ProHance

ProHance

ProHance India Private Limited
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About

NeuralOps is an AI-powered work rhythm intelligence platform designed to optimize remote work for distributed teams. Built on the principles of trust and respect, it provides managers with deep insights into team productivity without resorting to micromanagement. By mapping a team's natural workflow from focus time to collaboration and breaks, NeuralOps helps protect both the team's output and their overall well-being. NeuralOps redefines modern productivity by proving that comprehensive visibility doesn't have to compromise respect. They offer an "ironclad promise" of human-centered, consensual monitoring, which most notably includes a strict no keystroke logging policy. Ultimately, NeuralOps exists to help distributed teams eliminate busywork, coordinate better, and focus on work that matters in an environment of mutual trust.

About

ProHance is a cutting-edge, global operations management platform. Top Fortune companies are using ProHance in their global centers to unlock the true value of their human capital. ProHance is enabling organizations to drive efficiency while optimizing employee utilization with deep insights on employee and team performance. Our SaaS-based modular approach allows an enterprise to effectively measure time and effort contribution with over 100 + customizable reports. Our clients trust ProHance and have experienced productivity gains of 15% – 30% in less than 3 months of deploying our solution. With 370,000+ users across 25 countries. ProHance is fast being accepted as a critical enabler for organizations to build a workforce that is connected, visible, engaged & optimized.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Remote first and hybrid organizations

Audience

IT, ITES (BPO/KPO), Shared Services, Global Innovation Centers, etc.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$3/month/user
Free Version Not Supported
Free Trial Supported

Pricing

Module-Based Pricing
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.6 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Simplicity and effectiveness. The software promotes deep work without being intrusive. It also brings credibility to our work through its simple tracking.
  • --> Non-intrusive --> Easy to use --> Tracking works like magic
  • NeuralOps is a seamless, lightweight time-tracking tool that has been instrumental in managing our remote team. It was incredibly well-received by our employees, largely due to its exceptional user experience and the fact that it respects their privacy without being intrusive. The smart dashboard equips me and other managers with clear, actionable metrics to effectively monitor and improve overall productivity. Furthermore, its cost-effectiveness validates that switching to this tool was a fantastic business decision. Unlike our previous software, which became prohibitively expensive and heavily burdened our finances as our team grew, NeuralOps scales affordably with every new member.
  • seamless time tracking tool for the organization. With genuine data showing up on the dashboard.
  • Simple and easy to track the active and inactive time on the system. The dashboard view gives a clarity on focused work versus transactional work.

Cons

  • Nothing specific, UI can be upgraded but it is not a deal breaker.
  • Still exploring; nothing as of now. However, more vivid data on the dashboard would have been nice.
  • We haven't encountered any major issues that negatively impacted management or the team. However, based on feedback from a few employees, having the option to set a slightly longer grace period before flagging inactivity would be a beneficial feature.
  • the grace period that is set up between every inactive session should increase
  • An inactive period on the System for more than 2 mins goes to inactive time, although I am sitting in front of the system, reading certain documents and thinking. Also, some parts of official transactions done on the mobile are not counted towards office work as the neural ops is not recording time on the mobile.

Pros & Cons from Real Users

Pros

  • - It provides detailed insights and run smooth in every scenario. - It is quite transparent, and it has been a major contributor of the productivity increment in our team. - The support team is responsive and quick in solving problems.
  • The detailing of the data is brilliant. Excellent after-sales support. Friendly and Quite Simple User Interface Helps both In-office and WFH scenarios.
  • - Time tracking tool is quite great, it provides with the best solutions. - The tool enables tracking the time spent by employees productively with the help of various features. - With the help of productivity tools like workload analysis, we can easily check and improve our work load. - It enables transparency to drive efficiencies and productivity within the teams especially during WFH scenarios.
  • I really like the variety of reports that ProHance provides. This really helps in deep diving into the entire work shift of the users and makes it easy for the manager to monitor and distribute the work to the user. Also, It triggered comprehensive reports, a Real-time dashboard, and a Customer support team.
  • I love this tool - it is great for my team and we love using it every day of work. It has increased our business productivity!

Cons

  • - The tool works efficiently and improves productivity. There has not been any con faced by me or any of my team members while using ProHance.
  • Can be perceived as a tool that might give some organization's a perception of closely monitoring their employees or tracking their activity and doubting their work ethics at times. (Which is not the scenario since the tool offers a lot more).
  • - User interface needs constant training to function smoothly.
  • The user interface could be improved. Rest I believe everything works well for us.
  • Never had any issues with this tool - when we do experience any bugs they are quickly fixed.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

NeuralOps
United States
www.neuralops.co

Company Information

ProHance India Private Limited
Founded: 2009
India
www.prohance.net

Alternatives

Alternatives

Sapience

Sapience

Sapience Analytics
DeskTrack

DeskTrack

Aryavrat Infotech Inc.

