and a dynamic dashboard, Nutshell provides valuable insights into sales performance, lead generation, and customer interactions. This combination of ease-of-use and powerful reporting tools makes it an ideal solution for teams looking to streamline their workflows while gaining actionable business insights.
  • Nutshell is easy to adopt and intuitive for sales teams, which leads to higher usage and better data quality. Pipelines and fields are flexible enough to reflect real sales processes without overcomplication. Visibility into deals, activities, and follow-ups is clear, making it easier for managers to coach and forecast effectively.
  • Nutshell is a user-friendly CRM that works well for managing contacts and sales activity. It’s intuitive and keeps our pipeline organized. Some advanced features may require setup and customization, but overall it’s a dependable tool.
  • Ease of use Ability to group contacts together based on location Tracking leads and contacts Frequent updates

Cons

  • Some features take a little time to fully learn but not difficult at all
  • While Nutshell offers a lot of great features, there are a few areas that could be improved. Some users may find the lack of advanced customization options in certain areas, like the user interface or reporting templates, a bit limiting. Additionally, while it integrates with many tools, it doesn't support as wide a range of integrations as some other CRMs, which could be a drawback for teams using more niche software.
  • Advanced reporting and automation are more limited compared to larger enterprise CRMs, and highly complex workflows may require workarounds. Teams looking for deep native marketing automation or heavy customization at the enterprise level may find Nutshell intentionally streamlined rather than exhaustive.
  • There are too many features and settings and it can get very confusing.
  • Sometimes buggy. Pages can freeze up but resolves itself with page refresh.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Nimble
Founded: 2010
United States
www.nimble.com

Company Information

Nutshell
Founded: 2009
United States
www.nutshell.com

Alternatives

Alternatives

monday CRM

monday CRM

monday.com
QuantaStor

QuantaStor

OSNexus
HubSpot CRM

HubSpot CRM

HubSpot
C2CRM

C2CRM

Clear C2
Maximizer CRM

Maximizer CRM

Maximizer Software

Categories

Contact Management Supported
CRM Supported
Email Tracking Supported
Sales Engagement Supported
Sales Intelligence Supported

Categories

AI CRM Supported
Construction CRM Supported
Contact Management Supported
CRM Supported
Email Marketing Supported
Fatigue Management Supported
Inside Sales Supported
Insurance CRM Supported
Lead Management Supported
Sales Analytics Supported
Sales Enablement Supported
Sales Engagement Supported
Sales Tracking Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Contact Management Features

Activity Management Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Supported
Email Marketing Supported
Group Management Supported
Interaction Tracking Supported
Lead Management Supported
Prospecting Tools Supported
Sales Pipeline Management Supported
Search / Filter Supported
Segmentation Supported
Shared Contacts Supported
Social Media Integration Supported

Sales Engagement Features

Call Scripts / Call Steps Not Supported
CRM Integration Supported
Email Sequences Supported
Email Tracking / Automation Supported
Lead Management Supported
Reporting / Analytics Supported
Sales / Voice Dialer Not Supported
Sales Automation Supported
Search Not Supported
Task Management Supported
Templates Supported
Workflow Management Supported

Sales Force Automation Features

Call Management Not Supported
Campaign Management Not Supported
Channel Management Not Supported
Commission Management Not Supported
Contact Management Supported
Contract Management Not Supported
Customer Database Supported
Email Marketing Supported
Field Sales Management Not Supported
Lead Management Supported
Opportunity Management Supported
Performance Metrics Not Supported
Proposal Generation Supported
Referral Tracking Not Supported
Sales Forecasting Supported
Territory Management Not Supported

Email Tracking Features

A/B Testing Not Supported
Audience Segmentation Supported
Campaign Management Supported
Event-Based Notifications Not Supported
Location Tracking Not Supported
Team Management Supported

Sales Intelligence Features

CRM Integration Supported
Data Cleaning Not Supported
Data Enrichment Supported
Data Import/Export Not Supported
Data Mining Not Supported
Data Verification Not Supported
Email Integration Not Supported
Lead Scoring Not Supported
List Building Supported
Performance Management Supported
Pipeline Management Supported
Predictive Modeling/Analytics Not Supported
Prospecting Tools Supported
Reporting/Analytics Supported
Sales Forecasting Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Contact Management Features

