NetSuite vs. ServiceNow Problem Management Comparison


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		Related Products Sage Intacct Sage Intacct is a premier cloud-based financial management software designed for growing businesses. It offers comprehensive features including core financials, accounts payable and receivable, cash management, and multi-entity consolidations. Sage Intacct's advanced modules cater to complex financial needs, ensuring scalability as your business grows. The software integrates seamlessly with other business applications, providing real-time financial and operational insights. Its user-friendly interface and customizable dashboards empower your team to adapt quickly and make data-driven decisions. Sage Intacct's robust reporting capabilities and automation of key financial processes help improve accuracy, efficiency, and compliance. Trusted by thousands of organizations, Sage Intacct streamlines financial operations, enhances visibility, and drives business growth. With award-winning customer support and continuous innovation, Sage Intacct is your partner. 7,363 Ratings Visit Website Xero Save 90% for 6 months on Xero's award-winning accounting and online bookkeeping platform for businesses of all sizes and stages of growth. Beautifully simple, Xero covers a wide range of features that help businesses manage their finances effortlessly, including invoicing, inventory, bank connections, payroll, reporting and more. Xero also offers users free online support 24/7. Xero offers a robust ecosystem of connected apps and integrations with banks and financial institutions, enabling small businesses to access a wide range of solutions within Xero's open platform to streamline operations and manage finances. Additionally, accounting and bookkeeping firms benefit from efficient compliance tools, advanced practice management software, and a cloud-based unified accounting ledger for all clients, centralized in one place. 4,767 Ratings Visit Website Acumatica Cloud ERP Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Through leading-edge technology, best-in-class business functionality, and customer-friendly business practices, Acumatica delivers unparalleled value to small and midmarket organizations. Integrated workflows span the full suite of business management applications, from Financials, Project Accounting, and Inventory Management to CRM. Specialized industry solutions include Construction Edition, Manufacturing Edition, Retail Edition, and Distribution Edition. Acumatica is built on a future-proof platform with open architecture for scalability, ease of use, and rapid integrations. Connected business. Delivered. Rapid integrations. Delivered. Remote collaboration. Delivered. Business resilience. Delivered. Future-proof platform. Delivered. 2,638 Ratings Visit Website Multiview ERP Discover Multiview ERP: The Financial Management Revolution Welcome to the future of financial management with Multiview ERP. For over 30 years, we've been redefining ERP solutions for organizations from startups to Fortune 500 companies across 40+ industries. Our goal? To transform your financial processes with unparalleled ease and efficiency. Why Choose Multiview ERP? Elevate your financial management with Multiview ERP, the definitive solution for ending month-end woes and enhancing operational efficiency. Our platform transforms the financial close process with automation, saving you time and reducing complexities. Plus, with Multiview, you receive premium, personalized support directly from industry experts, ensuring you have the tools and guidance for success at every step. Choose Multiview ERP - where innovation meets unparalleled support, propelling your organization towards strategic success. 318 Ratings Visit Website Infor CloudSuite ERP Infor is a global provider of industry-specific solutions that serve businesses of all sizes. Infor uses the latest technologies and automation on one connected platform to deliver simple, modern user experiences and hyper-productive workflows. Infor CloudSuite ERPs include industry-leading functionality for industries such as distribution, fashion , food and beverage, healthcare, and industrial manufacturing. The Infor CloudSuite solutions are designed with pre-built workflows based on industry best practices to maximize productivity, while reducing customization and derisking and simplifying deployments. Infor CloudSuites ERPs are cloud-native, built on the Infor OS platform and securely hosted on AWS. This proven foundation for innovation and intelligence uses advanced technologies (AI, RPA), insights, automation, and application development to bring together data and processes that enhance decision making and productivity, while allowing organizations to easily scale. 323 Ratings Visit Website MRPeasy MRPeasy helps small manufacturers grow with easy-to-use tools that cover all the essentials they need to manage their production. Having built the first cloud-based MRP platform in 2014, we offer user-friendly software-as-a-service that covers everything from production planning to CRM, skipping all the features that are too complex or irrelevant for small manufacturers. This means smaller manufacturers get access to powerful production planning tools, levelling the playing field with larger competitors. With MRPeasy, you know exactly how much your products cost and when they’re ready, helping you to steer your business effectively. MRPeasy integrates with leading accounting software like QuickBooks and Xero and e-commerce platforms like Shopify and WooCommerce, providing a comprehensive, fully integrated business management solution. 