uContactnet2phone
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Related Products
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About
Why choose Mobile Tracker Free? Want to get a free and quality monitoring application? Mobile Tracker Free is the best choice for you! Many free features. Easy installation and use. Track WhatsApp and Facebook incoming and outgoing messages without rooting the phone Monitor your children / employees in real time. Thousands of satisfied customers. Free solution with many features. Use all the power of a tracking application for android smartphone sms/mms . Track SMS/MMS sent and received. Calls. Track and recording incoming, outgoing and missed calls. GPS Locations. Track locations. Retrieve the location of your children or employees online. Photos / Images. Track all pictures and images taken and received. Recover even deleted photos and images. Social Networks. Track messages received and sent from the most popular social networks. Track WhatsApp, Facebook. Remote control Take a phone capture, record the ambient sound.
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About
Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution.
uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams.
Our robust, full-featured platform includes:
• Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding
• Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR
• Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings
• Automation - Chat Bots, Form Creator, Workflow Designer
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Android mobile phone users looking for software that allows them to know in detail what is happening on an Android mobile phone
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Audience
Call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to optimize the interactions of their sales and support teams.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$6.79 per month
Free Version
Free Trial
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Pricing
$59.99/month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationJLV
Founded: 2014
France
mobile-tracker-free.fr/
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Company Informationnet2phone
Founded: 1990
United States
www.net2phone.com/products/cloud-contact-center-solutions
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Alternatives |
Alternatives |
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Categories |
Categories |
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Employee Monitoring Features
Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking
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Auto Dialer Features
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Communications Management Features
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
IVR Features
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Predictive Dialer Features
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
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Integrations
WhatsApp
Business Hangouts
Facebook Messenger
Gmail
Infobip
Instagram
Kik
Microsoft Teams
Salesforce
Skype
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Integrations
WhatsApp
Business Hangouts
Facebook Messenger
Gmail
Infobip
Instagram
Kik
Microsoft Teams
Salesforce
Skype
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