NewbridgeNewbridge Business Solutions
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Related Products
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About
Newbridge delivers a UCaaS cloud contact center platform technology solution that includes Omnichannel, IVR, Social Media, WFM, and Office Phones. As the leading contact center platform in the industry in innovation, customization, and affordability, Newbridge integrates with our experts and industry partners to design, optimize, and support the people and processes through state-of-the-art SaaS technology. For other technology requirements such as Infrastructure, IT support, MSP needs, and cabling demands, we rely on our trusted partners to ensure seamless integration and implementation of their solutions.
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About
Message editing and deleting, auto-delete messages, chat window clearing and complete history wiping. Disconnecting devices remotely, fake secret phrase, auto lock and auto logout on inactivity. Hidden and blacklist contacts, individual visibility settings for contacts, configurable contact authorization. Assign tasks to yourself and colleagues, track the progress. Store and organize passwords, securely share them with contacts. Foster collaboration by setting goals for the team and monitoring the solved issues.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations interested in a cloud contact center and IVR platform
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Audience
Any business or organization searching for a personal and business communication solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$5.99 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationNewbridge Business Solutions
Founded: 2003
United States
newbridgebusinesssolutions.com
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Company InformationVIPole
Founded: 2013
United Kingdom
www.vipole.com
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Categories |
Categories |
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Collaboration Features
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Secure Email Gateway Features
Anti-Malware
Archiving
Customizable
Data Loss Prevention
End-to-End Encryption
Real-time Dashboards
Reporting / Analytics
Sandbox
Threat Protection
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Integrations
CommunityWFM
Rezcontrol
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