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About

Netcore Customer Engagement & Experience is an intelligent full-stack platform that gives you the power to redefine growth. Full stack growth platform for marketers, product and growth managers. Grow your conversion, retention, and revenue with Raman's game-changing predictive intelligence. Marketing and product leaders at customer-centric brands trust Netcore to deliver a world-class customer experience. Powerful, easy to use intelligent customer engagement platform helping you increase conversion & retention. Efficiently automate the delivery of highly personalized campaigns to distinct customers. Netcore Customer Engagement takes the guesswork out of how to engage with customers with data analysis backed by machine learning. Create a unified profile by stitching together data-points from every interaction a customer has with your brand across online & offline channels - website, mobile app, & marketing channels

About

An all-in-one AI email marketing platform and a Customer Success Team whose sole mission is to get you better results. We are a break from the norm. Be the best marketer you can be. Our UK based strategic consultants help you understand your objectives and challenges and how to get successful results. Our supported learning keeps you ahead of the game and your competitors. Say goodbye to separate business systems. Ditch those manual processes and set up useful automations with our endless integrations. With all of your customer data in one place, you have a better understanding of who you’re marketing to. Discover a host of untapped marketing opportunities with relevant insights. Whether it’s spending behavior, engagement levels or ROI, our dashboards empower you to create better campaigns without the guesswork.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies interested in an omnichannel marketing automation solution

Audience

Marketers interested in a powerful all-in-one AI marketing platform. Email Marketing. Email and Web Personalization

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Smartech can be integrated with various sales and CRM applications, so adding information that has been worked on in external software is possible. It is worth noting that these processes can be tracked immediately, so we are kept informed about all integrations within the platform and all the operations we perform through them. Smartech covers email drip campaigns, so based on this and all of the above, it is possibly the most complete tool in the online sales market as far as communication and management standards are concerned. Smartech can be recommended to create sales and quality evaluations of each person who enters the website in lead mode.

Cons

  • Smartech does not allow working with landing page configurations, which would make our management much more accurate by facilitating the creation of analytics based on our web forms system.

Pros & Cons from Real Users

Pros

  • What I like about PURE 360 is the fact that we have our own lovely UK based account manager Zoe who is very proactive via email & phone. Her service is 2nd to none & is always looking at ways we can improve the set up of our campaigns & is so helpful with general enquiries. I also like the regular catch-ups & full-service support we've received throughout recent months from PURE 360. They also follow up on any queries until you are completely happy with the outcome. I also like how easy the platform is when building our email campaigns & has a great analytic reporting tool. I especially like the heat map facility where we can see how recipients have engaged with our emails. I especially like the resend option to recipients that did not open the email with the ITS feature which sends each email at the time each person is likely to open. We have found this extremely effective & have had a great return on investment. Another great feature is the dashboard function. It gives you a great overview of the performance of all of our campaigns, as well as allowing you to dive deeper and get a more in depth understanding of how each of your campaigns is performing. Overall is a solid tool for email marketing.

Cons

  • N/A.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Netcore
Founded: 1997
India
netcorecloud.com

Company Information

Pure360
Founded: 2001
United Kingdom
www.pure360.com

Alternatives

Act-On

Act-On

Act-On Software

Alternatives

Enabler

Enabler

Pancentric Digital
DeepRecs

DeepRecs

Algonomy

Categories

Categories

AI Marketing Supported
Bulk Email Supported
Email Marketing Supported
Personalization Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Not Supported

Personalization Features

A/B Testing Supported
Abandoned Cart Saver Supported
Account Based Marketing Not Supported
Behavioral Targeting Supported
Campaign Segmentation Supported
Content Analytics Supported
Contextual Targeting Supported
Customer Profiles Supported
Experience Management Not Supported
Recommendation Engine Supported
Website Personalization Supported

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Not Supported
GDPR Compliance Not Supported
Personalization Supported
Predictive Modeling Supported

Push Notifications Features

A/B Testing Supported
Analytics Supported
Campaign Segmentation Supported
Contextual Targeting Not Supported
Device Targeting Supported
Expiry Notifications Supported
Geo Targeting Supported
Mobile Notifications Supported
Notification Scheduling Supported
Visual Notifications Supported
Web Notifications Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Not Supported
Template Management Supported
WYSIWYG Email Editor Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Personalization Features

A/B Testing Supported
Abandoned Cart Saver Supported
Account Based Marketing Not Supported
Behavioral Targeting Supported
Campaign Segmentation Supported
Content Analytics Supported
Contextual Targeting Supported
Customer Profiles Supported
Experience Management Supported
Recommendation Engine Supported
Website Personalization Supported

eCommerce Marketing Features

AB Testing Supported
Abandoned Cart Email Supported
Analytics / ROI Tracking Supported
Customer Data Profiles Not Supported
Dynamic Content Supported
Email Marketing Supported
Email Personalization Supported
Facebook Ads Not Supported
Google Ads Not Supported
Product Recommendations Supported
Push Notifications Not Supported
Retargeting Not Supported
Search Marketing Not Supported
Segmentation Supported
Signup Forms & Popups Not Supported
SMS Marketing Supported
Social Marketing Not Supported
Triggered Emails Supported
Website Visitor Tracking Supported

Integrations

Facebook Supported
Magento Supported
Shopify Supported
WordPress Supported
AdGyde Supported
Bazaarvoice Not Supported
Crowdin Supported
Feefo Not Supported
Freshsales Not Supported
Gmail Not Supported
Highrise Not Supported
Jira Not Supported
Keen Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Excel Not Supported
Netcore Email API Supported
Salesforce Not Supported
Smartsheet Not Supported
SurveyMonkey Not Supported
Zapier Not Supported

Integrations

Facebook Supported
Magento Supported
Shopify Supported
WordPress Supported
AdGyde Not Supported
Bazaarvoice Supported
Crowdin Not Supported
Feefo Supported
Freshsales Supported
Gmail Supported
Highrise Supported
Jira Supported
Keen Supported
Microsoft Dynamics 365 Supported
Microsoft Excel Supported
Netcore Email API Not Supported
Salesforce Supported
Smartsheet Supported
SurveyMonkey Supported
Zapier Supported
Claim Netcore Cloud and update features and information
Claim Netcore Cloud and update features and information
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Claim Pure360 and update features and information