Modulate VelmaModulate
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OpenAI Realtime APIOpenAI
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Related Products
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About
Velma is a voice-native AI model developed by Modulate as part of a broader voice intelligence platform, designed to understand conversations directly from audio rather than relying on text transcripts. Unlike traditional systems that convert speech into text and analyze it with language models, Velma uses an Ensemble Listening Model (ELM), a specialized architecture that processes multiple dimensions of voice simultaneously, including tone, emotion, pacing, intent, and behavioral signals. This allows it to capture the full meaning of a conversation, not just the words spoken, recognizing nuances such as stress, deception, sarcasm, or escalation in real time. It operates by combining hundreds of specialized detectors, each focused on specific aspects of speech like emotional state, inappropriate conduct, or synthetic voice indicators, and then fusing those signals into higher-level insights about what is happening in a conversation.
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About
The OpenAI Realtime API is a newly introduced API, announced in 2024, that allows developers to create applications that facilitate real-time, low-latency interactions, such as speech-to-speech conversations. This API is designed for use cases like customer support agents, AI voice assistants, and language learning apps. Unlike previous implementations that required multiple models for speech recognition and text-to-speech conversion, the Realtime API handles these processes seamlessly in one call, enabling applications to handle voice interactions much faster and with more natural flow.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Enterprise operations and trust & safety teams that need real-time voice intelligence to monitor conversations, detect risk, and enforce compliance across human and AI interactions
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Audience
AI developers
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$0.25 per hour
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationModulate
Founded: 2019
United States
www.modulate.ai/velma
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Company InformationOpenAI
Founded: 2015
United States
openai.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
AccessOwl
Not Supported
ChatGPT
Not Supported
Five9
Supported
GENESYS
Supported
GPT-4o
Not Supported
Microsoft Teams
Supported
OpenAI
Not Supported
Slack
Supported
SmartCallz
Not Supported
Treza
Not Supported
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Integrations
AccessOwl
Supported
ChatGPT
Supported
Five9
Not Supported
GENESYS
Not Supported
GPT-4o
Supported
Microsoft Teams
Not Supported
OpenAI
Supported
Slack
Not Supported
SmartCallz
Supported
Treza
Supported
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