Mycel

Mycel

Martello Systems
Relay

Relay

Switch Labs
+
+

Related Products

  • Axero
    219 Ratings
    Visit Website
  • Universal Knowledge
    16 Ratings
    Visit Website
  • Synchredible
    30 Ratings
    Visit Website
  • Filerev
    3 Ratings
    Visit Website
  • Zendesk
    8,478 Ratings
    Visit Website
  • MyHub Intranet Software
    66 Ratings
    Visit Website
  • Muzaic
    2 Ratings
    Visit Website
  • Interfacing Integrated Management System (IMS)
    66 Ratings
    Visit Website
  • Acadia
    3 Ratings
    Visit Website
  • Epicor Kinetic
    533 Ratings
    Visit Website

About

Mycel is a cloud-based business knowledge and team workspace for small businesses, including agencies, service firms, trade shops, and appointment businesses. It organizes company know-how in a vault of documents, folders, reporting-tree positions, notes, decisions, and procedures. Role-specific AI assistants answer from business records and draft recurring work for review. People capture information by voice, upload, typed note, or forwarded email. Owners control folder access by role, and assistants respect those permissions. Today view gathers tasks. Mycel connects with Relay, TradesBackbone, ReputeLift, and SynthPrism; Relay and TradesBackbone can use selected Mycel folders. Changes affecting another product wait for a person's approval. One account, password, and two-factor authentication provide access to the five-app stack. Mycel is a web service with a free tier and paid monthly or annual plans.

About

Relay is an AI-native help desk and customer support platform with a built-in knowledge base, AI reply drafts, smart ticket routing, automated responses, team collaboration, customer records, macros, analytics, and omnichannel support workflows. Teams can train Relay on their help articles, FAQs, and internal documentation so agents get faster, context-aware responses while retaining human review. Relay also connects support context with sales CRM activity and offers integrations for modern SaaS, ecommerce, and service businesses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Owners and teams at small and growing businesses, including software teams, agencies, service firms, trade shops, and appointment-based businesses, who need a shared repository for company knowledge, procedures, and recurring work.

Audience

Customer support, help desk, and customer success teams at SaaS companies, ecommerce businesses, agencies, and service organizations that need AI-assisted ticketing and a shared knowledge base.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$0
Free: $0 for 1 person with 50 AI credits/month. Personal: $69/month or $759/year. Personal Plus: $119/month. Business: $199/month for 3 seats or $2,189/year for 3 seats; additional seats are $59/month each, up to 25 seats. Annual billing covers 12 months for the price of 11. Personal Automations costs $19/month and Advanced AI costs $20/month. Email in/Omi costs $12/month on Free and is included with paid plans.
Free Version Supported
Free Trial Not Supported

Pricing

$19 per user/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Martello Systems
Founded: 2026
United States
mycelcommand.com

Company Information

Switch Labs
Founded: 2024
United States
crm.switchlabs.dev

Alternatives

Alternatives

Supportifier

Supportifier

Successifier AB
SynthPrism

SynthPrism

Martello Systems LLC
ReputeLift

ReputeLift

Martello Systems
Text

Text

Text Inc.
Relay

Relay

Martello Systems

Categories

Categories

Help Desk Supported

Integrations

No info available.

Integrations

No info available.
Claim Mycel and update features and information
Claim Mycel and update features and information
Claim Relay and update features and information
Claim Relay and update features and information