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About

​MindTouch is an enterprise-grade, AI-powered knowledge management platform designed to enhance customer self-service, agent assistance, and overall customer experience. It enables organizations to create, manage, and deliver consistent, personalized content across various touchpoints, including websites, support portals, and CRM systems. Key features include intelligent search capabilities, content personalization, access controls, and integration with tools like Salesforce and ServiceNow. The platform supports multilingual content and offers analytics to optimize knowledge base effectiveness. By providing a centralized repository for information, MindTouch helps reduce support costs, improve customer satisfaction, and increase operational efficiency. ​

About

phpMyFAQ is a mobile-friendly, feature-rich, scalable open source FAQ web app for PHP 7 and PHP 8. phpMyFAQ is a mobile-friendly, multilingual, scalable, completely database-driven FAQ software and offers the following features, from single FAQ sites up to enterprise ready integrations. You can administrate your users, groups, news, categories, FAQ records, attachments, comments, glossary items, stop words in the password protected administration backend. You can assign permissions to users and groups, you can create users and user groups with permissions and category and even record restrictions for viewing and creating/editing content. It's even possible to secure the whole FAQ frontend. Your users can easily find questions and answers using the search feature with search in all languages or in one category. You'll also get a list of the most popular searches and you get a graphical report. By using Elasticsearch you greatly improve the search experience for your users.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises and customer service organizations seeking to improve self-service capabilities and streamline knowledge management across multiple channels

Audience

Enterprises and companies interested in a FAQ software solution to create a knowledge base script

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MindTouch
Founded: 2005
United States
www.mindtouch.com

Company Information

phpMyFAQ
Founded: 2001
Denmark
www.phpmyfaq.de/

Alternatives

Alternatives

Archbee

Archbee

AiurLabs
RightAnswers

RightAnswers

Upland Software

Categories

Categories

Integrations

Docker
Elasticsearch
Five9
Indent
MariaDB
MySQL
PostgreSQL
SAP CRM
SAP Knowledge Central
SAP Service Cloud
SAP SuccessFactors
SQL Server
SQLite
Salesforce Experience Cloud
Salesforce Service Cloud
SearchUnify
ServiceNow
Zendesk
Zoho Directory

Integrations

Docker
Elasticsearch
Five9
Indent
MariaDB
MySQL
PostgreSQL
SAP CRM
SAP Knowledge Central
SAP Service Cloud
SAP SuccessFactors
SQL Server
SQLite
Salesforce Experience Cloud
Salesforce Service Cloud
SearchUnify
ServiceNow
Zendesk
Zoho Directory
Claim MindTouch and update features and information
Claim MindTouch and update features and information
Claim phpMyFAQ and update features and information
Claim phpMyFAQ and update features and information