Shopmonkey

Shopmonkey

2.0 out of 5 stars
Mobile Tech RX Shopmonkey

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Mobile Tech RX:

About

We’ll help you take care of marketing, scheduling, pricing, client workflows, payment processing, and accounting. There’s a lot to do in an auto recon shop. Our task management tools help you get all of your jobs done in less time. Check in cars with VIN scanning, create high-value prices, use custom checklists. Go from scheduling an appointment to collecting payment in one app. Your business won’t sell itself, keep track of customers with our CRM and drive repeat business with automated marketing messages. Understand your business by measuring what matters. Access real-time analytics and easy-to-use reports to see the data behind your business. You know how important it is to have the right tools for the job. It’s no different when it comes to your job as a business owner and operator. We’ve built technology tools designed specifically to help your auto recon business grow.
Shopmonkey:

About

Hear from real shop owners who made the switch to the leading repair shop management software. Communicate with customers right within our shop management software to send estimates, updates, and answer questions. Offer your repair shop customers more flexibility, send confirmations and automated appointment reminders. No matter what type of shop you run, Shopmonkey can help you manage your business. Our shop management system offers an all-in-one solution made for your industry. No starting from scratch. We’ll move your customer data, invoices, and more over to Shopmonkey. Tailor the workflow to fit your needs with modifiable milestones, add notes, or use Tags to mark VIPs, pick up times, and more so everyone’s on the same page.
Mobile Tech RX:

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Shopmonkey:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Mobile Tech RX:

Audience

Car dealers looking for an advanced auto reconditioning platform
Shopmonkey:

Audience

Anyone looking for an Auto Repair Shop workflow management solution
Mobile Tech RX:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Shopmonkey:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Mobile Tech RX:

API

Offers API Not Supported
Shopmonkey:

API

Offers API Not Supported
Mobile Tech RX:

Screenshots and Videos

Shopmonkey:

Screenshots and Videos

Mobile Tech RX:

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported
Shopmonkey:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Mobile Tech RX:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Shopmonkey:

Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 3.0 / 5
support 1.0 / 5
Shopmonkey:

Pros & Cons from Real Users

Pros

  • Web based, easy to navigate even for those not familiar with computers (mechanics found it easy to use).

Cons

  • We signed on and in just a few months, Shopmonkey upgraded to their 2.0 version. It was a disaster. On 9/26 we were informed that after 9/30, we were no longer able to sync QBs with Shopmonkey. Support was pathetic. We are now creating double entries until we iron out our issue. May move to Fullybay for the extra cost as this is totally inefficient and all Shopmonkey said was "We are sorry." They provide NO training. They have short videos to watch but they do not address the nuances of each shop and questions need to be submitted to support online or by phone and it can take several days before you get an answer. Sales rep dropped us after we signed on. Very disappointed.
Mobile Tech RX:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Shopmonkey:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Mobile Tech RX:

Company Information

Mobile Tech RX
United States
www.mobiletechrx.com
Shopmonkey:

Company Information

Shopmonkey
Founded: 2016
United States
www.shopmonkey.io
Mobile Tech RX:

Alternatives

Shopmonkey:

Alternatives

KUKUI

KUKUI

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Mobile Tech RX:
ReconPro™

ReconPro™

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Shopmonkey:
Fullbay

Fullbay

3.7 out of 5 stars
Mobile Tech RX:
Shopmonkey:
EZ Auto Scheduler

EZ Auto Scheduler

EZnet Scheduler
Mobile Tech RX:
RoadFS

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Shopmonkey:
Mobile Tech RX:
Garage360

Garage360

5.0 out of 5 stars
Shopmonkey:
Mobile Tech RX:

Categories

Auto Body Supported
Auto Detailing Supported
Auto Repair Supported
Shopmonkey:

Categories

Shopmonkey:

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Supported
Mobile Tech RX:

Integrations

Edge Not Supported
Epicor Integrated Service Estimator Not Supported
Merrows Not Supported
PartsTech Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Treadstock Not Supported
Shopmonkey:

Integrations

Edge Supported
Epicor Integrated Service Estimator Supported
Merrows Supported
PartsTech Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Treadstock Supported
Mobile Tech RX:
Claim Mobile Tech RX and update features and information
Claim Mobile Tech RX and update features and information
Shopmonkey:
Claim Shopmonkey and update features and information
Claim Shopmonkey and update features and information