201 Ratings Visit Website Odoo Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible. 1,582 Ratings Visit Website Epicor Kinetic Epicor Kinetic is a global, cloud-focused cognitive ERP solution built for manufacturers, driving profitability through real-time insights, people-centric AI, and seamless collaboration. Positioned at the core of your business applications, Kinetic leverages artificial intelligence to extract maximum value from your enterprise data, processes, and decision-making information. Purposely designed with deep industry expertise, it offers end-to-end capabilities for discrete, make-to-order, and mixed-mode manufacturers in the small and mid-market space. Kinetic supports the needs of leading manufacturers across multiple industries, including Industrial Machinery, Fabricated Metals, Electronics and High Tech, Plastics and Rubber, Automotive, Aerospace and Defense, Medical Device, Consumer Products, Furniture and Fixtures, Measuring and Controlling Devices, and more. Embrace future-ready business, digital transformation, and flexible deployment with this singular, AI-powered ERP solution. 509 Ratings Visit Website WinMan ERP WinMan ERP is an all-encompassing solution designed to manage the operational, quality, commercial, and financial processes of manufacturers and distributors. It is particularly well-suited for companies embracing Lean strategies. Supported by our UK-based in-house development and support team, WinMan ensures a consistent and seamless experience throughout your journey. Its flexibility and scalability make it an ideal choice for a wide range of industries, offering On-Premises, Cloud, and mobile solutions to suit businesses of all sizes. With over 30 years of experience, WinMan focuses on continuous improvement and innovation to help organisations streamline processes, enhance productivity, and maximise ROI. Trusted by hundreds of active users worldwide, and with offices in the UK and US, our approach prioritises understanding your unique business needs to deliver a tailored ERP solution. 26 Ratings Visit Website SyteLine ERP (CloudSuite Industrial) SyteLine is a world class ERP system that is industry specific to reduce implementation time and costly customizations. The SaaS version of SyteLine (CloudSuite Industrial) is a full "suite" of products to fully manage your Enterprise. LogicData is an implementation partner with over 30 years experience with SyteLine. We have the experience and expertise to help you get your project up and running efficiently and smoothly while avoiding the pitfalls inherent in implementing and ERP System. Manufacturing ERP is a must in today's fast paced industrial era to give you a competitive edge and ensure future success. 62 Ratings Visit Website
About One unified business management suite, encompassing ERP/Financials, CRM and ecommerce for more than 20,000 customers. Adaptability has never been more important. We give you the visibility and control to make the right decisions, now. Scale up, spin off, adopt new business models, NetSuite’s flexibility lets you do it all, quickly and easily. With every NetSuite upgrade, your configurations and customization migrate seamlessly. Your core business system now becomes your customer-facing commerce system with a customizable, customer-specific, pixel perfect experience. Real-time analytics is the NetSuite user interface. Users know what they should be doing and how they’re helping the business, with vital business data displayed from right within the system.	About ServiceNow® Problem Management makes it possible to restore services quickly—often helping you prevent issues from happening in the first place. With a structured workflow for diagnosing root causes and fixing problems, ServiceNow empowers you to eliminate recurring incidents and minimize the impact of unexpected disruptions. Automated workflows allow problem managers to easily document workarounds and solutions, so IT teams can focus and get more done. With a consolidated view of the incidents and related changes, IT can deliver faster responses and solutions. Speed resolution, slash disruptions, and minimize the impact by publishing solutions and workarounds. Find and address potential failure points and determine issue impact all in one place. Reduce future disruptions from repeat incidents by giving IT the means to stop issues at the source. Increase transparency and collaborate more effectively by sharing updates with service subscribers.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Small to mid-sized businesses in need of a business management software	Audience Teams looking to restore services quickly
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.5 / 5 ease 4.4 / 5 features 4.6 / 5 design 4.3 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information NetSuite Founded: 1998 United States www.netsuite.com.au	Company Information ServiceNow Founded: 2004 United States www.servicenow.com/products/problem-management.html
Alternatives Pipedrive	Alternatives ServiceNow Cloud Observability ServiceNow
Xero	Shift Left Recast Software
Epicor Kinetic Epicor Software	BigPanda
Sage Intacct	Synergy Unframe
Acumatica Cloud ERP Acumatica View All	Gisual View All
Categories Accounting Accounts Payable Accounts Receivable AR Automation Automotive ERP B2B Payment Billing and Invoicing Building Materials Business Management Capacity Planning CRM Discrete ERP Distribution Accounting Distribution ERP Electronics Manufacturing ERP Financial Consolidation Financial Management Financial Reporting Franchise Management Fund Accounting General Ledger Healthcare ERP Human Resources Inventory Management IT Project Management Manufacturing ERP Manufacturing Execution Manufacturing Inventory Management Medical Accounting Order Management Order-to-Cash Project Accounting Project Management Project-Based ERP Restaurant Accounting Retail ERP Retail Management Revenue Recognition Shipping Supply Chain Management Trucking Accounting Warehouse Management	Categories IT Management
