ShopBoard

ShopBoard

ShopBoard, LLC
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About

Need for Service is a comprehensive management software built specifically for auto repair shops and service centers. It streamlines daily operations by combining job scheduling, digital work orders, and real-time repair status tracking in one platform. Shop owners and technicians can manage customer records, vehicle history, and service appointments efficiently, reducing paperwork and manual errors. The platform supports invoicing and estimates, allowing staff to generate accurate quotes and bill customers directly through the system. Inventory and parts tracking help shops monitor stock levels, order supplies, and avoid delays caused by missing parts. Built-in communication tools notify customers about repair progress, estimated completion times, and pickup reminders via SMS or email. Need for Service also offers reporting and analytics features, giving owners insight into shop performance, technician productivity, and revenue trends.

About

ShopBoard is field service scheduling and dispatch software for small HVAC, plumbing, electrical, and related trade businesses. Its shared drag-and-drop board displays each technician's jobs alongside a dock for unscheduled work, helping office staff assign and rearrange calls. Field technicians can view jobs on a phone, receive on-the-way messages, and add job photos and customer signatures. The software supports good/better/best quotes with customer-facing links, job-based invoicing, and Stripe card payments. ShopBoard also presents unpaid invoices and quotes in dollar amounts, giving shop operators a view of work awaiting approval or payment. It is intended for shops with about one to eight trucks and offered as a SaaS subscription. The workflow brings scheduling, estimates, technician updates, and invoicing together around each service job.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Need for Service is designed for auto repair shops, service centers, and independent mechanics of all sizes, from single bay garages to multi location operations. It suits shop owners, service managers, and technicians looking to streamline scheduling, work orders, and customer communication. It is also a strong fit for specialty repair businesses such as tire shops, quick lube centers, and body shops that need efficient job tracking, inventory management, and invoicing in one system.

Audience

Small HVAC, plumbing, electrical and other trades shops with 1-8 trucks

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$150/month
Free Version Supported
Free Trial Supported

Pricing

$59/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Need for Service
Founded: 2021
Estonia
needforservice.app/

Company Information

ShopBoard, LLC
useshopboard.com

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Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim Need for Service and update features and information
Claim Need for Service and update features and information
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Claim ShopBoard and update features and information