Mycel

Mycel

Martello Systems
Relay

Relay

Martello Systems
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About

Mycel is a cloud-based business knowledge and team workspace for small businesses, including agencies, service firms, trade shops, and appointment businesses. It organizes company know-how in a vault of documents, folders, reporting-tree positions, notes, decisions, and procedures. Role-specific AI assistants answer from business records and draft recurring work for review. People capture information by voice, upload, typed note, or forwarded email. Owners control folder access by role, and assistants respect those permissions. Today view gathers tasks. Mycel connects with Relay, TradesBackbone, ReputeLift, and SynthPrism; Relay and TradesBackbone can use selected Mycel folders. Changes affecting another product wait for a person's approval. One account, password, and two-factor authentication provide access to the five-app stack. Mycel is a web service with a free tier and paid monthly or annual plans.

About

Relay is customer messaging and appointment-operations software for salons, barbers, lash and brow studios, med spas, tattoo studios, pet groomers and other appointment businesses. It brings texts, email, calls, web chat, form inquiries, and connected Facebook and Instagram messages into a shared customer inbox. Businesses can publish booking links, sync calendars with Google Calendar, check availability for conflicts, send appointment reminders, prompt clients to rebook, and notify waitlisted customers when a slot opens. Automated workflows can text back missed callers and follow up with leads. Relay's AI can draft replies for staff approval or send automatic replies, depending on settings. The optional AI Front Desk answers calls and books appointments. The service also includes contact records, forms, pipelines, and API access on qualifying paid plans. Relay is web-based and connects to Martello's stack, including Mycel, its shared business knowledge layer.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Owners and teams at small and growing businesses, including software teams, agencies, service firms, trade shops, and appointment-based businesses, who need a shared repository for company knowledge, procedures, and recurring work.

Audience

Appointment businesses, startups, and tech companies that handle customer messages and booking.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Free: $0 for 1 person with 50 AI credits/month. Personal: $69/month or $759/year. Personal Plus: $119/month. Business: $199/month for 3 seats or $2,189/year for 3 seats; additional seats are $59/month each, up to 25 seats. Annual billing covers 12 months for the price of 11. Personal Automations costs $19/month and Advanced AI costs $20/month. Email in/Omi costs $12/month on Free and is included with paid plans.
Free Version Supported
Free Trial Not Supported

Pricing

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Martello Systems
Founded: 2026
United States
mycelcommand.com

Company Information

Martello Systems
Founded: 2026
United States
relaycustomerops.com

Alternatives

Alternatives

SynthPrism

SynthPrism

Martello Systems LLC
BarbrFlow

BarbrFlow

Core Haven Labs
ReputeLift

ReputeLift

Martello Systems
SMS Reminder

SMS Reminder

CK Digital
Relay

Relay

Martello Systems
Clienteka

Clienteka

PLWebsites
ClicAs

ClicAs

Grupo Clic

Categories

Categories

Integrations

Google Calendar Not Supported
Instagram Not Supported
Mycel Not Supported

Integrations

Google Calendar Supported
Instagram Supported
Mycel Supported
Claim Mycel and update features and information
Claim Mycel and update features and information
Claim Relay and update features and information
Claim Relay and update features and information