Mindcat Surveys

Mindcat Surveys

Mindcat Technology Consultants FZE
Zyntra OS

Zyntra OS

Double Support
Mindcat Surveys Zyntra OS

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Mindcat Surveys:

About

Mindcat Surveys is customer and beneficiary satisfaction survey software for service centres, nonprofits, universities and clinics in the UAE and Saudi Arabia. Visitors scan a QR code at the counter and answer a short survey on their phone in Arabic or English. Results build as answers arrive, per branch and per question, with satisfaction and the reasons behind it. Personal invitation links and reminder emails in Arabic and English go to people who have not answered yet, and the survey is built on one page. Answers and charts export for the monthly report. Answers are kept in the region: shared copies run in the UAE; your own copy can run in Jeddah or Riyadh or on your own servers, set up and run by Mindcat. Priced per survey editor per month in AED or SAR, with no per-response fees. Scheduled reminders and tracked WhatsApp or SMS invitations are not offered today.
Zyntra OS:

About

Zyntra OS is a cloud ERP platform that brings sales and customer management, accounting, invoicing, inventory, projects, manufacturing, human resources and payroll, and customer support into one system. Organizations can enable modules as needed and choose sector-focused editions for fields such as legal services, real estate, hotels, e-commerce, clinics, schools, and call centers. The platform includes workflows, a client portal, reporting, and Flowrica, an assistant that answers questions from permitted business records and can prepare drafts for user review. It supports Arabic and English interfaces and offers e-invoicing workflows for Jordan's JoFotara and Saudi Arabia's ZATCA, plus Peppol connectivity. Zyntra OS is delivered as hosted SaaS, with a separate installation and database for each customer. Integrations connect it with payment, messaging, email, calendar, shipping, and e-signature services.
Mindcat Surveys:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Zyntra OS:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Mindcat Surveys:

Audience

Government and public service bodies in the Gulf
Zyntra OS:

Audience

Companies in Jordan, Saudi Arabia and the Gulf that want one system for sales, accounting, HR and payroll.
Mindcat Surveys:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Zyntra OS:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Mindcat Surveys:

API

Offers API Not Supported
Zyntra OS:

API

Offers API Supported
Mindcat Surveys:

Screenshots and Videos

Zyntra OS:

Screenshots and Videos

No images available
Mindcat Surveys:

Pricing

AED 99/editor/month
You pay per survey editor per month. A survey editor is anyone who signs in during the month to build surveys, send invitations or read results. The people who answer never count: there are no per-response or per-survey fees. Each band’s price applies only to the editors inside it.

Band: AED | SAR | USD per month
1 to 3: 99 | 99 | 26.96
4 to 10: 69 | 69 | 18.79
11 to 25: 49 | 49 | 13.34
26 and up: 35 | 35 | 9.53
Worked example. A quality team with 10 survey editors pays 3 × 99 + 7 × 69 = AED 780 a month (SAR 780, USD 212.39). With 20 editors it is AED 1,270 (USD 345.81). With 50 it is AED 2,390 (USD 650.78). The shared option has a minimum of AED/SAR 499 a month (USD 135.87), so a team of 3 pays 499.

How you run it changes the multiplier.

Shared: your own separate copy on our UAE servers: The editor price above | AED/SAR 499 (USD 135.87)
Your own servers, hosted by us in the UAE or Saudi Arabia: Editor price × 2 | AED/SAR 5,349 (USD 1,456.50)
In your own cloud or servers, run by us: Editor price × 2, and you pay your cloud bill directly | AED/SAR 5,599 (USD 1,524.57)
Two ways to start. Up to 3 survey editors on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 4 survey editors, and at any size on your own servers or your own cloud, we set it up with you.

Quick start (we set it up): The shared plan, 1 to 3 survey editors | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers with your logo on every survey page, our five-question satisfaction survey template in Arabic and English, a QR code and link per branch from your branch list in our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: The shared plan from 4 survey editors, and every size on your own servers or your own cloud | Up to 3 editors: AED/SAR 2,900 (USD 789.65). 4 to 10: AED/SAR 3,900 (USD 1,061.95). 11 to 25: AED/SAR 7,900 (USD 2,151.12). Above 25: from AED/SAR 14,900 (USD 4,057.18), scoped in writing. | One session with your quality lead, then setup to a written plan. It covers your copy and branding on every survey page, email from your own domain, your first two surveys built with you in Arabic and English, a QR code and link per branch, and training. From 4 editors it covers up to five surveys, your participant lists, invitation and reminder emails in Arabic and English, and who sees which survey. From 11 it covers up to ten surveys, LDAP or Active Directory sign-in if your IT wants it, and export templates for your monthly report. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100. If you already run another Mindcat app, setup is one band lower.
Not in the editor price. Email sending through a relay, if you have no mail server of your own, is billed at cost. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Version Not Supported
Free Trial Not Supported
Zyntra OS:

Pricing

$9/month
The Invoice package is $9/month with 1 user included; each additional user is $5/month. Annual Invoice billing is $90/year. Starter Invoicing is $29/month for 3 users. Other modules and sector editions add to the price; annual plans offer 2 months free. The vendor states there is no setup fee.
Free Version Not Supported
Free Trial Not Supported
Mindcat Surveys:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Zyntra OS:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Mindcat Surveys:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Zyntra OS:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Mindcat Surveys:

Company Information

Mindcat Technology Consultants FZE
Founded: 2022
F-15, Warba Center, Deira, Dubai, United Arab Emirates
mindcat.ai/apps/surveys
Zyntra OS:

Company Information

Double Support
Founded: 2007
Jordan
double-support.com/zyntra/
Mindcat Surveys:

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Alternatives

No Alternatives
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Zyntra OS:
Mindcat Surveys:

Categories

Survey Supported
Zyntra OS:

Categories

ERP Supported
Mindcat Surveys:

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Not Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported
Mindcat Surveys:

Integrations

Active Directory Supported
Docusign Not Supported
GitHub Not Supported
Jira Not Supported
Microsoft Outlook Not Supported
Microsoft Teams Not Supported
PayPal Not Supported
Shopify Not Supported
Slack Not Supported
Stripe Not Supported
WhatsApp Not Supported
Zapier Not Supported
Zyntra OS:

Integrations

Active Directory Not Supported
Docusign Supported
GitHub Supported
Jira Supported
Microsoft Outlook Supported
Microsoft Teams Supported
PayPal Supported
Shopify Supported
Slack Supported
Stripe Supported
WhatsApp Supported
Zapier Supported
Mindcat Surveys:
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Zyntra OS:
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