Related Products
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About
Mobile Reach is a flexible mobile enterprise application platform that automates and improves service delivery for IT and field service organizations. Our award-winning mobile platform and robust mobile apps let field technicians be more productive and serve customers better and helps IT and field service directors and managers drive revenue and increase profitability. Mature-field engineer-on-building-roof-checking-solar-panelsService focused organizations can rapidly deploy configurable and usable mobile apps that seamlessly extend back-end enterprise mobile applications to your field force. Put process-driven enterprise mobile apps into the hands of your technicians in the field quickly, without any need for coding. Extend ServiceNow, BMC Remedy, Cherwell, SAP, ERPs, CRMs or other back-end applications and databases seamlessly to the field.
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About
Look up installation manuals, service bulletins, troubleshooting guides, and more right from your mobile device. Upload private documents for quick distribution to your mobile field workforce. Invite your colleagues to join and help each other remotely using live video and images, draw on the screen to highlight problem areas. You can also share documents, email, and make voice calls all from one screen. Search for solutions in our knowledge base. All conversations and interactions get converted to knowledge so that the same questions can be answered through a simple search in the future. ResolutionTube helps capture and disperse tribal knowledge in the technician community. ResolutionTube opens the conversation to technicians and industry leaders from many organizations. Rather than being limited to only the field techs that you know, you’ll be able to use our contact book to connect with technicians with expertise in the problems you’re trying to solve.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
IT and field service organizations searching for a solution to manage their operations
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Audience
Mobile collaboration and troubleshooting platform for businesses
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationMobile Reach
Founded: 2006
United States
mobilereach.com
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Company InformationResolutionTube
Founded: 2014
United States
www.resolutiontube.com
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Alternatives |
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Not Supported
Dispatch Management
Not Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Not Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
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Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Supported
Contract Management
Not Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Not Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Not Supported
Service History Tracking
Not Supported
Time Clock
Supported
Work Order Management
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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