Relay

Relay

Martello Systems
Mycel Relay

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Mycel:

About

Mycel is a cloud-based client-operations and workflow platform for service firms that handle recurring work. It helps teams find prospective clients and draft outreach, prepare reports and other deliverables from client files and firm templates, request missing information and follow up, and draft invoices and payment reminders. Teams can also use Mycel to plan marketing content and maintain a business website. Before external actions are sent, a team member reviews and approves the work; firm rules and corrections can be saved to guide future drafts. Mycel connects with common email, accounting, customer relationship management, collaboration, and payment tools, and provides a portal for clients to review work and respond to requests. It is designed for accountants, bookkeepers, agencies, consultants, and other firms delivering repeatable written services.
Relay:

About

Relay is customer messaging and appointment-operations software for salons, barbers, lash and brow studios, med spas, tattoo studios, pet groomers and other appointment businesses. It brings texts, email, calls, web chat, form inquiries, and connected Facebook and Instagram messages into a shared customer inbox. Businesses can publish booking links, sync calendars with Google Calendar, check availability for conflicts, send appointment reminders, prompt clients to rebook, and notify waitlisted customers when a slot opens. Automated workflows can text back missed callers and follow up with leads. Relay's AI can draft replies for staff approval or send automatic replies, depending on settings. The optional AI Front Desk answers calls and books appointments. The service also includes contact records, forms, pipelines, and API access on qualifying paid plans. Relay is web-based and connects to Martello's stack, including Mycel, its shared business knowledge layer.
Mycel:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Relay:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Mycel:

Audience

Small service firms (bookkeepers, agencies, consultants) that deliver recurring work to clients.
Relay:

Audience

Appointment businesses, startups, and tech companies that handle customer messages and booking.
Mycel:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Relay:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Mycel:

API

Offers API Supported
Relay:

API

Offers API Supported
Mycel:

Screenshots and Videos

Relay:

Screenshots and Videos

Mycel:

Pricing

$299/firm/month
$299 per firm per month. A free trial is offered.
Free Version Not Supported
Free Trial Supported
Relay:

Pricing

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version Supported
Free Trial Not Supported
Mycel:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Relay:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Mycel:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Relay:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Mycel:

Company Information

Mycel
Founded: 2025
Morocco
mycelhq.com
Relay:

Company Information

Martello Systems
Founded: 2026
United States
relaycustomerops.com
Mycel:

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Mycel:

Categories

Relay:

Categories

Mycel:

Integrations

Gmail Supported
Google Calendar Not Supported
HubSpot CRM Supported
Instagram Not Supported
Mycel Not Supported
Notion Supported
QuickBooks Online Supported
Relay Supported
ReputeLift Supported
Slack Supported
TradesBackbone Supported
Xero Supported
Relay:

Integrations

Gmail Not Supported
Google Calendar Supported
HubSpot CRM Not Supported
Instagram Supported
Mycel Supported
Notion Not Supported
QuickBooks Online Not Supported
Relay Not Supported
ReputeLift Not Supported
Slack Not Supported
TradesBackbone Not Supported
Xero Not Supported
Mycel:
Claim Mycel and update features and information
Claim Mycel and update features and information
Relay:
Claim Relay and update features and information
Claim Relay and update features and information