Show More Features Accounting Features Accounts Payable Accounts Receivable Bank Reconciliation Billing & Invoicing Cash Management CPA Firms Cryptocurrency Support Expense Tracking Fixed Asset Management Fund Accounting General Ledger Government Multi-Currency Nonprofits Payroll Management Project Accounting Purchase Orders Tax Management Accounts Payable Features Approval Process Control Bank Reconciliation Cash Management Check Writing Duplicate Payment Alert Fraud Detection General Ledger Entry Vendor Management Accounts Receivable Features ACH Payment Processing Billing & Invoicing Check Processing Collections Management Online Payment Processing Overpayment Processing Partial Payments Receivables Ledger Recurring Billing Billing and Invoicing Features Billing Portal Contact Database Contingency Billing Customer Portal Customizable Invoices Dunning Management Hourly Billing Invoice History Mobile Payments Multi-Currency Online Invoicing Online Payments Payment Processing Project Billing Recurring/Subscription Billing Service Ticket Billing Tax Calculator Business Management Features Billing & Invoicing CRM Employee Management Financial Management Inventory Management Marketing Management Order Management Point of Sale (POS) Project Management Purchasing Scheduling Time & Expense Tracking Training Management Vendor Management ERP Features Accounting Integration Accounting Management CRM Dashboard Distribution Management Enterprise Asset Management Financial Management HR Management Inventory Management Order Management Project Management Purchase Order Management Purchasing Reporting/Analytics Sales Management Supply Chain Management Warehouse Management Financial Management Features Budgeting & Forecasting Cash Management Consolidation / Roll-Up Currency Management Financial Reporting Investment Management Project Management Revenue Recognition Risk Management Tax Management Financial Reporting Features "What If" Scenarios Audit Trail Balance Sheet Cash Management Consolidation / Roll-Up Forecasting General Ledger Income Statements Multi-Company Multi-Department / Project Profit / Loss Statement Franchise Management Features Appointment Scheduling Automatic Re-ordering Commission Management Construction Tracker Contract Management & Signature CRM Franchise Intranet Job Scheduling LMS / Training Marketing Onboarding Online Store Reputation Management Website Manager Fund Accounting Features Accounts Payable Accounts Receivable Activity Tracking Asset Management Bank Reconciliation Budgeting & Forecasting Compliance Management Donor Management General Ledger Partnership Accounting Purchasing & Receiving Human Resources Features 360 Degree Feedback Applicant Tracking Attendance Management Benefits Management Career Development Planning Compensation Management Compliance Management Employee Database Employee Lifecycle Management Onboarding Payroll Management Performance Management Recruiting Management Self Service Portal Succession Planning Time & Attendance Management Time Off Management Timesheets Training Management IT Project Management Features Bug Tracking Issue Management Milestone Tracking Percent-Complete Tracking Portfolio Management Prioritization Product Roadmapping Requirements Management Resource Management Status Tracking Supports Agile Supports Scrum Task Management Testing / QA Management Time & Expense Tracking Inventory Management Features Alerts/Notifications Barcoding / RFID Forecasting Inventory Optimization Kitting Manufacturing Inventory Management Mobile Access Multi-Channel Management Product Identification Reorder Management Reporting/Analytics Retail Inventory Management Supplier Management Warehouse Management Order Management Features Back Order Management Catalog Management Inventory Management Order Entry Order Fulfillment Order Tracking Recurring Orders Returns Management Shipping Management Special Order Management Project Management Features Agile Methodologies Budget Management Client Portal Collaboration Tools Cost-to-Completion Tracking Customizable Templates Gantt Charts Idea Management Kanban Board Milestone Tracking Portfolio Management Resource Management Time & Expense Tracking Traditional Methodologies Retail Management Features Commission Management CRM eCommerce Email Marketing Employee Management Loyalty Program Mail Order Merchandise Management Multi-Location Order Management Purchase Order Management Reporting/Analytics Returns Management Shipping Features Air Shipping Bills of Lading Container Shipping Freight Shipping Ground Shipping Import / Export Ocean Shipping Parcel Shipping Quotes / Estimates Shipment Tracking Warehouse Management Supply Chain Management Features Demand Planning Electronic Data Interchange Import / Export Management Inventory Management Order Fulfillment Order Management Sales & Operations Planning Shipping Management Supplier Management Transportation Management Warehouse Management Warehouse Management Features 3PL Management Barcoding / RFID Category Customization Channel Management Demand Planning Inventory Management Location Control Order Management Purchasing Quality Control Receiving / Putaway Management Returns Management Shipping Management
Integrations APIANT Constant Contact DCKAP PIM EZlytix FleetWave Halo Incorta Kissflow Lingo Medius NetSuite SuiteCommerce Opmetrix Pluto RF-SMART WMS SecureGlobalPay Smart Inventory Planning & Optimization Soft4Lessee TntWare DonorHub UKG Pro WebBee Show More Integrations View All 993 Integrations	Integrations APIANT Constant Contact DCKAP PIM EZlytix FleetWave Halo Incorta Kissflow Lingo Medius NetSuite SuiteCommerce Opmetrix Pluto RF-SMART WMS SecureGlobalPay Smart Inventory Planning & Optimization Soft4Lessee TntWare DonorHub UKG Pro WebBee Show More Integrations View All 1 Integration
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