Related Products
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About
Neuradocs is an AI-powered platform that automates customer support within community channels like Slack and Discord. Connecting to your existing knowledge base delivers instant, accurate responses to user inquiries, enhancing engagement and efficiency. The setup involves three steps: linking your knowledge base, adding Neuradocs to your public-facing channels, and allowing it to manage user questions autonomously. As your knowledge base evolves, Neuradocs continuously ingests new information to ensure up-to-date responses. It also builds a knowledge graph of your support experts, tagging them to address questions beyond their current scope, ensuring no query goes unanswered. Neuradocs integrates with platforms such as Slack, Discord, and GitHub Discussions, and can connect to various content repositories, including websites and help centers. Designed for businesses, startups, and organizations aiming to improve customer support and engagement.
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About
Tackle support requests where your users and your team are. Let your teams work where they are most comfortable. Torvalds tracks In-App/Email/Slack/Discord and forums to centralize knowledge while allowing your team to interact where your customers are, without having to switch between apps. Torvalds AI Assist provides tweakable AI generated answers and keeps your supporters in the drivers seat. Your team can review and edit before sending responses to your customers or have Torvalds auto answer. Streamline collaboration for your technical support, customer success, and engineering teams by keeping ticket-based support and chat-based support in-sync. Torvalds helps your team triage your issues with its shared omni-channel inbox so you don't drop the ball. Bi-directional sync ensures that conversation doesn't get lost between in-app, Discord, Slack, Github sources, and your team's favorite ticket management systems like Zendesk.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies wanting a solution to optimize user engagement and streamline support
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Audience
Anyone looking for an AI-powered support engineering teammate
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$249 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationNeuradocs
United States
getneuradocs.com
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Company InformationTorvalds
United States
torvalds.dev/
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Alternatives |
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Categories |
Categories |
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Integrations
Discord
GitHub
Slack
Adobe PDF Services API
Google Docs
HubSpot CRM
HubSpot Customer Platform
Jira
Linear
Microsoft Teams
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Integrations
Discord
GitHub
Slack
Adobe PDF Services API
Google Docs
HubSpot CRM
HubSpot Customer Platform
Jira
Linear
Microsoft Teams
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