Categories

Remote Work Supported

Categories

Employee Monitoring Features

Activity Monitoring Supported
Browsing History Not Supported
Email Monitoring Not Supported
Keystroke Recording Supported
Productivity Analysis Supported
Remote Control Not Supported
Screen Activity Recording Supported
Time & Attendance Supported
Time Tracking Supported

Remote Work Features

Collaboration Supported
Credential Management Not Supported
Electronic Signature Not Supported
Employee Monitoring Supported
Live Chat Not Supported
Meeting Management Not Supported
Project Management Not Supported
Remote Access Not Supported
Remote Support Not Supported
Screen Sharing Not Supported
Softphone Not Supported
Task Management Supported
Time Zone Tracking Supported
Video Chat Not Supported
Web Conferencing Not Supported

Attendance Tracking Features

Absence Management Supported
Calendar Management Not Supported
Employee Scheduling Supported
Employee Time Clock Supported
FMLA Tracking Not Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

Business Performance Management Features

Ad hoc Analysis Supported
Ad Hoc Reports Supported
Budgeting & Forecasting Not Supported
Consolidation / Roll-Up Supported
Dashboard Supported
Key Performance Indicators Supported
Predictive Analytics Not Supported
Qualitative Analysis Not Supported
Quantitative Analysis Supported
Scorecarding Supported
Strategic Planning Supported

Business Process Management Features

Access Controls / Permissions Not Supported
Alerts / Notifications Supported
Business Process Automation Not Supported
Business Rules Management Supported
Collaboration Supported
Process Change Tracking Supported
Process Mapping Supported
Process Modeling & Design Not Supported
Visual Workflow Management Supported

Employee Engagement Features

Benchmarking Supported
Cultural Alignment Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Supported
Feedback Management Not Supported
Goal Management Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Not Supported

Productivity Features

Collaboration Supported
Database Creation Not Supported
Document Creation Not Supported
File Sharing Not Supported
Notes Management Not Supported
Office Suite Not Supported
Presentation Tools Not Supported
Project Management Supported
Task Management Supported
Team Chat Not Supported

Task Management Features

Collaboration Supported
Create Subtasks Supported
Gamification Supported
Gantt Charts Supported
Mobile Access Supported
Percent-Complete Tracking Supported
Progress Tracking Supported
Recurring Tasks Not Supported
Reporting/Analytics Supported
Spreadsheet View Supported
Task Board View Supported
Task Planning Supported
Task Scheduling Supported
Task Tracking Supported
Time Tracking Supported
To-Do List View Supported

Time Clock Features

Biometric Recognition Not Supported
Hourly Employee Tracking Supported
Messaging Not Supported
Mobile Access Not Supported
Online Punch Card Not Supported
Payroll Management Not Supported
Punch card Not Supported
Reporting/Analytics Supported
Salaried Employee Tracking Not Supported
Sick Leave Tracking Not Supported
Vacation / Leave Tracking Supported
Workstation Tracking Supported

Time Tracking Features

Automatic Time Capture Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Not Supported
Employee Database Not Supported
Expense Tracking Not Supported
Mobile Time Tracking Not Supported
Multiple Billing Rates Not Supported
Offline Time Tracking Supported
Online Time Tracking Supported
Overtime Calculation Supported
Time per Project Reporting Not Supported
Timesheet Management Supported
Vacation / Leave Tracking Not Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Not Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Supported
Configurable Workflow Supported
Customizable Dashboard Supported
Document Management Not Supported
Forms Management Not Supported
Graphical Workflow Editor Supported
Mobile Access Supported
No-Code Not Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Workforce Management Features

Budgeting & Forecasting Supported
Contractor Management Not Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Not Supported

Integrations

Asana Not Supported
Jira Service Management Not Supported
Oracle APEX Not Supported
SAP Access Control Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Tableau Not Supported

Integrations

Asana Supported
Jira Service Management Supported
Oracle APEX Supported
SAP Access Control Supported
Salesforce Supported
ServiceNow Supported
Tableau Supported
Claim NeuralOps and update features and information
Claim NeuralOps and update features and information
Claim ProHance and update features and information
Claim ProHance and update features and information