MyCity

MyCity

Dreamview
+
+

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About

MyCity is a municipal resident-engagement platform that brings local-authority information and digital services together in a branded mobile and web experience. Residents can view municipal news, events and alerts; report local issues with photos and location details; access community information, forms and payments; and use digital services provided by their municipality. The platform also supports surveys and public participation. Local authorities can adapt branding, content and service structure to their needs, organize information for residents and connect relevant information sources and existing systems. MyCity is designed for municipalities and local authorities seeking a digital channel for resident communication and access to local services across mobile devices and the web.

About

Leading citizen request management solution for municipalities. QScend Technologies, Inc., is an industry leader in web-based software for local and county governments. Hundreds of government entities and call centers across the country use our citizen request management software to improve citizen service, increase efficiency and effectiveness, re-engineer processes, and measure performance, making us the preferred provider of CRM/311 software in the U.S.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Municipalities, local authorities and public-sector teams seeking resident engagement, municipal information and digital resident services.

Audience

Local and county governments, 311 call centers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Dreamview
Israel
www.mycity-app.co.il/en/

Company Information

QScend Technologies
Founded: 1998
United States
www.qscend.com

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Categories

Municipal Supported

Categories

Code Enforcement Supported
Municipal Supported
Public Works Supported
Service Desk Supported

Municipal Features

Animal Licensing Not Supported
Code Enforcement Supported
Fund Accounting Not Supported
Inventory Management Not Supported
License Issuance Not Supported
Parking Management Not Supported
Permit Issuance Not Supported
Planning & Zoning Not Supported
Property Database Not Supported
Taxation & Assessment Not Supported
Utility Billing Not Supported
Work Order Management Supported

Code Enforcement Features

Case Management Supported
Code Maintenance Not Supported
Document Management Not Supported
Fee Maintenance Not Supported
GIS Not Supported
Inspection Management Not Supported
Letter Generation Not Supported
Photo Management Not Supported
Planning & Zoning Not Supported
Violation History Not Supported
Weed Abatement Control Not Supported

Public Works Features

Billing & Invoicing Not Supported
Compliance Management Not Supported
Contract Management Not Supported
Customer Database Not Supported
Document Management Not Supported
Equipment Maintenance Not Supported
Fixed Asset Management Not Supported
Job Costing Not Supported
Project Management Not Supported
Service Request Management Supported
Work Order Management Supported

Service Desk Features

Change Management Not Supported
CMDB Not Supported
Incident Management Supported
IT Asset Management Not Supported
Knowledge Base Supported
Mobile Access Not Supported
Procurement Management Not Supported
Remote Control Not Supported
Self Service Portal Supported
SLA Management Not Supported

Integrations

No info available.

Integrations

No info available.
Claim MyCity and update features and information
Claim MyCity and update features and information
Claim QAlert Citizen Request Management and update features and information
Claim QAlert Citizen Request Management and update features and information