Related Products
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Platforms Supported
Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook
|
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Audience
Workforce Optimization solution for organizations
|
Audience
Contact centers and call centers that need an effective workforce optimization solution
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Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
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Reviews/
|
Reviews/
|
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Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
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Company InformationNICE
Founded: 1986
United States
www.nice.com/engage/workforce-optimization/employee-engagement-manager/
|
Company InformationVerint
Founded: 1994
United States
www.verint.com/workforce-engagement/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
3CLogic
8x8 Contact Center
Amazon Connect
AmplifAI
Avaya Contact Center
Evolve IP
Five9
Genesys Cloud
MiContact Center Business
NICE CXone
|
Integrations
3CLogic
8x8 Contact Center
Amazon Connect
AmplifAI
Avaya Contact Center
Evolve IP
Five9
Genesys Cloud
MiContact Center Business
NICE CXone
|
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