SimplyRCS

SimplyRCS

Mash Technologies Corporation
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About

Creating Customer Journeys Through Conversations. Engaging experiences that move with your customers. Loved by developers. Built for business. Vonage Communications APIs (formerly Nexmo) helps growing startups and agile enterprises enhance their customer experience and realize new business outcomes at scale. With our easy-to-use APIs, global platform, and expert support, you can abstract the complexity of communications and innovate faster. Reimagine voice interactions to redefine your customer experiences. Make each message count as an opportunity for your customers and your business. Enhance security and privacy—and create seamless login experiences. Build modern, high-quality voice applications in the cloud. Programmatically send and receive SMS in practically every country. Get real-time intelligence on any phone number in the world. Make and receive calls from the cloud with your existing VoIP infrastructure.

About

SimplyRCS is a US-focused RCS Business Messaging platform from Signalmash. Brands send verified, branded, two-way rich messages, carousels, images and tappable buttons into the default Messages app on both iPhone and Android, with no app to download. Describe a bot in plain English and the AI builds it on a visual canvas, then runs it in production, answering only from content you approved and handing off to a human when a conversation needs one. One account covers RCS, SMS, MMS, short codes, toll-free, 10DLC and WhatsApp, with automatic SMS and MMS fallback so delivery never depends on the handset. It includes campaign blasts, a shared inbox, contact lists with auditable opt-in logging, and delivery and engagement analytics. Brand registration, 10DLC, carrier vetting and Google RCS sender verification are handled in-house. The platform runs on direct Tier-1 US carrier connections and is SOC 2 Type II attested.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Communications developers seeking a solution to manage their operations

Audience

Retail and ecommerce, financial services, insurance, healthcare, travel and hospitality, automotive, restaurants, and marketing teams at US brands running high-volume customer messaging

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0.0039 per message
Usage-based pricing with no contracts and no monthly minimums. SMS and RCS text messages are $0.0039 each (send or receive); MMS and RCS rich/multimedia messages are $0.015 each. Carrier surcharges are passed through at cost with no markup, and SMS/MMS fallback is billed at the same published rates.

RCS Agent: $250/month (includes the web app, REST API, AI bot builder, shared inbox, analytics and support). RCS Sender ID: $250 setup + $250/month.

Sending identities: local 10DLC or toll-free number $0.50 setup + $0.50/month; short code $500 setup + $500/month; vanity short code $1,000 setup + $1,000/month. One-time carrier/registration fees (TCR brand registration, vetting, T-Mobile activation) are passed through at cost.

Optional AI add-ons: AI Starter $20/month (~400 conversations) or AI Pro $90/month (~1,500 conversations).

Free, no-card-required RCS sender ID test available. Full rate card is published on the SimplyRCS pricing page.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • Rich Content is a Huge Pro. The ability to allow for Company logo, Name addition is brilliant. Helps in Overall Customer Communication Flow
  • The interface is simple and straightforward in handling business messages. I like how the app supports rich messaging, including buttons, images, carousels, and others. The app has automated most of business workflow
  • SimplyRCS workflow and automation features are useful when a customer journey has several steps. Visual workflow tools make it easier to think through what should happen after a customer receives or responds to a message.
  • I like the business branding in the messaging experience. Having the company name, logo and verification visible makes the message feel more identifiable than an ordinary text from an unknown number. Rich content is another nice addition.
  • For support use cases, rich media is particularly helpful. Customers can share photos or videos when explaining an issue and interactive replies make it easier to guide them through simple steps. Conversations can also be managed and assigned when needed.

Cons

  • Highly dependent on Carrier/Device Support. If RCS isn't available it falls back to sms so you lose some of the facility it provides
  • The app requires additional configuration and this happens for advanced workflow The set up takes time, and this happens in carrier registration
  • For more complicated workflows, I'd like to see additional customization options. The basic workflow approach is straightforward, but advanced requirements may need more configuration.
  • Quality of the experience can depend on network and carrier support. Thats something teams need to consider when planning campaigns.
  • Initial setup may take some time for teams that aren't already familiar with RCS. More technical guidnace during setup would be useful.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Vonage
Founded: 2001
United States
www.vonage.com/communications-apis/

Company Information

Mash Technologies Corporation
Founded: 2021
United States
simplyrcs.ai/

Alternatives

Alternatives

Falkon SMS

Falkon SMS

Falkon Systems

Categories

Categories

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Not Supported
Ring Groups Not Supported
SIP Trunking Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Integrations

Adobe Marketo Engage Supported
Algonomy Supported
Brevo Supported
Gmail Supported
Hooper Supported
Instatus Supported
Integrated MLM Software Supported
Mailchimp Supported
Mosio Supported
Rayven Supported
RentMaster Supported
Slack Supported
SmartCar Supported
Textline Supported
Todoist Supported
Vonage SIP Trunking Supported
Zapier Supported
Zoho CRM Supported
thinQ Supported

Integrations

Adobe Marketo Engage Not Supported
Algonomy Not Supported
Brevo Not Supported
Gmail Not Supported
Hooper Not Supported
Instatus Not Supported
Integrated MLM Software Not Supported
Mailchimp Not Supported
Mosio Not Supported
Rayven Not Supported
RentMaster Not Supported
Slack Not Supported
SmartCar Not Supported
Textline Not Supported
Todoist Not Supported
Vonage SIP Trunking Not Supported
Zapier Not Supported
Zoho CRM Not Supported
thinQ Not Supported
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