Related Products
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About
Neurobots is a cloud-based conversational AI platform for customer conversations across phone, website chat, WhatsApp, SMS, Telegram, Facebook Messenger, Instagram Direct and email. Its AI assistants answer incoming inquiries, make outbound calls, qualify leads, capture contact details, book or reschedule appointments in connected calendars, and send conversation summaries and contact records to supported CRM systems. Businesses can configure response knowledge, qualification questions, appointment rules and human handoff with an implementation partner. Plans offer assistants for lead generation, sales, analytics and post-sale support. Neurobots targets small and mid-sized businesses, including healthcare practices, trades, real estate, hospitality, agencies and other service providers. Customer data is hosted in Germany. CRM, calendar, telephony and messaging use may require third-party accounts or incur separate fees.
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About
Nextiva XBert is Nextiva's AI employee for customer conversations, an AI-powered answering service, receptionist, and support agent that handles calls, texts, chats, and emails 24/7. It greets callers, answers questions, books and reschedules appointments, captures lead details, and resolves routine issues without human intervention, escalating only when a situation is too complex or sensitive for AI to handle alone.
XBert trains itself on your business by pulling in your website, services, hours, and FAQs, then keeps improving from every real interaction. It unifies voice, text, and chat into one conversation thread, so context carries across channels. Built on Nextiva's enterprise-grade platform, it offers PCI DSS, HIPAA, and GDPR compliance, full call recording/transcription, and customizable guardrails for what it can and can't do.
Pricing starts around $99/month for a set number of AI conversations, with setup available in minutes, no coding required.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Small and mid-sized businesses, medical and dental practices, tradespeople, agencies and service companies that handle inbound calls and customer messaging.
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Audience
Home services (HVAC, plumbing, electrical, landscaping) — techs are out in the field and can't answer calls, but customers calling about a broken AC unit rarely leave a voicemail; they call the next company. XBert answers, books the job, and keeps the pipeline full. Medical, dental, and other appointment-based practices — front desk staff get slammed during business hours and can't cover after-hours or lunch. XBert schedules, reschedules, and answers routine patient questions, with HIPAA compliance built in. Restaurants — handles reservation calls, menu questions, and hours inquiries without pulling staff off the floor during a rush. Real estate teams and agents — captures lead details and qualifies interest on inbound calls/texts about listings, even when an agent is mid-showing. Small businesses and solo operators generally — anyone running a business on one phone number who can't afford (or doesn't need) a full-time receptionist but still loses revenue every time a call goes unanswered. Growing businesses layering AI onto an existing setup — companies already on Nextiva's phone/contact center platform that want AI handling routine volume so human agents can focus on higher-value or more sensitive conversations.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
€299/month
Guest Assistant for holiday apartments, serviced apartments and aparthotels starts at €299/month for operators with 10–100 units. Standard plans: Basic €399/month (1 AI robot, 500 sessions) or Pro €599/month (4 AI robots, 1,000 sessions). Setup is €1,299 once. Prices are net plus VAT; phone numbers, call minutes, Meta WhatsApp fees and CRM/calendar licences are extra.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$15/user/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationNeurobots
Founded: 2023
Germany
neurobots.tech/en
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Company InformationNextiva XBert
Founded: 2025
United States
www.nextiva.com/products/ai-receptionist
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Categories |
Categories |
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Integrations
Facebook Messenger
Supported
Google Calendar
Supported
HubSpot CRM
Supported
Instagram
Supported
Microsoft Dynamics 365
Supported
Microsoft Outlook
Supported
Nextiva
Not Supported
Pipedrive
Supported
Salesforce
Supported
Telegram
Supported
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Integrations
Facebook Messenger
Not Supported
Google Calendar
Not Supported
HubSpot CRM
Not Supported
Instagram
Not Supported
Microsoft Dynamics 365
Not Supported
Microsoft Outlook
Not Supported
Nextiva
Supported
Pipedrive
Not Supported
Salesforce
Not Supported
Telegram
Not Supported
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