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About

Experience advanced enterprise resource planning with Nexoid, a flexible, affordable ERP system designed by industry experts. Enjoy complete code transparency and modify every aspect effortlessly, making Nexoid suitable for all business sizes. Leverage our AI to streamline workflows and boost productivity. Our ITSM module, integrated into the ERP, enhances team and customer satisfaction. Our Amazon AWS-backed serverless architecture ensures speed, security, and top performance. Nexoid's unique, no-contract pricing adjusts to your needs, reducing costs by up to 50%. Utilize automation with custom code workflows, easily integrated with third-party systems via REST API and WebHooks. Choose Nexoid for a smarter, more efficient, and cost-effective ERP solution

About

SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

SMEs and Large Corporations, E-Commerce Companies, Manufacturing Industries, Technology Firms, Retail Businesses, Non-Profit Organizations, Healthcare Providers, Educational Institutions, Professional Services Firms, Government Entities

Audience

Managed Service Providers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$30/user/month
Free Version
Free Trial

Pricing

$79/tech/month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I really enjoy how it make sense and how logical the interface is. Also Great support the team is there to help you as soon as you ask for it.
  • The pay-as-you-go pricing model of Nexoid tends to go unnoticed, but it's truly transformed our operations. We only incur costs for the services we utilize, which unexpectedly, has led to considerable savings. Although it may not be a typical consideration when selecting a service, it's profoundly impacted our budget in a positive way.

Cons

  • I didn't encounter significant drawbacks with Nexoid, which was unexpected. However, one thing that threw me off at first was their extremely user-friendly interface. Being accustomed to more complex interfaces, the simplicity was initially a bit unsettling.
  • I didn't encounter significant drawbacks with Nexoid, which was unexpected. However, one thing that threw me off at first was their extremely user-friendly interface. Being accustomed to more complex interfaces, the simplicity was initially a bit unsettling.

Pros from Real Users

Pros

  • SuperOps.ai has really improved how we handle our IT operations and daily workflows. The automation features have saved us a lot of time by cutting out repetitive tasks, which has made our processes run more smoothly and with fewer mistakes. The platform is also super easy to use , the clean layout and simple navigation make it easy for our team to manage assets and keep track of our IT setup. Plus, the built-in reporting and analytics give us useful insights, so we can see what’s working and make better decisions to keep improving our services.
  • At our company, SuperOps.ai has been a game-changer in managing our IT operations and service delivery. One of the most significant advantages we've experienced is the robust automation capabilities it offers. This feature has allowed us to streamline a multitude of IT tasks, reducing the need for manual intervention. As a result, our IT processes have become significantly more efficient, and the chances of human error have been greatly minimized. SuperOps.ai's user-friendly interface has also been a standout feature for us. It simplifies the management of IT assets, making it easy for our team to track and monitor our infrastructure. Additionally, the platform's reporting and analytics tools provide us with valuable insights into the performance of our IT services, enabling data-driven decision-making to further enhance our operations.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Nexoid
Founded: 2014
United Kingdom
www.nexoid.com

Company Information

SuperOps
Founded: 2020
United States
www.superops.com

Alternatives

SymphonyAI Apex

SymphonyAI Apex

SymphonyAI

Alternatives

iTop

iTop

Combodo
ConnectWise PSA

ConnectWise PSA

ConnectWise
Freshservice

Freshservice

Freshworks

Categories

Categories

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk Features

Change Management
CMDB
Incident Management
IT Asset Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
Self Service Portal
SLA Management

Service Desk Features

Change Management
CMDB
Incident Management
IT Asset Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
Self Service Portal
SLA Management

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Patch Management Features

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Professional Services Automation Features

Billing & Invoicing
Client Portal
Collaboration Tools
CRM
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

RMM Features

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

System Monitoring Features

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

Integrations

ChatGPT
Elasticsearch
Google Cloud Build
Guardz
Hudu
ISL Light Remote Desktop
Jira
Konnectify
Microsoft Entra ID
Microsoft Exchange
NoSQL
QuickBooks Online
React
ScalePad Lifecycle Manager
Splashtop Remote Access
TeamViewer
Xero

Integrations

ChatGPT
Elasticsearch
Google Cloud Build
Guardz
Hudu
ISL Light Remote Desktop
Jira
Konnectify
Microsoft Entra ID
Microsoft Exchange
NoSQL
QuickBooks Online
React
ScalePad Lifecycle Manager
Splashtop Remote Access
TeamViewer
Xero
Claim Nexoid and update features and information
Claim Nexoid and update features and information