Related Products
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About
NGDATA lets you better engage with your customers. Our Intelligent Engagement Platform (IEP) builds sophisticated multi-attribute customer data profiles (Customer DNATM) and drives truly personalized customer experiences through real-time interaction management.
With capabilities that go beyond a standard Customer Data Platform such as in-built analytics, AI-powered capabilities, and decision-making formulas, NGDATA boosts commercial success for clients by developing a deeper understanding of their customers, increasing customer lifetime value, reducing churn, and lowering cost per conversion.
The intuitive UI makes it easy for business users to use the platform while IT and analytics retain oversight and control.
Founded in 2012, NGDATA has offices in the USA, UK, Europe, Asia-Pacific, and has its HQ in Ghent, Belgium.
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About
RetentionEngine lets you build a cancel flow that captures insights on why your customers are cancelling, works to retain them, and identifies trends across the lifeycles of your customers. Unhappy customers are your greatest source of learning! What didn't work and who didn't it work for? What could change their mind? Can you fix it? All questions that RetentionEngine will help you answer and optimize. 80% of customers report that a business could have done something to keep them before they cancelled. Your customers are your best source of marketing and they talk. If the experience of cancelling is bad, potential customers will hear about it. Churn is on the rise, but RetentionEngine saves you time and saves your revenue. We've done the hard work so you don't have to! Get started via a simple integration with your subscription platform. RetentionEngine is the only no-code, AI-powered, offboarding experience designed to save you customers, time, and revenue.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
NGDATAs Intelligent Engagement Platform support the needs of 2 user types. Firstly, the user interface has been developed for the business user empowering him to create, launch, and see uptake for offers in real-time. No coding required nor data science needed! Secondly, data focused roles like data scientists are enabled to extract data - through the UI - from the platform to their BI tools for creating models right away, instead of collecting data from different sources, merging and checking the quality before doing the actual modelling.
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Audience
Merchants and businesses seeking for a solution to increase their customer retention rates and lifetime value
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$0.01/year
Our pricing is subscription-based and usage-based. The total fees are a combination of the number of customer profiles and the engagements those profiles are showing to the presented experiences. That way, our pricing is linked to the usage and the success of our product.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$59 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationNGDATA
Founded: 2012
Belgium
www.ngdata.com
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Company InformationRetentionEngine
Founded: 2020
www.retentionengine.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Data Platforms (CDP) Features
Behavioral Analytics
Supported
Campaign Management
Supported
Customer Profiles
Supported
Customer Segmentation
Supported
Data Integration
Supported
Data Matching
Supported
GDPR Compliance
Supported
Personalization
Supported
Predictive Modeling
Supported
Data Management Features
Customer Data
Supported
Data Analysis
Supported
Data Capture
Supported
Data Integration
Supported
Data Migration
Supported
Data Quality Control
Supported
Data Security
Supported
Information Governance
Supported
Master Data Management
Supported
Match & Merge
Supported
Predictive Analytics Features
AI / Machine Learning
Supported
Benchmarking
Not Supported
Data Blending
Supported
Data Mining
Supported
Demand Forecasting
Not Supported
For Education
Not Supported
For Healthcare
Not Supported
Modeling & Simulation
Supported
Sentiment Analysis
Not Supported
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Integrations
Bold Subscriptions
Not Supported
Chargebee
Not Supported
Cratejoy
Not Supported
Recharge
Not Supported
Recurly
Not Supported
SBS Banking Platform
Supported
Shopify
Not Supported
Stay AI
Not Supported
Stripe
Not Supported
WooCommerce
Not Supported
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Integrations
Bold Subscriptions
Supported
Chargebee
Supported
Cratejoy
Supported
Recharge
Supported
Recurly
Supported
SBS Banking Platform
Not Supported
Shopify
Supported
Stay AI
Supported
Stripe
Supported
WooCommerce
Supported
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