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About

Creating Customer Journeys Through Conversations. Engaging experiences that move with your customers. Loved by developers. Built for business. Vonage Communications APIs (formerly Nexmo) helps growing startups and agile enterprises enhance their customer experience and realize new business outcomes at scale. With our easy-to-use APIs, global platform, and expert support, you can abstract the complexity of communications and innovate faster. Reimagine voice interactions to redefine your customer experiences. Make each message count as an opportunity for your customers and your business. Enhance security and privacy—and create seamless login experiences. Build modern, high-quality voice applications in the cloud. Programmatically send and receive SMS in practically every country. Get real-time intelligence on any phone number in the world. Make and receive calls from the cloud with your existing VoIP infrastructure.

About

Textline is a business text messaging platform for modern customer support and sales teams. Business texting is a fast, friendly, and convenient communication channel that makes people feel valued. Create better customer experiences and build stronger relationships with customers. Customers want to text you. Stop putting them on hold, and let them get in touch whenever they want, from wherever they are. We make direct, two-way communication possible, even when you’re talking to a large number of people at the same time. Customer support is a group effort. Our platform was built with collaboration in mind, so your team can do its best work. Textline keeps all of your conversations and customer information in one place, so you can monitor your team’s work, create a better process, and measure progress. Set up your phone number and arrange your workspace. Start authentic conversations with customers. Lots of them. Work efficiently using tools and features designed for teamwork.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Communications developers seeking a solution to manage their operations

Audience

Companies of all sizes in the USA or Canada

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$59.97 per month
Limited: $59.97 per month
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Vonage
Founded: 2001
United States
www.vonage.com/communications-apis/

Company Information

Textline
Founded: 2016
United States
textline.com

Alternatives

Alternatives

Categories

Categories

Customer Service Supported
NPS Supported
SMS Gateways Supported
SMS Marketing Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Not Supported
Ring Groups Not Supported
SIP Trunking Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Supported

Integrations

Pipedrive Supported
Salesforce Supported
Shopify Supported
Slack Supported
Vonage Business Supported
Wufoo Supported
Zapier Supported
Zendesk Supported
AWeber Supported
Adobe Marketo Engage Supported
Audit.io Supported
Drip Supported
Google Chrome Not Supported
Google Sheets Supported
Intercom Supported
Microsoft 365 Supported
RentMaster Supported
Tradesmarter Supported
VoiceBase Supported
respond.io Supported

Integrations

Pipedrive Supported
Salesforce Supported
Shopify Supported
Slack Supported
Vonage Business Supported
Wufoo Supported
Zapier Supported
Zendesk Supported
AWeber Not Supported
Adobe Marketo Engage Not Supported
Audit.io Not Supported
Drip Not Supported
Google Chrome Supported
Google Sheets Not Supported
Intercom Not Supported
Microsoft 365 Not Supported
RentMaster Not Supported
Tradesmarter Not Supported
VoiceBase Not Supported
respond.io Not Supported
Claim Vonage Communications APIs (Nexmo) and update features and information
Claim Vonage Communications APIs (Nexmo) and update features and information
Claim Textline and update features and information
Claim Textline and update features and information