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About

Neurobots is a cloud-based conversational AI platform for customer conversations across phone, website chat, WhatsApp, SMS, Telegram, Facebook Messenger, Instagram Direct and email. Its AI assistants answer incoming inquiries, make outbound calls, qualify leads, capture contact details, book or reschedule appointments in connected calendars, and send conversation summaries and contact records to supported CRM systems. Businesses can configure response knowledge, qualification questions, appointment rules and human handoff with an implementation partner. Plans offer assistants for lead generation, sales, analytics and post-sale support. Neurobots targets small and mid-sized businesses, including healthcare practices, trades, real estate, hospitality, agencies and other service providers. Customer data is hosted in Germany. CRM, calendar, telephony and messaging use may require third-party accounts or incur separate fees.

About

Nextiva XBert is Nextiva's AI employee for customer conversations, an AI-powered answering service, receptionist, and support agent that handles calls, texts, chats, and emails 24/7. It greets callers, answers questions, books and reschedules appointments, captures lead details, and resolves routine issues without human intervention, escalating only when a situation is too complex or sensitive for AI to handle alone. XBert trains itself on your business by pulling in your website, services, hours, and FAQs, then keeps improving from every real interaction. It unifies voice, text, and chat into one conversation thread, so context carries across channels. Built on Nextiva's enterprise-grade platform, it offers PCI DSS, HIPAA, and GDPR compliance, full call recording/transcription, and customizable guardrails for what it can and can't do. Pricing starts around $99/month for a set number of AI conversations, with setup available in minutes, no coding required.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small and mid-sized businesses, medical and dental practices, tradespeople, agencies and service companies that handle inbound calls and customer messaging.

Audience

Home services (HVAC, plumbing, electrical, landscaping) — techs are out in the field and can't answer calls, but customers calling about a broken AC unit rarely leave a voicemail; they call the next company. XBert answers, books the job, and keeps the pipeline full. Medical, dental, and other appointment-based practices — front desk staff get slammed during business hours and can't cover after-hours or lunch. XBert schedules, reschedules, and answers routine patient questions, with HIPAA compliance built in. Restaurants — handles reservation calls, menu questions, and hours inquiries without pulling staff off the floor during a rush. Real estate teams and agents — captures lead details and qualifies interest on inbound calls/texts about listings, even when an agent is mid-showing. Small businesses and solo operators generally — anyone running a business on one phone number who can't afford (or doesn't need) a full-time receptionist but still loses revenue every time a call goes unanswered. Growing businesses layering AI onto an existing setup — companies already on Nextiva's phone/contact center platform that want AI handling routine volume so human agents can focus on higher-value or more sensitive conversations.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

€299/month
Guest Assistant for holiday apartments, serviced apartments and aparthotels starts at €299/month for operators with 10–100 units. Standard plans: Basic €399/month (1 AI robot, 500 sessions) or Pro €599/month (4 AI robots, 1,000 sessions). Setup is €1,299 once. Prices are net plus VAT; phone numbers, call minutes, Meta WhatsApp fees and CRM/calendar licences are extra.
Free Version Not Supported
Free Trial Not Supported

Pricing

$15/user/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Neurobots
Founded: 2023
Germany
neurobots.tech/en

Company Information

Nextiva XBert
Founded: 2025
United States
www.nextiva.com/products/ai-receptionist

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Categories

Categories

Integrations

Facebook Messenger Supported
Google Calendar Supported
HubSpot CRM Supported
Instagram Supported
Microsoft Dynamics 365 Supported
Microsoft Outlook Supported
Nextiva Not Supported
Pipedrive Supported
Salesforce Supported
Telegram Supported
WhatsApp Supported
iCloud Supported

Integrations

Facebook Messenger Not Supported
Google Calendar Not Supported
HubSpot CRM Not Supported
Instagram Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Outlook Not Supported
Nextiva Supported
Pipedrive Not Supported
Salesforce Not Supported
Telegram Not Supported
WhatsApp Not Supported
iCloud Not Supported
Claim Neurobots and update features and information
Claim Neurobots and update features and information
Claim Nextiva XBert and update features and information
Claim Nextiva XBert and update features and information