Netigate

Netigate

4.0 out of 5 stars
Spark Chart

Spark Chart

4.9 out of 5 stars
Netigate Spark Chart

Related Products

  • SurveySparrow
    4.3 out of 5 stars 3,092 Ratings
    Visit Website for SurveySparrow
  • SurveyLegend
    4.5 out of 5 stars 1,882 Ratings
    Visit Website for SurveyLegend
  • Jotform
    4.6 out of 5 stars 9,009 Ratings
    Visit Website for Jotform
  • Sogolytics
    4.7 out of 5 stars 869 Ratings
    Visit Website for Sogolytics
  • Titan
    4.9 out of 5 stars 378 Ratings
    Visit Website for Titan
  • SurveyJS
    4.8 out of 5 stars 64 Ratings
    Visit Website for SurveyJS
  • WorkTango
    4.7 out of 5 stars 1,554 Ratings
    Visit Website for WorkTango
  • Birdeye
    4.7 out of 5 stars 5,195 Ratings
    Visit Website for Birdeye
  • Odoo
    4.2 out of 5 stars 1,729 Ratings
    Visit Website for Odoo
  • Connecteam
    4.6 out of 5 stars 10,769 Ratings
    Visit Website for Connecteam
Netigate:

About

Netigate is a feedback platform that allows you to collect and manage valuable business insights using online surveys. Specialising in Voice of the Customer and Voice of the Employee feedback, Netigate is the complete GDPR-compliant solution for companies of all sizes. We combine a user-friendly survey platform with in-house expertise to bring you advanced data analysis, numerous survey distribution methods, real-time reporting, expert-crafted templates, text analysis for open-text-answers and much more.
Spark Chart:

About

Powerful survey software for business consultants and leaders! Create & deploy any type of professional survey. Engage employees and teams to uncover their suggestions and improve performance. Discover what customers say and recommend? Use NPS to measure customer loyalty to brand, company, product or service. 360 degree feedback to find out how leaders are perceived and identify their strengths & development needs? Explore opinions, brainstorm and generate ideas. Conduct research to get a deeper understanding of markets and potential customers. 24 x 7 support & advice from survey experts.
Netigate:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Spark Chart:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Netigate:

Audience

Companies searching for an all-in-one GDPR-compliant solution to manage customer and employee feedback
Spark Chart:

Audience

Business leaders and consultants wanting to uncover hidden knowledge and ideas. Get feedback and ideas from employees, teams, customers, and markets.
Netigate:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Spark Chart:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Netigate:

API

Offers API Not Supported
Spark Chart:

API

Offers API Not Supported
Netigate:

Screenshots and Videos

Spark Chart:

Screenshots and Videos

Netigate:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Spark Chart:

Pricing

$25/month
Unlimited projects and custom branding included. Survey templates, any language
Free Version Not Supported
Free Trial Supported
Netigate:

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 3.5 / 5
design 4.0 / 5
support 4.0 / 5
Spark Chart:

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.9 / 5
design 5.0 / 5
support 5.0 / 5
Netigate:

Pros & Cons from Real Users

Pros

  • Its custom survey URL and mobile surveys are the main features which I like the most. It covers almost all topics for all age groups.
  • Its custom survey URL and mobile surveys are the main features which I like the most. Its library has good collections too.

Cons

  • There is not a free version of Netigate and that is not heartening.
  • There is not a free version of Netigate and that is not heartening to hear.
Spark Chart:

Pros & Cons from Real Users

Pros

  • Spark Chart is a very practical survey builder tool to create and get useful responses. Integration with MailChimp email marketing is very practical. Easy to use the tool. Multi-language and platform support.
  • It's a great program to use when you're trying to collect surveys and data from customers or pretty much anyone.
  • Customer service is unbeatable Features that you'd expect are all there Features that you wouldn't expect in such a tool are also available that can take the capabilities to the next level. Then with the pricing as compared to some of the competitors, it's a no brainer.
  • The reporting functionality is a stand out feature with plenty of options to analyse and filter results, change graph types and customise the presentation. Easy to create any type of survey and use your own logo and branding. Many options for sending out surveys, tracking progress and analyzing the results. The survey templates are extremely useful and cover a large range of needs, from customers to employees to research. Support has been very quick and extremely helpful.
  • Spark chart is a very flexible survey system. Every aspect of the survey is customisable - from the written content seen by end-users to the ways in which they can access surveys (anonymously or named). And it is still easy to use. I have launched simple surveys in minutes and more complex surveys in just a few hours. Most of the work is done for you. Spark Chart also generates high-quality, shareable reports that clearly visualise the data. Spark Chart is regularly updated with new features and innovations.

Cons

  • It worked great for me. Nothing to share about cons.
  • Development and improvements were very slow the first while.
  • Customization options (confirmed they're in queue w/ development). Some small areas are a little restricted on what can be changed but sounds like those options are in the pipe line.
  • None really. There is a bit to learn because there are so many features but that is to be expected with so many customizing options.
  • The data reporting is very powerful, but I am looking forward to even more complex reporting features that are in development and will be released soon.
Netigate:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Spark Chart:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Netigate:

Company Information

Netigate
Founded: 2005
Sweden
www.netigate.net
Spark Chart:

Company Information

Spark Chart
Founded: 2016
Australia
www.sparkchart.com
Netigate:

Alternatives

Spark Chart:

Alternatives

SurveySparrow

SurveySparrow

4.3 out of 5 stars
Netigate:
Spark Chart:
SurveyLab

SurveyLab

4.8 out of 5 stars
Netigate:
Zest

Zest

Zestmeup
Spark Chart:
SurveyOL

SurveyOL

SurveyOL.com
5.0 out of 5 stars
Netigate:
SurveyOL

SurveyOL

SurveyOL.com
5.0 out of 5 stars
Spark Chart:
Netigate:
Delighted

Delighted

Qualtrics
Spark Chart:
Netigate:

Categories

Customer Feedback Supported
Employee Feedback Supported
Employee Survey Supported
NPS Supported
Survey Supported
Text Analytics Supported
User Research Supported
Spark Chart:

Categories

Employee Survey Supported
Market Research Supported
NPS Supported
Survey Supported
Netigate:

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported
Spark Chart:

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

360 Degree Feedback Features

Dashboard Supported
Feedback / Surveys Supported
Progress Tracking Supported
Question Library Supported
Rater Selection Supported
Self Service Portal Supported
Supports External Reviewers Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Supported

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Supported
Face-to-Face Not Supported
Panel Management Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Supported
Survey Management Supported
Netigate:

Integrations

Slack Not Supported
Startdeliver Supported
Wufoo Not Supported
Zapier Not Supported
Spark Chart:

Integrations

Slack Supported
Startdeliver Not Supported
Wufoo Supported
Zapier Supported
Netigate:
Claim Netigate and update features and information
Claim Netigate and update features and information
Spark Chart:
Claim Spark Chart and update features and information
Claim Spark Chart and update features and information