Mipler

Mipler

Mirasvit Ecommerce Solutions
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About

Mipler is custom reporting software for Shopify and Shopify Plus. Build reports yourself or let the Mipler team build them for you. Finance teams can report on historical product costs and gross profit. Ecommerce teams can analyze customer cohorts and repeat purchases. Retailers can combine Shopify data with Google Sheets, including stock at an external warehouse maintained outside Shopify. Kitchens and meal-delivery businesses can group orders by recorded delivery date and total the products and quantities needed for tomorrow. Customize reports with tags, metafields, calculated columns and filters. Create dashboards, schedule email delivery, export to Excel, CSV, PDF or Google Sheets, and share reports without giving Shopify admin access. A free plan is available for stores with fewer than 1,000 lifetime orders, plus a 7-day trial of paid plans. Paid pricing varies by Shopify plan.

About

Reponse is the customer experience suite for Shopify stores, installed inside the Shopify admin. Unlimited seats on every plan: a shared inbox with unlimited human live chat, tickets with assignment, SLAs and canned replies, order tracking and returns handled in the chat, each customer's tickets and points on the Shopify customer page, loyalty points and referrals, and a help center. The AI agents work from the first day: they read the store automatically (policies, shipping, catalogue), answer shoppers and guide them to checkout, find orders and start returns, triage tickets and draft replies for the team. Three plans with every AI agent: $39 a month for 1,000 AI actions, $99 for 3,000 and $249 for 10,000, then $0.05 per extra action, billed through Shopify within the monthly budget the merchant sets. Each plan starts with a free 14-day trial. Reponse works in English and French and installs from the Shopify App Store.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify merchants and ecommerce finance, inventory, operations and retention teams.

Audience

Shopify merchants and ecommerce support teams

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$9.99/mo (Basic Shopify)
Free Version Supported
Free Trial Supported

Pricing

$39/month
Three plans with every AI agent: $39/month for 1,000 AI actions, $99 for 3,000, $249 for 10,000. $0.05 per extra AI action, within your budget. Free 14-day trial. Unlimited seats: the shared inbox, human live chat, tickets, loyalty and referrals are included in every plan.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Mirasvit Ecommerce Solutions
mipler.com

Company Information

Reponse
France
reponse.ai

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Categories

Reporting Supported

Categories

Help Desk Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Not Supported
Email Integration Not Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported

Integrations

Shopify Supported
Shopify Plus Supported

Integrations

Shopify Supported
Shopify Plus Not Supported
Claim Mipler and update features and information
Claim Mipler and update features and information
Claim Reponse and update features and information
Claim Reponse and update features and information