NYLUS

NYLUS

Nylus Systems
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About

Nylus provides an All-In One Centralized Operations Management Suit at a lower cost. We help optimize field crews by automating scheduling & dispatching, management of safety & training, e-work orders, invoicing, routing, project management, timesheet and much more. From unit scheduling for Hyrdovac trucks to chemical disposal routing, NYLUS will recommend the best and most effective system for your company from our 6 industry specific specialized dashboards. Stay connected to the main office using our mobile app and GPS devices, receive job notifications on any mobile device, use our in app messenger and communicate with field crew at any time. Capture e-signatures out in the field and send forms live to the office or to the site foreman. During implementation our clients will receive a designated account representative to manage onboarding, training and all aspects of the implementation.

About

Manage work orders, schedule technicians, and dispatch trucks quickly with ServiceTrade, a mobile and web-based field service management software. Built for commercial and industrial service contractors, ServiceTrade combines industry-leading customer engagement and field service management tools in one platform. This helps companies to streamline operations, improve technician and staff productivity, and enhance the customer experience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Commercial field service companies Hydrovac, Waste Management, Telecommunication, HVAC, Oil Field Service, Refrigeration, Instrumentation and other service companies.

Audience

Commercial service contractors in various industries, including fire protection, mechanical, HVACR, pressure washing, air duct, kitchen exhaust cleaning, food equipment, door and medical

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$21.00/month/user*
* Pricing can vary based on user selected modules.
Free Version Not Supported
Free Trial Not Supported

Pricing

$59.00/month/user
Self Starter - $0
Select - $59
Premium - $99
Enterprise - $139
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 3.0 / 5
ease 5.0 / 5
features 3.0 / 5
design 4.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • As far as quality of life features and modern design NYLUS does a fairly decent job compared to older web design pre-2010s. However, there are a few poor choices in design.

Cons

  • In the logo section of the main nav bar, they spelled "Nylus" without the N instead making the logo which is nearly in the shape of an N take its place. It feels like a mistake rather than intentional design because they do not do that any where else. Furthermore, they didn't spend the time to make the logo actually fit with the text (sizing and text-spacing). They missed very simple css you can find via google to prevent text-wrap when shrinking the nav bar. In the design of a calendar (of which I like), swapped a critical principle when it comes to selecting elements. The current day has a 1px blue border. The day you have selected becomes enlarged. This is poor design as standard practice dictates a 1px border is used to show which element you have selected (an important accessibility standard). The current day should have instead been enlarged. Finally, typing into the text boxes under My Jobs: 1) Does not auto expand over text if you save and come back. (You have to drag the text box larger) 2) No extra formatting options. I strongly recommend supporting Markdown for formatting. It's simply the easiest and best.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Nylus Systems
Founded: 2012
Canada
www.nylus.ca

Company Information

ServiceTrade
Founded: 2013
United States
www.servicetrade.com

Alternatives

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Alternatives

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Spira Data
Ai Field Management

Ai Field Management

AI FIELD MANAGEMENT
FieldEdge

FieldEdge

Xplor

Categories

Categories

Appliance Repair Supported
Fire Inspection Supported
HVAC Supported
Inspection Supported
Service Dispatch Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Construction Scheduling Features

Bid Management Supported
Change Orders Supported
Gantt Charts Not Supported
Job Scheduling Supported
Project Scheduling Supported
Rescheduling Supported
Staff Calendar Supported
Task Management Supported

Electrical Contractor Features

Billing & Invoicing Supported
Commercial / Industrial Supported
Contract Management Supported
Customer Database Supported
Electronic Signature Supported
Mobile Access Supported
Quotes / Estimates Supported
Scheduling Supported
Time Tracking Supported
Work Order Management Supported

GPS Tracking Features

Alerts/Notifications Not Supported
Asset Tracking Supported
Driver Management Not Supported
Historical Reporting Supported
Mobile Tracking Not Supported
People Tracking Supported
Real Time Tracking Supported
Routing Supported
Status Tracking Not Supported
Territory Management Supported
Vehicle Tracking Supported

Oil and Gas Features

Compliance Management Not Supported
Equipment Management Supported
Inventory Management Supported
Job Costing Supported
Logistics Management Not Supported
Maintenance Management Not Supported
Material Management Not Supported
Project Management Supported
Resource Management Supported
Scheduling Supported
Work Order Management Supported

Waste Management Features

Billing & Invoicing Supported
Customer Accounts Supported
Customer Database Supported
Equipment Tracking Supported
Inventory Management Supported
Routing Supported
Scheduling Supported
Waste Disposal Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Integrations

QuickBooks Online Supported
AnswerForce Not Supported
COZYROC SSIS+ Suite Not Supported
Google Calendar Not Supported
PartsLedger Not Supported
QuickBooks Online Advanced Not Supported
Sage 50 Supported
Sage Accounting Not Supported
Sage Intacct Not Supported
ServiceForms Not Supported
Spire Supported
WordPress Not Supported
Zapier Not Supported
magicplan Not Supported

Integrations

QuickBooks Online Supported
AnswerForce Supported
COZYROC SSIS+ Suite Supported
Google Calendar Supported
PartsLedger Supported
QuickBooks Online Advanced Supported
Sage 50 Not Supported
Sage Accounting Supported
Sage Intacct Supported
ServiceForms Supported
Spire Not Supported
WordPress Supported
Zapier Supported
magicplan Supported
Claim NYLUS and update features and information
Claim NYLUS and update features and information
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