PrediCX

PrediCX

Warwick Analytics
+
+

Related Products

  • Redlist
    64 Ratings
    Visit Website
  • TIMi
    68 Ratings
    Visit Website
  • Resco Field Service+
    4 Ratings
    Visit Website
  • Google Cloud BigQuery
    2,027 Ratings
    Visit Website
  • eMaint CMMS
    920 Ratings
    Visit Website
  • Maintainly
    73 Ratings
    Visit Website
  • Maintenance Care
    296 Ratings
    Visit Website
  • The Asset Guardian EAM (TAG)
    22 Ratings
    Visit Website
  • TRACTIAN
    138 Ratings
    Visit Website
  • SBS Quality Management Software
    7 Ratings
    Visit Website

About

Leverage your expertise with insights from cutting-edge analytics. Discover the untapped value of your industrial assets with NarrativeWave technology. Trusted by engineering & data science teams at some of the world’s largest industrial operators to help improve asset performance. Capture critical operational knowledge from your experts using powerful insight trees. Decide what analytics best serve your organization, and create them. Build KPIs and reports with easy-to-use builders. Deploy analytics and automated decisions across large fleets in real-time, resulting in automated reports and actions. Create visibility across the organization from executives to field technicians with real time, self-service dashboards. You use expert knowledge in every aspect of your organization. Capture and deploy that knowledge with NarrativeWave to fully tap that information's potential. Data becomes a tool you use to consistently and repeatedly elevate your organization.

About

Your contact center is one of your greatest untapped assets. It’s the place where customers are continuously coaching your business. PrediCX is an AI platform which unlocks this value with predictive insight and automation across all channels to optimize both customer experience and customer services. Use AI to discover predictive insight from every customer conversation and interaction - whatever the channel. Recommended actions to enhance profitability and customer experience. Get early warnings of issues, automatic coaching and QA of your agents for all their interactions. Fast track any urgent enquiries or complaints and signpost your customers to the best channel or resource available. AI uses concepts not keywords to classify incoming feedback so analysis is accurate, insightful and not pre-determined. No customer feedback is overlooked. Triage queries automatically from digital channels, automatically classify and assist agents, and enhance chatbots.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Engineering & data science teams that want help to improve asset performance

Audience

Contact and call centers requiring a business telephony application to improve their services

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$495 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

NarrativeWave
Founded: 2014
United States
www.narrativewave.com

Company Information

Warwick Analytics
Founded: 2011
United Kingdom
www.warwickanalytics.com

Alternatives

Alternatives

Luminoso

Luminoso

Luminoso Technologies Inc.
PolyAnalyst

PolyAnalyst

Megaputer Intelligence

Categories

Categories

Machine Learning Supported
Text Mining Supported

Predictive Analytics Features

AI / Machine Learning Supported
Benchmarking Not Supported
Data Blending Not Supported
Data Mining Supported
Demand Forecasting Not Supported
For Education Not Supported
For Healthcare Not Supported
Modeling & Simulation Not Supported
Sentiment Analysis Supported

Machine Learning Features

Deep Learning Supported
ML Algorithm Library Supported
Model Training Not Supported
Natural Language Processing (NLP) Not Supported
Predictive Modeling Supported
Statistical / Mathematical Tools Not Supported
Templates Supported
Visualization Supported

Text Mining Features

Boolean Queries Not Supported
Document Filtering Not Supported
Graphical Data Presentation Not Supported
Language Detection Not Supported
Predictive Modeling Supported
Sentiment Analysis Supported
Summarization Not Supported
Tagging Supported
Taxonomy Classification Not Supported
Text Analysis Supported
Topic Clustering Supported

Integrations

Freshdesk Not Supported
SAP Business One Not Supported
SAP Store Not Supported
Salesforce Not Supported
Zendesk Not Supported

Integrations

Freshdesk Supported
SAP Business One Supported
SAP Store Supported
Salesforce Supported
Zendesk Supported
Claim NarrativeWave and update features and information
Claim NarrativeWave and update features and information
Claim PrediCX and update features and information
Claim PrediCX and update features and information