Mindcat SurveysMindcat Technology Consultants FZE
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Zyntra OSDouble Support
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Related Products
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Mindcat Surveys:
About
Mindcat Surveys is customer and beneficiary satisfaction survey software for service centres, nonprofits, universities and clinics in the UAE and Saudi Arabia. Visitors scan a QR code at the counter and answer a short survey on their phone in Arabic or English.
Results build as answers arrive, per branch and per question, with satisfaction and the reasons behind it. Personal invitation links and reminder emails in Arabic and English go to people who have not answered yet, and the survey is built on one page. Answers and charts export for the monthly report.
Answers are kept in the region: shared copies run in the UAE; your own copy can run in Jeddah or Riyadh or on your own servers, set up and run by Mindcat. Priced per survey editor per month in AED or SAR, with no per-response fees. Scheduled reminders and tracked WhatsApp or SMS invitations are not offered today.
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Zyntra OS:
About
Zyntra OS is a cloud ERP platform that brings sales and customer management, accounting, invoicing, inventory, projects, manufacturing, human resources and payroll, and customer support into one system. Organizations can enable modules as needed and choose sector-focused editions for fields such as legal services, real estate, hotels, e-commerce, clinics, schools, and call centers. The platform includes workflows, a client portal, reporting, and Flowrica, an assistant that answers questions from permitted business records and can prepare drafts for user review. It supports Arabic and English interfaces and offers e-invoicing workflows for Jordan's JoFotara and Saudi Arabia's ZATCA, plus Peppol connectivity. Zyntra OS is delivered as hosted SaaS, with a separate installation and database for each customer. Integrations connect it with payment, messaging, email, calendar, shipping, and e-signature services.
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Mindcat Surveys:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Zyntra OS:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Mindcat Surveys:
Audience
Government and public service bodies in the Gulf
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Zyntra OS:
Audience
Companies in Jordan, Saudi Arabia and the Gulf that want one system for sales, accounting, HR and payroll.
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Mindcat Surveys:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Zyntra OS:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Mindcat Surveys:
API
Offers API
Not Supported
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Zyntra OS:
API
Offers API
Supported
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Mindcat Surveys:
Screenshots and Videos |
Zyntra OS:
Screenshots and VideosNo images available
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Mindcat Surveys:
Pricing
AED 99/editor/month
You pay per survey editor per month. A survey editor is anyone who signs in during the month to build surveys, send invitations or read results. The people who answer never count: there are no per-response or per-survey fees. Each band’s price applies only to the editors inside it.
Band: AED | SAR | USD per month 1 to 3: 99 | 99 | 26.96 4 to 10: 69 | 69 | 18.79 11 to 25: 49 | 49 | 13.34 26 and up: 35 | 35 | 9.53 Worked example. A quality team with 10 survey editors pays 3 × 99 + 7 × 69 = AED 780 a month (SAR 780, USD 212.39). With 20 editors it is AED 1,270 (USD 345.81). With 50 it is AED 2,390 (USD 650.78). The shared option has a minimum of AED/SAR 499 a month (USD 135.87), so a team of 3 pays 499. How you run it changes the multiplier. Shared: your own separate copy on our UAE servers: The editor price above | AED/SAR 499 (USD 135.87) Your own servers, hosted by us in the UAE or Saudi Arabia: Editor price × 2 | AED/SAR 5,349 (USD 1,456.50) In your own cloud or servers, run by us: Editor price × 2, and you pay your cloud bill directly | AED/SAR 5,599 (USD 1,524.57) Two ways to start. Up to 3 survey editors on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 4 survey editors, and at any size on your own servers or your own cloud, we set it up with you. Quick start (we set it up): The shared plan, 1 to 3 survey editors | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers with your logo on every survey page, our five-question satisfaction survey template in Arabic and English, a QR code and link per branch from your branch list in our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours. Managed: The shared plan from 4 survey editors, and every size on your own servers or your own cloud | Up to 3 editors: AED/SAR 2,900 (USD 789.65). 4 to 10: AED/SAR 3,900 (USD 1,061.95). 11 to 25: AED/SAR 7,900 (USD 2,151.12). Above 25: from AED/SAR 14,900 (USD 4,057.18), scoped in writing. | One session with your quality lead, then setup to a written plan. It covers your copy and branding on every survey page, email from your own domain, your first two surveys built with you in Arabic and English, a QR code and link per branch, and training. From 4 editors it covers up to five surveys, your participant lists, invitation and reminder emails in Arabic and English, and who sees which survey. From 11 it covers up to ten surveys, LDAP or Active Directory sign-in if your IT wants it, and export templates for your monthly report. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100. If you already run another Mindcat app, setup is one band lower. Not in the editor price. Email sending through a relay, if you have no mail server of your own, is billed at cost. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Version
Not Supported
Free Trial
Not Supported
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Zyntra OS:
Pricing
$9/month
The Invoice package is $9/month with 1 user included; each additional user is $5/month. Annual Invoice billing is $90/year. Starter Invoicing is $29/month for 3 users. Other modules and sector editions add to the price; annual plans offer 2 months free. The vendor states there is no setup fee.
Free Version
Not Supported
Free Trial
Not Supported
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Mindcat Surveys:
Reviews/
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Zyntra OS:
Reviews/
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Mindcat Surveys:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Zyntra OS:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Mindcat Surveys:
Company InformationMindcat Technology Consultants FZE
Founded: 2022
F-15, Warba Center, Deira, Dubai, United Arab Emirates
mindcat.ai/apps/surveys
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Zyntra OS:
Company InformationDouble Support
Founded: 2007
Jordan
double-support.com/zyntra/
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Mindcat Surveys:
Alternatives |
Zyntra OS:
AlternativesNo Alternatives
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Mindcat Surveys:
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Mindcat Surveys:
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Mindcat Surveys:
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Mindcat Surveys:
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Zyntra OS: | |||||
Mindcat Surveys:
Categories |
Zyntra OS:
Categories |
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Mindcat Surveys:
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Not Supported
Mobile Survey
Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Not Supported
Question Library
Not Supported
Site Intercept Survey
Not Supported
Skip Logic
Not Supported
Supports Audio / Images / Video
Not Supported
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Mindcat Surveys:
Integrations
Active Directory
Supported
Docusign
Not Supported
GitHub
Not Supported
Jira
Not Supported
Microsoft Outlook
Not Supported
Microsoft Teams
Not Supported
PayPal
Not Supported
Shopify
Not Supported
Slack
Not Supported
Stripe
Not Supported
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Zyntra OS:
Integrations
Active Directory
Not Supported
Docusign
Supported
GitHub
Supported
Jira
Supported
Microsoft Outlook
Supported
Microsoft Teams
Supported
PayPal
Supported
Shopify
Supported
Slack
Supported
Stripe
Supported
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Mindcat Surveys:
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Zyntra OS:
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