Modulate Velma

Modulate Velma

Modulate
+
+

Related Products

  • Google Cloud Speech-to-Text
    443 Ratings
    Visit Website
  • Forethought
    166 Ratings
    Visit Website
  • Dialpad Support
    1,607 Ratings
    Visit Website
  • Aircall
    1,838 Ratings
    Visit Website
  • Squaretalk
    313 Ratings
    Visit Website
  • net2phone
    197 Ratings
    Visit Website
  • LM-Kit.NET
    29 Ratings
    Visit Website
  • Google AI Studio
    41 Ratings
    Visit Website
  • Bigly Sales
    7 Ratings
    Visit Website
  • LTX
    182 Ratings
    Visit Website

About

Velma is a voice-native AI model developed by Modulate as part of a broader voice intelligence platform, designed to understand conversations directly from audio rather than relying on text transcripts. Unlike traditional systems that convert speech into text and analyze it with language models, Velma uses an Ensemble Listening Model (ELM), a specialized architecture that processes multiple dimensions of voice simultaneously, including tone, emotion, pacing, intent, and behavioral signals. This allows it to capture the full meaning of a conversation, not just the words spoken, recognizing nuances such as stress, deception, sarcasm, or escalation in real time. It operates by combining hundreds of specialized detectors, each focused on specific aspects of speech like emotional state, inappropriate conduct, or synthetic voice indicators, and then fusing those signals into higher-level insights about what is happening in a conversation.

About

The OpenAI Realtime API is a newly introduced API, announced in 2024, that allows developers to create applications that facilitate real-time, low-latency interactions, such as speech-to-speech conversations. This API is designed for use cases like customer support agents, AI voice assistants, and language learning apps. Unlike previous implementations that required multiple models for speech recognition and text-to-speech conversion, the Realtime API handles these processes seamlessly in one call, enabling applications to handle voice interactions much faster and with more natural flow.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprise operations and trust & safety teams that need real-time voice intelligence to monitor conversations, detect risk, and enforce compliance across human and AI interactions

Audience

AI developers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$0.25 per hour
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Modulate
Founded: 2019
United States
www.modulate.ai/velma

Company Information

OpenAI
Founded: 2015
United States
openai.com

Alternatives

Alternatives

Amazon Lex

Amazon Lex

Amazon

Categories

AI Models Supported
AI Voice Agents Supported

Categories

Integrations

AccessOwl Not Supported
ChatGPT Not Supported
Five9 Supported
GENESYS Supported
GPT-4o Not Supported
Microsoft Teams Supported
OpenAI Not Supported
Slack Supported
SmartCallz Not Supported
Treza Not Supported
XLeap Not Supported
Zendesk Supported
Zoom Supported

Integrations

AccessOwl Supported
ChatGPT Supported
Five9 Not Supported
GENESYS Not Supported
GPT-4o Supported
Microsoft Teams Not Supported
OpenAI Supported
Slack Not Supported
SmartCallz Supported
Treza Supported
XLeap Supported
Zendesk Not Supported
Zoom Not Supported
Claim Modulate Velma and update features and information
Claim Modulate Velma and update features and information
Claim OpenAI Realtime API and update features and information
Claim OpenAI Realtime API and update features and information