Trio

Trio

Trio Technology
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About

Miradore is a cloud-based Mobile Device Management (MDM) platform that was acquired by GoTo in 2022. Miradore provides a smarter way to securely manage both company-owned and personal Android, iOS, macOS, and Windows devices. GoTo (Miradore) has been recognized as a Leader in the IDC MarketScape: Worldwide Unified Endpoint Management (UEM) Software for SMBs 2024 Vendor Assessment, for its ease of use, flexibility and strong multi-platform support for Android, Mac, iOS, and Windows devices. With Miradore, you can stay up to date with your device fleet, automate device management across multiple operating systems, distribute business-critical apps, and secure your company data. Getting started is simple and always free, and when needed, you can unlock additional features with the Premium or Premium+ plans. You can test all the features risk-free with a 14-day trial of the Premium+ plan. No credit card information is required.

About

From businesses to educational institutions, Trio breaks down conventional management methods and rebuilds them gapless, automated, and simply secure. As a one-of-a-kind mobile device management solution, Trio is here to not only meet your security and productivity expectations but to exceed them. Trio is a platform that not only manages devices but also takes care of vulnerability management, endpoint detection and response (EDR), compliance monitoring, and provides visibility into endpoints.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Audience

Miradore's price point suits small and medium-sized businesses, yet Miradore has all the right features for scalable and effective device management. For IT service providers and managed service providers (MSPs) Miradore has a dedicated MSP portal.

Audience

Companies, enterprises

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$3.30 per device/month
Miradore has four plans:
- Free version available
- Premium ($3.30/device/month)
- Premium+ ($4.75/device/month)
- Premium for Partners (Contact Miradore for pricing)
Free Version Supported
Free Trial Supported

Pricing

$6.00/employee
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.6 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Cost is good. Allowed me to be able to restrict the use of employee devices as I needed to do to protect myself and my business.
  • Great MDM software for doing a simple set up on Android devices. Contained all the features I needed.
  • The seamless integration for our end users make this a perfect solution to manage our fleet of tablets. My Customer Success Manager could be contacted directly and made sure I was headed in the right direction and the customer service response was on point for the questions I had. We use this on a daily basis. It is easy to use and after understanding the nature and terminology of the MDM universe, the implementation was virtually pain free. The features included give us the tools we needed to manage our devices.
  • Very easy to use. Very effective and reliable Reasonably priced also unlimited features and endless potential for maximizing your possibilities with you cc
  • Ease and practicality of usage, instantaneous syncing of settings and higher security than native Apple iCloud services.

Cons

  • I had trouble learning this platform as a small business owner.I am still not able to send updates out to the devices unless they are back at our location. I have had to turn off Miradore, ask the employee to do something and then turn it back on again to get an update to work. I'm thinking this platform is more for an IT guy rather than a small business person.
  • Can be limited in the amount of features offered but for simple use its great
  • There is a learning curve to MDM software. It is not a shortcoming of Miradore. It is simply the nature of the technology.
  • May take a few tries to execute properly. Could have more specific suggestions or information about targeted devices
  • None. I sampled other platforms and concluded they were ranging from profoundly difficult to master to downright incomprehensible causing me to lose the desire to decipher. Advanced skills / Apple Developer credentials / Ubuntu Linux proficient here. Miradore is utterly fantastic.

Pros & Cons from Real Users

Pros

  • Over the years, we’ve experimented with various MDM solutions, but Trio stands out with its powerful features and simplicity. Its ease of implementation and the flexibility to create custom policy profiles for diverse device types and operating systems have greatly benefited our organization.
  • Trio has helped us to automate so much of our HR operations starting from Onboarding and granting access rights, to offboarding. Trio has streamlined all these operations making sure that all endpoints are secure and compliant.
  • Trio not only makes managing employees, devices, and applications easier but also ensures that everything is secure. One of the features of Trio that we found absolutely beneficial was its profile management, which allowed us to set restrictions for our device fleet based on the operating system. Also, Trio has made it so much easier for us to stay compliant with the latest regulations, such as PCI DSS.
  • Trio makes software management easy as it offers a full list of all applications within our company and allows for easy assignment of these applications to the software desk of various departments and employees. With Trio’s patch management capabilities, we keep all our devices updated. Moreover, with its profile management feature, we can create policy profiles for both CO and BYOD devices to boost productivity and avoid data breaches.
  • Trio has fully automated employee lifecycle management. We can now easily onboard employees and assign them the access rights and applications they need. In the time of offboarding, we can revoke all the access rights with ease.

Cons

  • Trio’s amazing features make it really difficult to find any faults or negative points about it.
  • Nothing! We haven't had any negative experiences with Trio so far. We are especially satisfied with their support team. huge shoutout to them.
  • Nothing! We had no bad experiences with Trio. we are really satisfied with it.
  • Nothing much comes to mind in terms of disliking.
  • There isn't much negative points to mention. Trio is full of amazing features with a customer support that is incredibly helpful and responsive.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

GoTo
Founded: 2003
United States
www.miradore.com

Company Information

Trio Technology
Founded: 2023
Germany
www.trio.so

Alternatives

Alternatives

Hexnode UEM

Hexnode UEM

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AirDroid Business

AirDroid Business

Sand Studio
KACE by Quest

KACE by Quest

Quest Software
Hexnode UEM

Hexnode UEM

Mitsogo Inc

Categories

Categories

Mobile Device Management (MDM) Features

Automatic Device Recognition Supported
Data Management Not Supported
Deployment Management Supported
Inventory Management Supported
Maintenance Utilities Not Supported
Procurement Management Not Supported
Remote Update / Installation Supported
Software Management Supported
Synchronization Management Not Supported
Wireless Network Support Supported

Patch Management Features

Alerts/Notifications Not Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Supported
Custom Patches Not Supported
Dashboard Supported
Network Wide Management Not Supported
Patch Prioritization Not Supported
Patch Testing Supported
Remote Access/Control Supported
Vulnerability Scanning Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Supported
Help Desk Supported
Issue Management Not Supported
Live Chat Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Not Supported
Scheduling Not Supported

Integrations

Active Directory Supported
Google Workspace Supported
Microsoft Entra ID Supported
TeamViewer Supported

Integrations

Active Directory Not Supported
Google Workspace Not Supported
Microsoft Entra ID Not Supported
TeamViewer Not Supported
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