isLucidLucid Agreements
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Related Products
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About
Arm yourself with an easy-to-use, enterprise-class software that will help you scale and deliver perfect retail execution whether you have dozens of people in the field or several thousands. No development time, no on-premise installation. Our dedicated Professional Services team will assist you with configuration, on-boarding, and training so you can be up and running in just a few weeks. Take advantage of regular product updates at no additional cost so that you can bolster your execution efforts. Reduce dependencies between operations and IT. Focus your time on executing outstanding retail programs. Your dedicated account manager will be by your side to help you garner the most value from our software according to how your organization operates.
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About
isLucid is an AI voice agent platform for call center automation, handling inbound and outbound phone calls without human agents. It automates customer support, appointment scheduling, order processing, lead qualification, and follow-ups with natural, human-like conversations.
The platform combines Voice AI and Smart Analytics to deliver real-time call insights, sentiment analysis, and performance monitoring. Each call improves future interactions, creating a scalable, self-learning system.
isLucid supports 100+ languages, deploys in as little as two weeks, reduces call handling costs by up to 70%, and provides 24/7 availability with zero wait times. It is used in BPO, healthcare, financial services, telecommunications, insurance, retail, and real estate.
For high-security environments, isLucid offers on-premise deployment via dedicated hardware with no cloud dependency.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Anyone searching for a retail execution solution
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Audience
isLucid is built for mid-sized and enterprise organizations across healthcare, financial services, telecommunications, retail, insurance, real estate, technology, and BPO sectors that handle high volumes of customer calls and want to automate phone operations while reducing costs and improving customer experience.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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PricingIncludes a one-time implementation fee and a recurring monthly license.
Cost depends on the selected product (Voicebot, Analytics, Email Automation), integrations (telephony, CRM, email), deployment model (cloud or on-premise), customization level, and usage volume. Voicebot may include per-minute pricing.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationNatural Insight
Founded: 2003
United States
www.naturalinsight.com
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Company InformationLucid Agreements
Founded: 2020
Lithuania
islucid.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Task Management Features
Collaboration
Not Supported
Create Subtasks
Supported
Gamification
Supported
Gantt Charts
Not Supported
Mobile Access
Supported
Percent-Complete Tracking
Supported
Progress Tracking
Supported
Recurring Tasks
Supported
Reporting/Analytics
Supported
Spreadsheet View
Supported
Task Board View
Supported
Task Planning
Supported
Task Scheduling
Supported
Task Tracking
Supported
Time Tracking
Supported
To-Do List View
Supported
Retail Execution Features
AI / Image Recognition
Not Supported
Collaboration Tools
Supported
Data Collection
Not Supported
Inspection
Supported
Pricing / Placement Optimization
Supported
Product Education
Not Supported
Product Promotion Strategy
Supported
Retail Site Audit
Supported
Workforce Management
Supported
Workforce Management Features
Budgeting & Forecasting
Not Supported
Contractor Management
Not Supported
Employee Lifecycle Management
Not Supported
Labor Projection
Supported
Performance Appraisal
Not Supported
Recruiting Management
Not Supported
Scheduling
Supported
Skills Tracking
Supported
Time & Attendance
Supported
Variable Workforce
Supported
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Task Management Features
Collaboration
Not Supported
Create Subtasks
Not Supported
Gamification
Not Supported
Gantt Charts
Not Supported
Mobile Access
Not Supported
Percent-Complete Tracking
Not Supported
Progress Tracking
Not Supported
Recurring Tasks
Not Supported
Reporting/Analytics
Supported
Spreadsheet View
Not Supported
Task Board View
Not Supported
Task Planning
Not Supported
Task Scheduling
Not Supported
Task Tracking
Not Supported
Time Tracking
Not Supported
To-Do List View
Not Supported
Team Communication Features
Activity / News Feed
Supported
Audio Calls
Not Supported
Calendar Management
Not Supported
Chat / Messaging
Not Supported
Discussion Threads
Not Supported
File Sharing
Not Supported
Mobile Access
Not Supported
Push Notifications
Not Supported
Search
Not Supported
Surveys & Feedback
Not Supported
Task Management
Not Supported
Video Conferencing
Not Supported
Transcription Features
AI / Machine Learning
Supported
Annotations
Not Supported
Audio/Video File Upload
Supported
Automatic Transcription
Supported
Collaboration Tools
Supported
File Sharing
Not Supported
For Manual Transcription
Supported
Full Text Search
Not Supported
Multi-Language Support
Supported
Natural Language Processing (NLP)
Supported
Playback Controls
Not Supported
Speech Recognition
Supported
Subtitles
Not Supported
Text Editor
Supported
Timecoding
Not Supported
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Integrations
Azure DevOps
Not Supported
Jira
Not Supported
Microsoft Teams
Not Supported
Zapier
Not Supported
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Integrations
Azure DevOps
Supported
Jira
Supported
Microsoft Teams
Supported
Zapier
Supported
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