Murphi

Murphi

murphi.in
Murphi Saysimple

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Murphi:

About

Murphi is an enterprise messaging and customer-communications platform for banks, insurers, brokerages, lenders and other financial-services organizations. It lets employees communicate with customers who use WhatsApp through Murphi workspaces on web and mobile, while providing shared inboxes and team groups for sales and support. The platform centralizes conversation history and audit records, supports access and permission controls, and enables administrators to revoke a departing employee’s access and remove locally cached data. Additional capabilities include reporting and analytics, routing, conversation search and summaries, and workflows for customer onboarding, servicing, claims, lending and investment-related communications. Murphi is offered with cloud or on-premises storage options and is designed for organizations seeking more controlled, auditable customer messaging.
Saysimple:

About

Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management
Murphi:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Saysimple:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
Murphi:

Audience

Banks, NBFCs, insurers, wealth managers, mutual funds, brokerages, and fintech lenders, including their CISOs, compliance and risk officers, IT and operations leaders, relationship managers, financial advisors, customer-support teams, and sales staff who communicate with customers.
Saysimple:

Audience

SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.
Murphi:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
Saysimple:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Murphi:

API

Offers API Not Supported
Saysimple:

API

Offers API Supported
Murphi:

Screenshots and Videos

No images available
Saysimple:

Screenshots and Videos

Murphi:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Saysimple:

Pricing

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Version Not Supported
Free Trial Supported
Murphi:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Saysimple:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Murphi:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Saysimple:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Murphi:

Company Information

murphi.in
Founded: 2021
India
murphi.in
Saysimple:

Company Information

Saysimple
Founded: 2014
Netherlands
saysimple.com
Murphi:

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Saysimple:

Alternatives

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1.0 out of 5 stars
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4.0 out of 5 stars
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Saysimple:
Murphi:
Saysimple:
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Murphi:

Categories

Saysimple:

Categories

Live Chat Supported
Messaging Supported
Team Chat Supported
Saysimple:

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Not Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Not Supported
Groups / Channels Supported
Payments Supported
Search / Filter Not Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported
Murphi:

Integrations

WhatsApp Supported
Apple Business Chat Not Supported
Bird Not Supported
CDK Global Not Supported
Facebook Messenger Not Supported
Google Business Messages Not Supported
Google Maps Not Supported
Insocial Not Supported
Instagram Not Supported
LINE Not Supported
Salesforce Not Supported
Telegram Not Supported
Twilio Not Supported
Viber Not Supported
WeChat Not Supported
X (Twitter) Not Supported
Saysimple:

Integrations

WhatsApp Supported
Apple Business Chat Supported
Bird Supported
CDK Global Supported
Facebook Messenger Supported
Google Business Messages Supported
Google Maps Supported
Insocial Supported
Instagram Supported
LINE Supported
Salesforce Supported
Telegram Supported
Twilio Supported
Viber Supported
WeChat Supported
X (Twitter) Supported
Murphi:
Claim Murphi and update features and information
Claim Murphi and update features and information
Saysimple:
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Claim Saysimple and update features and information