SimplyRCS

SimplyRCS

Mash Technologies Corporation
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About

Creating Customer Journeys Through Conversations. Engaging experiences that move with your customers. Loved by developers. Built for business. Vonage Communications APIs (formerly Nexmo) helps growing startups and agile enterprises enhance their customer experience and realize new business outcomes at scale. With our easy-to-use APIs, global platform, and expert support, you can abstract the complexity of communications and innovate faster. Reimagine voice interactions to redefine your customer experiences. Make each message count as an opportunity for your customers and your business. Enhance security and privacy—and create seamless login experiences. Build modern, high-quality voice applications in the cloud. Programmatically send and receive SMS in practically every country. Get real-time intelligence on any phone number in the world. Make and receive calls from the cloud with your existing VoIP infrastructure.

About

SimplyRCS is a US-focused RCS Business Messaging platform from Signalmash. Brands send verified, branded, two-way rich messages, carousels, images and tappable buttons into the default Messages app on both iPhone and Android, with no app to download. Describe a bot in plain English and the AI builds it on a visual canvas, then runs it in production, answering only from content you approved and handing off to a human when a conversation needs one. One account covers RCS, SMS, MMS, short codes, toll-free, 10DLC and WhatsApp, with automatic SMS and MMS fallback so delivery never depends on the handset. It includes campaign blasts, a shared inbox, contact lists with auditable opt-in logging, and delivery and engagement analytics. Brand registration, 10DLC, carrier vetting and Google RCS sender verification are handled in-house. The platform runs on direct Tier-1 US carrier connections and is SOC 2 Type II attested.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Communications developers seeking a solution to manage their operations

Audience

Retail and ecommerce, financial services, insurance, healthcare, travel and hospitality, automotive, restaurants, and marketing teams at US brands running high-volume customer messaging

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$0.0039 per message
Usage-based pricing with no contracts and no monthly minimums. SMS and RCS text messages are $0.0039 each (send or receive); MMS and RCS rich/multimedia messages are $0.015 each. Carrier surcharges are passed through at cost with no markup, and SMS/MMS fallback is billed at the same published rates.

RCS Agent: $250/month (includes the web app, REST API, AI bot builder, shared inbox, analytics and support). RCS Sender ID: $250 setup + $250/month.

Sending identities: local 10DLC or toll-free number $0.50 setup + $0.50/month; short code $500 setup + $500/month; vanity short code $1,000 setup + $1,000/month. One-time carrier/registration fees (TCR brand registration, vetting, T-Mobile activation) are passed through at cost.

Optional AI add-ons: AI Starter $20/month (~400 conversations) or AI Pro $90/month (~1,500 conversations).

Free, no-card-required RCS sender ID test available. Full rate card is published on the SimplyRCS pricing page.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • SimplyRCS workflow and automation features are useful when a customer journey has several steps. Visual workflow tools make it easier to think through what should happen after a customer receives or responds to a message.
  • I like the business branding in the messaging experience. Having the company name, logo and verification visible makes the message feel more identifiable than an ordinary text from an unknown number. Rich content is another nice addition.
  • For support use cases, rich media is particularly helpful. Customers can share photos or videos when explaining an issue and interactive replies make it easier to guide them through simple steps. Conversations can also be managed and assigned when needed.
  • I like that SimplyRCS combines normal messaging with richer content. We can use business branding, images, videos, carousels, call to action buttons and fast replies in the same customer communication flow. That makes things like appointment reminders, purchase updates, promotions and support messages more practical. The workflow automation is also useful when there are several customer steps to manage. It saves the team from handling every interaction manually.
  • SimplyRCS helped my team enable new-gen two-way communication that helped us increase the conversion rate and allowed us to send promotional and shipping updates directly to their message inbox. It is super easy to use, and onboarding was seamless. The ui design is intuitive.

Cons

  • For more complicated workflows, I'd like to see additional customization options. The basic workflow approach is straightforward, but advanced requirements may need more configuration.
  • Quality of the experience can depend on network and carrier support. Thats something teams need to consider when planning campaigns.
  • Initial setup may take some time for teams that aren't already familiar with RCS. More technical guidnace during setup would be useful.
  • There is still some dependence on carrier and device support. If the customer doesn't have RCS available, the message may fall back to SMS, so you can't always rely on the full rich media experience. Some advanced customization and integrations could also be deeper.
  • Had a pretty smooth experience, no downside to share.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Vonage
Founded: 2001
United States
www.vonage.com/communications-apis/

Company Information

Mash Technologies Corporation
Founded: 2020
United States
simplyrcs.ai/

Alternatives

Alternatives

Falkon SMS

Falkon SMS

Falkon Systems

Categories

Categories

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Integrations

Apptivo
Asana
Audit.io
ClickFunnels
Constant Contact
CredentialingSpectrum
Drift
Dropbox
Facebook
HubSpot Customer Platform
Integrated MLM Software
Magento
Manychat
Salesforce
Textline
UltraSMSScript
Weebly
Zendesk
respond.io

Integrations

Apptivo
Asana
Audit.io
ClickFunnels
Constant Contact
CredentialingSpectrum
Drift
Dropbox
Facebook
HubSpot Customer Platform
Integrated MLM Software
Magento
Manychat
Salesforce
Textline
UltraSMSScript
Weebly
Zendesk
respond.io
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