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About

​MindTouch is an enterprise-grade, AI-powered knowledge management platform designed to enhance customer self-service, agent assistance, and overall customer experience. It enables organizations to create, manage, and deliver consistent, personalized content across various touchpoints, including websites, support portals, and CRM systems. Key features include intelligent search capabilities, content personalization, access controls, and integration with tools like Salesforce and ServiceNow. The platform supports multilingual content and offers analytics to optimize knowledge base effectiveness. By providing a centralized repository for information, MindTouch helps reduce support costs, improve customer satisfaction, and increase operational efficiency. ​

About

Join the ranks of organizations worldwide that trust XWiki, the leader in professional and collaborative open-source solutions. By centralizing knowledge and reducing reliance on time-consuming information silos, XWiki ensures seamless access to essential data, even when key employees leave. This not only improves efficiency but also significantly reduces training and operational costs. XWiki's flexible architecture supports organizations of all sizes and industries, providing a scalable solution that adapts to your unique needs. XWiki stands out as an invaluable tool that helps businesses achieve their goals by fostering collaboration, reducing costs, and safeguarding knowledge continuity. Discover how XWiki can transform your organization's approach to knowledge management and collaboration. Achieve your goals more efficiently with XWiki’s tailored services, and enhance your collaborative culture with our ready-to-use cloud solutions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises and customer service organizations seeking to improve self-service capabilities and streamline knowledge management across multiple channels

Audience

Companies of all sizes, including enterprises, that need a knowledge base, an intranet or a wiki.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$2.50/user/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MindTouch
Founded: 2005
United States
www.mindtouch.com

Company Information

XWiki
Founded: 2004
France
www.xwiki.com

Alternatives

Alternatives

Archbee

Archbee

AiurLabs
Notion

Notion

Notion Labs
RightAnswers

RightAnswers

Upland Software
Axero

Axero

Axero Solutions

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Content Management Features

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Integrations

Five9
Indent
Matomo
ONLYOFFICE Docs
SAP CRM
SAP Knowledge Central
SAP Service Cloud
SAP SuccessFactors
Salesforce Agentforce Service
Salesforce Experience Cloud
SearchUnify
ServiceNow
Zendesk
Zoho Directory

Integrations

Five9
Indent
Matomo
ONLYOFFICE Docs
SAP CRM
SAP Knowledge Central
SAP Service Cloud
SAP SuccessFactors
Salesforce Agentforce Service
Salesforce Experience Cloud
SearchUnify
ServiceNow
Zendesk
Zoho Directory
Claim MindTouch and update features and information
Claim MindTouch and update features and information
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Claim XWiki and update features and information