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About

Enjoy an intuitive, customizable approach to business telephony whether you’re a nationwide corporation, mom-and-pop shop, or MongoTel certified reseller. From flexible features for teams of any size to mass deployment in seconds, MongoTel is cloud-native, from the ground up. Personalization tools for users, streamlining controls for admins, and novel abilities for callers make for more meaningful contact. Our unique fusion of a certified installer network plus first-party tech support is the ideal way to deliver the most productive and rewarding user experience. At MongoTel, help is near. Literally. Our support team is composed of the same talents who built and maintain our proprietary technologies in the first place. MongoTel’s cloud-based phone ecosystem gives you the power to connect to each client on the individual level, whether they’re a business entity or an individual human. Our tools enable you to sell to those who need what you offer.

About

TENIOS is a German-based communications provider specializing in advanced AI phone assistant and telephony solutions for businesses. Their comprehensive telecom-platform offers services such as virtual phone numbers, intelligent call routing, interactive voice response (IVR) systems, SMS, RCS, and a robust Voice API for seamless integration of voice applications. TENIOS also provides AI-powered phone assistants to automate customer interactions, enhancing efficiency in contact centers and diverse sectors with high call volumes. With over two decades of experience and hosting in Germany, TENIOS ensures reliable and scalable communication solutions tailored to meet diverse business needs.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and enterprises searching for a solution to manage and improve their business telephony operations

Audience

Businesses and contact centers seeking reliable, cloud-based telephony solutions, including virtual numbers, AI-driven voice automation, and seamless voice integration

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

€50/ month (Pay as YouGo)
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Great speech quality, very good voice recognition. Easy set-up of flows and integration of AI. Reporting tool is fantastic, every session is transcribed and saved at once.

Cons

  • In the beginning, it took some time to understand, how to use the software.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

MongoTel
Founded: 2011
United States
mongotel.com

Company Information

TENIOS
Founded: 2001
Germany
www.tenios.de/

Alternatives

Alternatives

MirrorFly

MirrorFly

CONTUS TECH

Categories

Cloud PBX Supported
Telephony Supported

Categories

AI Voice Agents Supported
Cloud PBX Supported
Communication APIs Supported
Telephony Supported
Voice Bot Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Supported
Virtual Extensions Not Supported
Web Conferencing Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Integrations

Bigin by Zoho CRM Not Supported
HubSpot CRM Not Supported
Kommo Not Supported
Pipedrive Not Supported
RadiantOne Supported
Salesforce Not Supported
Zapier Not Supported

Integrations

Bigin by Zoho CRM Supported
HubSpot CRM Supported
Kommo Supported
Pipedrive Supported
RadiantOne Not Supported
Salesforce Supported
Zapier Supported
Claim MongoTel and update features and information
Claim MongoTel and update features and information
Claim TENIOS and update features and information
Claim TENIOS and update features and information