Activity Management Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Supported
Email Marketing Supported
Group Management Supported
Interaction Tracking Supported
Lead Management Supported
Prospecting Tools Supported
Sales Pipeline Management Supported
Search / Filter Supported
Segmentation Supported
Shared Contacts Supported
Social Media Integration Supported

Sales Engagement Features

Call Scripts / Call Steps Supported
CRM Integration Supported
Email Sequences Supported
Email Tracking / Automation Supported
Lead Management Supported
Reporting / Analytics Supported
Sales / Voice Dialer Supported
Sales Automation Supported
Search Not Supported
Task Management Supported
Templates Not Supported
Workflow Management Supported

Sales Force Automation Features

Call Management Supported
Campaign Management Not Supported
Channel Management Not Supported
Commission Management Not Supported
Contact Management Supported
Contract Management Not Supported
Customer Database Supported
Email Marketing Supported
Field Sales Management Supported
Lead Management Supported
Opportunity Management Supported
Performance Metrics Supported
Proposal Generation Not Supported
Referral Tracking Supported
Sales Forecasting Supported
Territory Management Supported

Construction CRM Features

Client Tracking Supported
Contract Management Not Supported
Forecasting Supported
Project Management Not Supported
Quote Management Supported
Sales Management Supported
Scheduling Supported
Time Management Not Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Not Supported
CAN SPAM Compliance Supported
Customer Surveys Not Supported
Drip Campaigns Supported
Dynamic Content Not Supported
Event Triggered Email Supported
Image Library Not Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Inside Sales Features

Auto-Dialing Not Supported
Call List Management Supported
Call Recording Supported
Campaign Management Not Supported
Dashboard Supported
Data Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Scoring Supported
Performance Management Supported

Lead Management Features

Activity Tracking Supported
Campaign Management Not Supported
Lead Capture Supported
Lead Distribution Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Supported
Source Tracking Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Not Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Not Supported

Online Form Builders Features

Artificial Intelligence Not Supported
Assign Roles / Permissions Supported
Collaboration Tools Not Supported
Conversational Forms Not Supported
Data Tables Not Supported
Drag & Drop / No Code Supported
Export to PDF Not Supported
HIPAA Compliant Not Supported
Import Existing Forms Not Supported
Mobile Forms Supported
Offline Forms Not Supported
Pre-made Templates Supported
Quizzes / Questionnaires Not Supported
Reporting / Data Visualization Not Supported
Signup Forms Supported
Surveys Not Supported

Sales Analytics Features

Collaboration Tools Supported
Dashboards Supported
Forecasting Analytics Supported
Ideal Customer Profile (ICP) Not Supported
Lead Analytics Supported
Pipeline Management Supported
Predictive Forecasting Supported
Predictive Lead Scoring Supported
Sales Intelligence Reporting Supported

Sales Enablement Features

Collaboration Supported
Contact Management Supported
Content Management Not Supported
Document Management Not Supported
Goals / Quota Management Supported
Lead Management Supported
Meeting Management Not Supported
Performance Management Supported
Presentation Management Not Supported
Proposal Management Not Supported
Territory Management Not Supported
Training Management Not Supported

Sales Tracking Features

Activity Dashboard Supported
Alerts / Notifications Supported
Appointment Scheduling Not Supported
Call Logging Supported
Comments / Notes Supported
Custom Reports Supported
Document Management Not Supported
Email Templates Supported
Interaction Tracking Supported
Lead Management Supported
Lead Scoring Supported
Pipeline Management Supported
Reporting / Analytics Supported
Task Management Supported

Integrations

ActiveCampaign Supported
Chat Agents Supported
Constant Contact Supported
Facebook Supported
Formstack Supported
Formstack Documents Supported
Gmail Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Supported
Integry Supported
Kixie PowerCall & SMS Supported
Mailchimp Supported
Microsoft 365 Supported
QuickBooks Online Supported
Stackreaction Supported
Textellent Supported
Voxloud Supported
Workers by Delos Supported
Zendesk Supported

Integrations

ActiveCampaign Supported
Chat Agents Supported
Constant Contact Supported
Facebook Supported
Formstack Supported
Formstack Documents Supported
Gmail Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Supported
Integry Supported
Kixie PowerCall & SMS Supported
Mailchimp Supported
Microsoft 365 Supported
QuickBooks Online Supported
Stackreaction Supported
Textellent Supported
Voxloud Supported
Workers by Delos Supported
Zendesk Supported
Claim Nimble and update features and information
Claim Nimble and update features and information
Claim Nutshell and update features and information
Claim Nutshell and update features and information