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About

Neuradocs is an AI-powered platform that automates customer support within community channels like Slack and Discord. Connecting to your existing knowledge base delivers instant, accurate responses to user inquiries, enhancing engagement and efficiency. The setup involves three steps: linking your knowledge base, adding Neuradocs to your public-facing channels, and allowing it to manage user questions autonomously. As your knowledge base evolves, Neuradocs continuously ingests new information to ensure up-to-date responses. It also builds a knowledge graph of your support experts, tagging them to address questions beyond their current scope, ensuring no query goes unanswered. Neuradocs integrates with platforms such as Slack, Discord, and GitHub Discussions, and can connect to various content repositories, including websites and help centers. Designed for businesses, startups, and organizations aiming to improve customer support and engagement.

About

Tackle support requests where your users and your team are. Let your teams work where they are most comfortable. Torvalds tracks In-App/Email/Slack/Discord and forums to centralize knowledge while allowing your team to interact where your customers are, without having to switch between apps. Torvalds AI Assist provides tweakable AI generated answers and keeps your supporters in the drivers seat. Your team can review and edit before sending responses to your customers or have Torvalds auto answer. Streamline collaboration for your technical support, customer success, and engineering teams by keeping ticket-based support and chat-based support in-sync. Torvalds helps your team triage your issues with its shared omni-channel inbox so you don't drop the ball. Bi-directional sync ensures that conversation doesn't get lost between in-app, Discord, Slack, Github sources, and your team's favorite ticket management systems like Zendesk.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies wanting a solution to optimize user engagement and streamline support

Audience

Anyone looking for an AI-powered support engineering teammate

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$249 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Neuradocs
United States
getneuradocs.com

Company Information

Torvalds
United States
torvalds.dev/

Alternatives

Alternatives

Categories

Categories

Integrations

Discord
GitHub
Slack
Adobe PDF Services API
Google Docs
HubSpot CRM
HubSpot Customer Platform
Jira
Linear
Microsoft Teams
Salesforce
YouTube
Zendesk
Zoom

Integrations

Discord
GitHub
Slack
Adobe PDF Services API
Google Docs
HubSpot CRM
HubSpot Customer Platform
Jira
Linear
Microsoft Teams
Salesforce
YouTube
Zendesk
Zoom
Claim Neuradocs and update features and information
Claim Neuradocs and update features and information
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