RelayMartello Systems
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Related Products
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Mycel:
About
Mycel is a cloud-based client-operations and workflow platform for service firms that handle recurring work. It helps teams find prospective clients and draft outreach, prepare reports and other deliverables from client files and firm templates, request missing information and follow up, and draft invoices and payment reminders. Teams can also use Mycel to plan marketing content and maintain a business website. Before external actions are sent, a team member reviews and approves the work; firm rules and corrections can be saved to guide future drafts. Mycel connects with common email, accounting, customer relationship management, collaboration, and payment tools, and provides a portal for clients to review work and respond to requests. It is designed for accountants, bookkeepers, agencies, consultants, and other firms delivering repeatable written services.
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Relay:
About
Relay is customer messaging and appointment-operations software for salons, barbers, lash and brow studios, med spas, tattoo studios, pet groomers and other appointment businesses. It brings texts, email, calls, web chat, form inquiries, and connected Facebook and Instagram messages into a shared customer inbox. Businesses can publish booking links, sync calendars with Google Calendar, check availability for conflicts, send appointment reminders, prompt clients to rebook, and notify waitlisted customers when a slot opens. Automated workflows can text back missed callers and follow up with leads. Relay's AI can draft replies for staff approval or send automatic replies, depending on settings. The optional AI Front Desk answers calls and books appointments. The service also includes contact records, forms, pipelines, and API access on qualifying paid plans. Relay is web-based and connects to Martello's stack, including Mycel, its shared business knowledge layer.
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Mycel:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Relay:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Mycel:
Audience
Small service firms (bookkeepers, agencies, consultants) that deliver recurring work to clients.
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Relay:
Audience
Appointment businesses, startups, and tech companies that handle customer messages and booking.
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Mycel:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Relay:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Mycel:
API
Offers API
Supported
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Relay:
API
Offers API
Supported
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Mycel:
Screenshots and Videos |
Relay:
Screenshots and Videos |
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Mycel:
Pricing
$299/firm/month
$299 per firm per month. A free trial is offered.
Free Version
Not Supported
Free Trial
Supported
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Relay:
Pricing
$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version
Supported
Free Trial
Not Supported
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Mycel:
Reviews/
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Relay:
Reviews/
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Mycel:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Relay:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Mycel:
Company InformationMycel
Founded: 2025
Morocco
mycelhq.com
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Relay:
Company InformationMartello Systems
Founded: 2026
United States
relaycustomerops.com
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Mycel:
Alternatives |
Relay:
Alternatives |
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Mycel:
Categories |
Relay:
Categories |
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Mycel:
Integrations
Gmail
Supported
Google Calendar
Not Supported
HubSpot CRM
Supported
Instagram
Not Supported
Mycel
Not Supported
Notion
Supported
QuickBooks Online
Supported
Relay
Supported
ReputeLift
Supported
Slack
Supported
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Relay:
Integrations
Gmail
Not Supported
Google Calendar
Supported
HubSpot CRM
Not Supported
Instagram
Supported
Mycel
Supported
Notion
Not Supported
QuickBooks Online
Not Supported
Relay
Not Supported
ReputeLift
Not Supported
Slack
Not Supported
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Mycel:
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Relay:
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