UserReport

UserReport

AudienceProject
+
+

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About

Netigate is a feedback platform that allows you to collect and manage valuable business insights using online surveys. Specialising in Voice of the Customer and Voice of the Employee feedback, Netigate is the complete GDPR-compliant solution for companies of all sizes. We combine a user-friendly survey platform with in-house expertise to bring you advanced data analysis, numerous survey distribution methods, real-time reporting, expert-crafted templates, text analysis for open-text-answers and much more.

About

UserReport is based on two simple widgets – a survey and a feedback widget. Running as an integrated part of your website or app, it enables you to have direct interaction with your users and learn who your users are, what they are looking for – and how they think you can improve. Installing the survey is quick and simple. Create an account, add your website and put the code snippet on your website – then sit back and watch results tick in! NPS tells you how much users like you and what they think you can do better. With UserReport your NPS can also be broken down on demographics! There’s no limit to what UserReport can tell you about your users. How old they are, if they have children – if they like dogs or cats. Ask away! Google Analytics tells you what users are doing on your website. UserReport tells you who they are and what they want. Join the two for valuable user insights!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for an all-in-one GDPR-compliant solution to manage customer and employee feedback

Audience

Companies searching for a solution to create surveys and manage feedback

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 3.5 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros & Cons from Real Users

Pros

  • Its custom survey URL and mobile surveys are the main features which I like the most. It covers almost all topics for all age groups.
  • Its custom survey URL and mobile surveys are the main features which I like the most. Its library has good collections too.

Cons

  • There is not a free version of Netigate and that is not heartening.
  • There is not a free version of Netigate and that is not heartening to hear.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Netigate
Founded: 2005
Sweden
www.netigate.net

Company Information

AudienceProject
Founded: 2010
Denmark
www.userreport.com

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Delighted

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Delighted

Qualtrics
SurveyOL

SurveyOL

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Categories

Customer Feedback Supported
Employee Feedback Supported
Employee Survey Supported
NPS Supported
Survey Supported
Text Analytics Supported
User Research Supported

Categories

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Integrations

Google Analytics Not Supported
Startdeliver Supported

Integrations

Google Analytics Supported
Startdeliver Not Supported
Claim Netigate and update features and information
Claim Netigate and update features and information
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Claim UserReport and update features and information