Related Products
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About
Need for Service is a comprehensive management software built specifically for auto repair shops and service centers. It streamlines daily operations by combining job scheduling, digital work orders, and real-time repair status tracking in one platform. Shop owners and technicians can manage customer records, vehicle history, and service appointments efficiently, reducing paperwork and manual errors.
The platform supports invoicing and estimates, allowing staff to generate accurate quotes and bill customers directly through the system. Inventory and parts tracking help shops monitor stock levels, order supplies, and avoid delays caused by missing parts. Built-in communication tools notify customers about repair progress, estimated completion times, and pickup reminders via SMS or email.
Need for Service also offers reporting and analytics features, giving owners insight into shop performance, technician productivity, and revenue trends.
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About
Hear from real shop owners who made the switch to the leading repair shop management software. Communicate with customers right within our shop management software to send estimates, updates, and answer questions. Offer your repair shop customers more flexibility, send confirmations and automated appointment reminders. No matter what type of shop you run, Shopmonkey can help you manage your business. Our shop management system offers an all-in-one solution made for your industry. No starting from scratch. We’ll move your customer data, invoices, and more over to Shopmonkey. Tailor the workflow to fit your needs with modifiable milestones, add notes, or use Tags to mark VIPs, pick up times, and more so everyone’s on the same page.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Need for Service is designed for auto repair shops, service centers, and independent mechanics of all sizes, from single bay garages to multi location operations. It suits shop owners, service managers, and technicians looking to streamline scheduling, work orders, and customer communication. It is also a strong fit for specialty repair businesses such as tire shops, quick lube centers, and body shops that need efficient job tracking, inventory management, and invoicing in one system.
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Audience
Anyone looking for an Auto Repair Shop workflow management solution
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$150/month
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationNeed for Service
Founded: 2021
Estonia
needforservice.app/
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Company InformationShopmonkey
Founded: 2016
United States
www.shopmonkey.io
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Alternatives |
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Categories |
Categories |
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Auto Repair Features
Billing & Invoicing
Supported
CRM
Supported
Digital Vehicle Inspections (DVI)
Not Supported
Inventory Management
Supported
Labor Rates
Supported
Maintenance Scheduling
Supported
Parts Management
Not Supported
Quotes / Estimates
Not Supported
Service History
Not Supported
Vehicle Tracking
Not Supported
VIN Lookup
Supported
Work Order Management
Supported
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Integrations
Edge
Not Supported
Epicor Integrated Service Estimator
Not Supported
PartsTech
Not Supported
QuickBooks Online
Not Supported
QuickBooks Online Advanced
Not Supported
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Integrations
Edge
Supported
Epicor Integrated Service Estimator
Supported
PartsTech
Supported
QuickBooks Online
Supported
QuickBooks Online Advanced
Supported
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